I was looking for a florist in Kona to send a tropcial floral arrangement to my family staying at…read morethe Four Seasons Resort Hualalai. I saw that Nicco Floral had very good reviews on Google and Yelp. I called and spoke to Richard and he was so lovely on the phone. He told me they do great work and I would be so happy with the results. When I called back to reconfirm everything I spoke with the owner Valerie. She assured me it would be a very special arrangement and would text me a picture before it was delivered. Wow was it special! It was a beautifully designed tall tropical flower arrangement with gorgeous local vibrant flowers. The flowers were delivered on time to the hotel. My family was so surprised to receive such gorgeous flowers. I know Valerie made it extra special for me. I was so appreciative of her outstanding service. If you are looking for a florist in Kona don't look any further than Nicco Floral Design. They do beautiful work and it was a pleasure to work with them. They also ship all over the USA. I know I will be ordering again from Valerie in the future.

I am so extremely disappointed with the lack of service by this company. I spent a considerable…read moreamount of time reviewing their floral offerings on their website before finally settling on one design. I specifically chose the design I did because of the floral content as well as the color scheme. I specifically chose one that did NOT have bold colors. I even spoke to the shop the day after I placed the order to confirm delivery time and no mention was made at all about needing to make any changes. This business apparently uses an iPhone for their business phone and employs text messaging. That's not a problem at all however it does demonstrate the ease at which communication regarding changes could have been. Instead they chose to use completely different and cheaper flowers in what they delivered vs what I ordered. I say cheaper because anyone who knows anything knows that mums are cheap and when it comes to Hawaii so are bird of paradise. They grow everywhere. I was told that "some of the flowers were out of season". Which ones? The noticeably missing ORCHIDS? I'm supposed to believe that orchids were "out of season" on a Hawaiian island where orchid leis abound? All I wanted was what I ordered. Nothing more, nothing less. It was intended to be for my sister who was getting married and it cost me $157!! If I wanted the flower type they gave me, I could have ordered a significantly LARGER arrangement for less money!! In the screenshots you can see the shop insisted they would go pick it back up and they would reach out to the bride. I felt this was disruptive but whatever. Well, they NEVER did that. This matters because of how they handled my dispute with PayPal. When I tried to follow up (as seen in the text conversation) they blocked me. I tried calling and it wouldn't even ring it was immediately sent to voicemail. That's what happens when you're blocked. I opened a dispute with PayPal since there was no further way for me to communicate. They first offered me $75 as a partial refund. Unacceptable. I'm not paying even $1 for something I didn't order. It takes time to move through the dispute process so approximately 2 weeks later they did offer a full refund. The catch? They wanted the item returned with a tracking number. What a scam. They knew full well that wasn't possible and would cause the case to be decided in their favor and they get to keep my money. What was I supposed to send them? A box of random dead flowers? Those flowers were long dead and in a Hawaiian landfill somewhere. They could have had their product back had they gone and picked it up like they said. They never even attempted to reach out to her. If I could give them zero stars I would. I'm not one to make negative reviews, I prefer to leave positive reviews because there are never enough of those, especially for small businesses. These people cheated me out of my money and I would never recommend them to anyone. Ever. I think they know how to work the system and have likely done this to people before. Shame on you for taking advantage of anyone in this economy where folks can barely afford groceries. Definitely no mahalo here.

I'm so happy with the arraignment you made for my daughter's birthday…read more This is the 2nd year I've used you. Thank you so much for doing such an amazing job on the flowers for Ashleigh! She loved them! I love them! The Lillie's are her faves! You guys rock!! You went above & beyond to accommodate the last minute change to the delivery! I will definitely use your shop again!

What an amazing and special flower shop! My cousin ended up in the hospital while on vacation on…read morethe big island and it happened to be the day before Christmas eve. The flower shop, although super swamped managed to listen to my voicemail, text me and coordinate not only the most beautiful mini bouquet, but also added special tea and picked up some books and special gifts to bring to her post surgery. The owner Laura is an artist and the care by her staff (thanks Rosa!!) during their busiest season was truly appreciated and exceptional!!!

Nice sized shop. In fact the only shop in the hotel. Amazingly they had what I needed, reading…read moreglasses with the vision strength I use. Now I can read properly again after losing my other pair. They got everything, basic stuff so you don't need to go off property. Friendly service.

Late night shopping as I sometimes have difficulty falling asleep. This place is open until 11p!…read moreThey have a variety of products from clothing to jewelry to lotions to beer and Tylenol. I took my time in here and the woman working was so kind. I left with some earrings. At only $12 each, it was a steal

I called last minute for leis to be delivered to the Hilton Waikoloa. The ladies were so nice and…read moresent them in time for my daughter's birthday. They were so pretty and smelled wonderful!

Our Lehua graduated from University of Hawai'i at Hilo this weekend and of course we had to get her…read morea Lehua Lei Po'o and you guys delivered. She cried when we put it on her, not one person in the entire graduation had anything close to it. Thank you again, Mahalo, Mahalo!!!!

Grace's Flowers was amazing to work with. Her attention to detail and her promptness is amazing and…read moreby far the best compared to other florist we have worked with. She makes the floral intake super easy and ensures that nothing is missed. She is also super flexible and accommodating when plans change. I cannot recommend her enough!

Such sweet humans working here! They helped us with lei for a viewing. It was stressful and last…read moreminute for us, but everyone here was so sweet and understanding. Their flowers and plants are beautiful. I refer everyone to them!

They are kind, friendly, great communicators and do beautiful arrangements!…read more Will use them again

5 Stars is Not Enough - Absolute Integrity and Artistry!…read more If you need a florist in Kona, look no further than Mike at Island Orchard Florist. I needed a beautiful, special arrangement delivered fast for a friend who completely saved the day for me at a wedding. Mike called me back promptly yesterday, listened to exactly what I needed, and literally hand-delivered a breathtaking arrangement in less than 18 hours. Talk about extremely impressive! Everything about the experience was top-notch. From our initial phone conversation to his meticulous attention to detail, the entire process was flawless. Mike brings a rare level of expertise to his craft; his family hails from a long line of florists down in the Bel-Air area, and he and his wife have successfully run this incredible business for approximately 35 years. That deep-rooted passion and experience shine through in every single bloom. To top it all off, Mike hand-delivered the flowers to my friend with a massive smile on his face. I truly cannot say enough about the integrity of this man or his business. If you want stunning floral artistry combined with old-school, reliable customer care, Island Orchard Florist is the gold standard. Thank you so much, Mike! You have a customer for life.

After being scammed by a flower delivery company, I contacted this florist requesting a last minute…read moredelivery to my best friend who had just given birth and was expected to discharge that evening. Even with Mother's Day approaching, they were able to put together a beautiful arrangement and have it delivered within an hour of my call. My best friend said she received a ton of compliments on the beautiful arrangement. Thank you for being amazing!

Daisy Dukes created the most beautiful wedding flowers any bride could ask for. I only really had…read moreone request: lots of color. And when I say she absolutely knocked it out of the park, I mean it. When I saw my haku and my bouquet, I nearly messed up my makeup from happy tears. She also arranged the most amazing hanging leis on the bridal arch and the string lights. Christian and her team were there throughout the entire ceremony and helped when my haku started falling off my head. The flowers were unbelievably affordable and worth every single penny. Absolutely recommend Christian and her team!!!

Britt is SOOO SO talented and was amazing to work with including being extremely understanding and…read morerespectful of our budget, getting really creative with what she could do within it (and also transparent about why certain things would cost more while proposing really good solutions or alternatives to still get the same look) and beyond delivering with the vision! She was kind enough to come meet us in person when we visited the Island prior to our wedding and we instantly clicked with her. She is super creative and you can tell she loves what she does. We gave her the high level inspiration of what we were looking for and let her create and she beyond delivered. My flowers are one of the most complimented things of our wedding thanks to her. She did our amazing arch flowers, all bridal bouquets, a flower crown for the flower girl and one for me for the rehearsal dinner as well as our sweetheart table, bar arrangements and all of the flower runners for our reception tables. As a type A, destination bride who planned the entire thing myself I found it hard to find reviews at times but can promise you you won't be disappointed with Britt and Wild Blooms!!

Wild blooms Hawaii…read more If you are looking for a bridal florist to make all your wedding flower dreams come true, you have found your girl!! I hired Brittany to do my arch arrangement, bridal bouquet, lei po'o, and grooms ti leaf lei. I sent her about a dozen random pictures of flowers I liked and she understood what I was looking for right away. The arrangements she created were unbelievably beautiful, exactly what I wanted and didn't know how to ask for. Everything had so much movement and grace, and photographed like a dream!!! On top of that, she was super easy to communicate with over email, very responsive, unlike many other vendors I interacted with. Her prices are totally fair, especially considering the quality of her work. 10/10 would recommend for any important event you might have!!

Very nice store with great art pieces…read more Bought a really cool wall gecko sculpture made from recycled metals. The photography, paintings and sculptures were very unique and they had things we didn't see at other stores. If you are looking for a really nice souvenir to remember your trip, this is a great place to visit (in the Kings' Shops). I loved everything in there.