If I could give a rating of -10 I would. This place is absolutely horrible. I went In to get some…read moreteeth cleaned and they talked me into relining my upper dentures and they completely ruined them then just walked away from me. I never got my teeth cleaned nor would I ever let them. DO NOT GO HERE. IT IS THE WORST PLACE TO GO..

I went to Young Dr Cook dentist last tuesday to see about extracting 3 broken teeth. After waiting…read more2 hours i was taken to the back, & sat in a room ignored for 40 minutes. Finally someone came in & took me to Xray then i saw the dentist. We scheduled my return for next day. 30 mins before my appt the office called to reschedule for a week she said 11am 1st then said no 2:30 is better. I called this morning to confirm my 2:30 appt & was told it was at 11am. I go in and wait by noon i am in a room getting numbed up by 1pm 3 teeth are pulled. However one was Not supposed to be pulled, it was to be filled & used as an anchor tooth for partial denture on the bottom. He left tooth fragments!!! The broken tooth that hurts the most was IGNORED and left in my mouth!! Now i am jacked up and that tooth HURTS!!!! Would you return to a dentist who (1) pulled the wrong tooth & left fragments of it in your mouth? (2) left a broken tooth that hurts 24/7? His office still has not called me back with a solution.. I feel like i was mistreated based on the color of my skin being Caucasian they all being of African American decent.. now im still in Agony and have no "anchor" teeth for a partial denture...

this is by far the best dental care and dentist and employees that you're gonna find. they're very…read morehonest people and very caring believe it or not. yes actually there is a caring dentist and family.!! i love these people. i will get anything i need done with my teeth will be done there and only there i'm even gonna take my children and family.!! love you guys!! avoid by all means aspen dental!! they are fraud they make you get a deep cleaning of your teeth before they even touch anything else in your mouth, which is absolutely fraud!! i had my teeth done cleaned wise six months before at a different dentist and they kept telling me and then overcharging me for everything. my insurance company went off on them because they tried to overcharge me by $10,000 when it should only cost 3100 for anything and everything.!! fraud fraud fraud. midtown dental care is where you want to go.!!

I used to think very highly of this place but the reception experience has declined drastically. I…read morehave been left in the lobby twice after being told I was checked in, only to find out 45 'minutes later, I wasn't. That's because I went to the desk to inquire. Today when I arrived, I wasn't harassed by the receptionist about not confirming my appointment and asked to go through my phone and provide proof. I have never been late for an appointment or missed one. I am also paid up with no bill pending. I feel so disrespected. I'm sure 85% or more do not confirm their appointments. It's also gotten so unprofessional with the constant loud laughing by one receptionist in particularly. What happened to professionalism and treating customer with respect.

Rivertown Dental is truly an exceptional place for dental care. The team takes great care to…read moreexplain every step of the process--from treatment options to levels of care and pricing--before anything begins. Everyone is warm, attentive, and dedicated to making you feel comfortable, including Mrs. Lisa, Mrs. Rhonda, Mrs. Christina, and the entire staff of wonderful ladies. Dr. O'Neil has provided outstanding care for both my husband and me, and every visit has been a positive experience. My children and extended family also come here, and we all genuinely love this practice. I highly recommend Rivertown Dental to anyone seeking quality, compassionate dental care.

Update (April 14, 2026): I earlier wrote a rather harsh review of this dental clinic after having a…read moreparticularly tense check-up that included a root planing and scaling I didn't ask for. I got a refund after informing the practice that I wasn't informed of this procedure beforehand. Apart from this, Doctor Seri's advice to use my custom-made mouth guard turned out to be very helpful--she kept forgetting that I already had one and was suggesting that they make one for me, but she allowed herself to be corrected when I told her I had one already. I also took offense to some things the hygienist said, even if she was comforting at times and gave me very helpful suggestions for home care. She even told me "you don't have a bad mouth" which relieved my anxieties. All in all, it's an okay clinic but a little big.

I have to give a huge shout-out to my dental hygienist, Ms. Veronica, better known as "Sissy!" She…read moreis absolutely amazing! Every visit, she's so gentle, caring, and professional. Her personality is incredible, and she always makes me feel comfortable from the moment I sit in the chair. How many people do you know who actually enjoy going to the dentist? Well, now you know at least one--me! And it's all because of Veronica. She makes every six-month visit something I actually look forward to. Dr. Smith has an outstanding staff, but Sissy truly stands out. Thank you for always taking such great care of me and making every appointment a positive experience. I've even recommended several of my coworkers to this office because of the exceptional care and friendly staff. Keep up the amazing work, Sissy! I look forward to seeing you at my next appointment!

I have been going to Dr Smit's for a few years. He is a outstanding person he's very caring. He…read moreexplained everything that needs to be done. Dr. Smith makes you feel very comfortable he has done outstanding work on my teeth. His office staff is very friendly and is office is very clean.

i like the whole demeanor of the office and the professionalism of the care i receiveread more

Would whole heartedly recommend. The staff here are amazing at what they do. friendly…read morereceptionists , Dental hygienists and Dr. Dermer is the best Dentist I ever had. Lets be honest, no one likes to go to the Dentist office, but if you have to go make sure you visit this office.

hello, this is quanesha williams and i'm a current and…read moregreatful patient of dr. kowan, and this is why. my 1st appointment shocked me, as soon as i opened the door and walked in, i was at home. they took very very good care of me from the start!!!

Thanks for the awsome visit you made me fill comfortable and the dentist is the greatest I. On my…read moreway back soon so I can smile more and chew my food properly thanks see you soon 5 star

Today is December 27, I originally wrote this review the day after the Trumatic procedure happened…read morebut I was advised to hold off until I put a claim in with my insurance company and with the Better Business Bureau and the department of dental whatever whatevermoved here from the Seattle area, I'm doing this review while it's fresh on my mind and while I am not happy I'm still going to try to be fair, upon entering the facility it was kind of like an older home turn into an office, the receptionist although she was absolutely wonderful on the phone very courteous and very professional you could tell she was new to the business. Several questions were asked of me repeatedly which I had no problem answering repeatedly. Keep in mind I have been doing dental care standard and Perio for over 20 years I could actually do all this work on myself by now if I had the tools. Anyway I was on my way to my dentist appointment when I realized that I had not put my wallet in my purse, so the first strike is against me as I was 20 minutes late but I did call them and she did tell me don't worry about it because you have paperwork to do and that the Dentist is not here anyway? Number one. I got there and proceeded to do the paperwork as the receptionist spoke to me again she was very nice but you knew she was new and she did admit to that as she did not have my paperwork ready for me to fill out and on top of that she couldn't find it. It was 3:25 PM before the dentist showed up and I didn't leave the dentist until 5:45 PM. The receptionist took me to the room, the chair had several rips in it, and I could tell that her equipment was rather antiquated. OK so the conversation that me and the receptionist had tells me that she came from the school district which is what I do for a living myself, so I know again her being new to this that that is all she knew or was learning about the dental industry, but get this ..she comes in to put my bib on and to administer the numbing gel and in my head I'm thinking wait a minute what's going on here? Turns out this doctor does not have a dental hygienist. This is when I knew I should've pivoted and ran. But no instead I decided to put my big girl panties on and pray for the best. Unfortunately it all goes downhill from there. Hey you know what? when I think about it when they told me over the phone that they did not have the nitrous gas I should've hung up then, so you know what? I'm going to chalk this up as MY fault but I'm still going to give you the truth of the matter. Anyway the receptionist/hygienist (is that even legal ? is she even allowed to do that ?) anyway side note: It's 6pm and the numbing is wearing off and I can't take any more meds cause I took two Advil's before the appointment. So I'm home now drinking a wine cooler. My mouth is throbbing in pain. Seriously . The doctor starts talking to me about going back to school to learn to do perio care She then she give me the real anesthesia with the long needle and the tears shot out of my eyes and my back arched up so far. I'm thinking don't scream don't throw up. When she pulls the needle out I gather myself and start breathing then immediately told her that she is not doing the other side. She half ass apologized and asked the receptionist to chart (number) my pockets... she got yelled at because her writing is to fancy with curves so she can't read the numbers and they were on the wrong tooth on the chart she then proceeded to do it herself.. soooo I'll be in 5pm traffic now ? great. PEOPLE you cannot make this stuff up, you just can't!! Anyway there's so much more but the pains getting to me so anyway the 1 star is because the receptionist was nice. I will not be back for the deep cleaning of the bottom half.

Fiance wanted the tooth removed but she convinced him to get a filling here. one week later it fell…read moreout she has a no refund policy and she also used most of his dental insurance which is hard because cuz he has BCBS. Hard to get it pulled now because she used alot of it up for one visit. Health department might be better option then this place. He refuses to go back to her due to get failure the first time.

I don't understand all these negative reviews, as my experience was much different. Mrs. Cassondra…read morewho is the office manager first of all greeted me and my daughter and helped to explain the process. and made sure we where taking care of. The staff was friendly and my daughter felt more at east, the dental hygienist where professional and did an amazing job cleaning my daughter Ema teeth. I wasn't sure who to take her to and was glad i took her to Franklin Dental. Thank you.

DO NOT TAKE YOUR KIDS HERE!!!…read more I took my two daughters to this clinic and unfortunately had a very disappointing experience. Our appointment was scheduled for 4:00 PM, and we were instructed to arrive 15 minutes early. We arrived at 3:45 PM as requested, yet we were not seen until 5:00 PM. However, I'm certain that if we had arrived even a few minutes after 4:00 PM, our appointment would have been canceled. To make matters worse, my daughter suffers from allergies. The staff told us they would not see her because of her allergies and requested a doctor's note. I provided the doctor's note, but then they told us it was too late and that they were about to close. After making us wait that long, that response was unacceptable. The staff was extremely rude and dismissive throughout the process. As a parent, I expect professionalism, clear communication, and basic courtesy -- especially at a children's dental office. Based on this experience, I will definitely be looking for another dentist.

This place is so so so so discombobulated. I went here because I had a pain and the dentist Dr…read morebrighter told me he didn't know what tooth to pick with or pull simply because I didn't tel him which one in particular. You're the dentist this is you job to tell me. And then he said it was my wisdom teeth and you know what got them pulled for no reason. They weren't the problem went to another dentist and they fixed me right up with no worries and didn't even have to tell them which tooth This is a pathetic place to go to

The staff is the greatest group of lady. They know what they are doing. Very friendly and…read moreprofessional at what they do.

This is the best dentist I have ever been to. I see a woman dentist here and she is wonderful. She…read moreis kind and patient with me during my extractions. She stops and numbs the area further if needed. She provides antibiotics if you're a hip replacement patient like me. The techs that work with her are all very friendly. They have always been on time for my appointment each month I've been. The ladies working the front desk are very knowledgeable and friendly.