Bottom of the barrel Healthcare…read more So after being stabilized at Roger Williams's hospital, I spent three weeks in Elmhurst nursing home to recover from pneumonia. However, the lack of proper basic hygienic care and the mistakes they made with my medication, as well as the maltreatment by staff and the incompetency by CNAs, nurses, nurse practitioners and administrators led to my being rehospitalized with three secondary infections - some of which were serious. After my first week there I wanted to get a transfer to another facility and started gathering testimony from the different professional caregivers (non-staff) who work at other facilities, most of whom confirmed to me that they feel helpless at addressing these problems in this facility... They take for granted that the Marquis group corporate owners, will not allow them to get either the staffing or the supplies they need at that place to provide proper care, and after talking with different residents, I can see that both subacute care patients as well as long-term residents have the same complaints... I regret not documenting accurately enough to file a lawsuit, but I am filing complaints with the Rhode Island health department and publishing reviews everywhere I can online to let the world know, this place is BOTTOM OF THE BARREL as far as nursing homes go... what is taken for granted there is that mistakes (some of which will be life-threatening) WILL be made and the general attitude of staff is "not my fault, not my job, not my problem". The State needs to investigate how they operate that facility, they need inspections and auditing... The national Health review board has already removed their rating. There are 200 beds and nowhere near enough staff and a lot of serious medication errors and total lack of competency going on there.

Horrible! Abusive! Non caring! Do not put your loved one here. My husband was taken her for…read morenursing and rehab. He is a double amputee. He recently had a stroke. The CNA needed to clean him up after he vomited. She had me leave the room and shut the door. My husband informed me that she was saying horrible things to him such as "who would want you. Look at you. You're useless". As he's telling me this he's crying. He thankfully only stated 24 hours because he needed to be transferred to the hospital. My heart hurt for him. This will be reported to a higher level. This place should be closed down.

My experience with Concord Health Services has not been a positive or good experience. My mother…read morewho is 91 has been waiting 6 days for a home health care evaluation. Her physician forwarded all the papers on March 22nd and it is now March 28th. I have called Concord on March 25th, 26th, and 27th. My phone calls have not been returned by Lori, whom I was told would call me. If the agency cannot return a phone call how efficient are they in providing service to the elderly? What is a good reason for not returning a phone call? My opinion, before considering Concord research other agencies. Robin Correia

My experience with this agency has been nothing but superlative. Fast response, professional…read moreRegistered Nurses, kind and compassionate Nursing Assistants, and lovely Companions who went out of their way to comfort and care for my elderly family member. I highly recommend this service to anyone in need of them and I am a Family Nurse Practitioner in private practice so speak from the voice of experience and practice.

Caring and dependable home health support from a team that truly helps when in need. Home health…read morecare services are completed within the home of client.

This company only, only cares about taking your money. That's all. I referred hundreds of people to…read moreBayada over my career. When it came time to use them to help with my own Mom (a person with excellent insurance), I was told the did not want to contract with my Moms insurer. They never said no, they said they didn't feel like doing a contract and this is despite doing contract with many other people. They would not even call my Moms insurance agent. The insurance agent would have paid 100 percent of the doctors orders and her care was not complicated. Instead I was told they would be happy to help my Mom if I paid for the nurse, home health aide, the physical occupational therapist and the speech therapist with cash. So it doesn't matter how good you have been to a company over the years. To Bayada all they care about is your money.

Assist with housekeeping, errands,meal prep,laundry…read more Review: No communication between office staff and client regarding scheduling, etc. Communication is biggest problem. I would not recommend them to anyone.

Great business to work for. Very friendly staff. Very caring and compassionate! Very dedicated…read morestaff to help you or your loved ones!

Beacon Hospice was not there at all in the last days of my father's illness. We could not get a…read morenurse or doctor from Beacon to come into the nursing home where my father was to assess his pain. Because we had agreed to palliative care for my father, the nurses at the nursing home could not do anything for pain management without going through Beacon Hospice. The nurses and staff at Beacon were unresponsive to the nursing homes phone calls. When the nursing home finally got someone to call back, the night before my father passed, I took the phone call. I explained to the nurse from Beacon that my father was in pain and I wanted to have someone come to help and administer medication that could help comfort him. The nurse from Beacon had screaming kids in the background and barely gave me the time of day. I was told someone would come the next day. No one came. My father passed that next evening and suffered in the days leading up to his passing. I would caution anyone who agrees to using Beacon Hospice. Especially if your loved one is in a Nursing Home. Once you agree to using them then all administration and approval of testing and medications goes through them instead of directly from the nursing home. All this does is create another layer that you have to go through to get care for your loved one.

I'd like to thank Beacon Hospice for being so supportive in dealing with the loss of my father…read more They we're compassionate and supportive during the process.. They explained every step and answered any questions we had.. Most importantly they made sure my dad would be as comfortable as possible. Today, I received a card in the mail from them signed by multiple people who work there.. Losing my father has hit my heart in ways I'm not sure I can come back from but it's comforting to know that my family and I have met some great people along the way If you or someone you know has a loved one in need of hospice care I strongly recommend Beacon.

I was referred to Healy PT for their specialty in specific conditions, and was told that they would…read morenot only help me with my injuries, but would help teach me how to help prevent and treat future injuries myself. This is just a small part of the whole that is Healy PT. When I started PT here, I was skeptical, given experiences at physical therapy offices in other cities and other states. I usually felt like a number, hurriedly moved through exercises by uncaring jocks or over-worked doctors, and left in more or less the state in which I arrived. At Healy PT, I can say with complete sincerity that this is one of the best medical experiences I've ever received. Dr Healy treats me with respect, kindness, and understanding, and his compassionate demeanor makes me feel like his third daughter, instead of just one of his patients. I was impressed to have direct service from the president and founder, himself, and I never have felt rushed or ignored when I am there trying to improve. The techs are pretty good, and they have training on many modalities including sports medicine, cupping, taping, and rehabilitation. With an experience this good however, you can imagine how hard it could be to get an appointment that fits your schedule, but truly anything you can get is worth your time and effort. I wish that every pt provider was required to shadow Dr Healy, because perhaps his gently paternal energy and focus on the patient mentality could be a tactic more doctors provided to their patients. In just one month of pt here, I improved over 11% on my injuries, which is also great because they back up their work with statistics and quantifiable measures. Fantastic experience, and highest tier customer care, Dr Healy is really the best of the best. New England doesn't know how lucky they are to have this gem among them!

I've been going for years but this time came in for a bad injury (tear) and was super concerned it…read morewouldn't heal but after this i have to say the service was great, the ladies at the desk were very welcoming to everyone. They are all very personable, know you by name, the whole works and customer service to me is very important so I appreciated it! Big thanks to the ladies, Paige and Juila, and Mike! Overall big thank you to everyone that worked on me!

We had a need for a Home Care Agency when one of my family members became critically ill and we…read morecertainly had many to choose from. Jewel Homecare was recommended by a close friend and they are such a great organization. We met with our case manager several weeks ago and she listened with such empathy. Shortly after, Jewel Homecare provided 24 hour caregivers for my family member that were highly competent, very loving and caring. This company is highly recommended.