If I started from the beginning of everything it would be quite embarrassing. We let our children…read morestay here much longer then we should've enduring this circus. Let me start with billing. I've left three messages and written two email with people CC'ed on them and today I get on telehealth and as per usual they cancel while I'm on the call and will not send in meds for a stabilization of a FOUR year old child. We have had the director run to our house begging us not to pull our children out, stemming from one of our children being picked up soaked in pee with a fever, staff members telling our children they love them (this is THERAPY), cancellations repeatedly up to five minutes prior to appointments, being billed for THEIR cancellations, having a child come home with a red butt and poop on him from EARLIER in the day (he was crying because it hurt), being told we can't go in and get our child during therapy because we wanted to pull them out by someone who didn't even work with him he got in my face and tried to intimidate me (Kori tried to rectify this situation and apparently their VP of client Services reached out, but no one thought it was important enough to reach out to the parents of the children). The only time they wanted to get the VP of client services involved is when my husband swore at one of their staff members through text message because they canceled 15 minutes prior to an all day appointment, (this was the fourth time in a week) apparently that's worthy to them because they can't handle the truth. I am telling you if you want a babysitter and don't care about a true form of therapy, TAKE YOUR KIDS HERE. You will get exactly that. If you care about your children, their well-being and professionalism run. I repeat run away from this facility. I am sure we will be dealing with the aftermath of this for years to come. They also have you sign some thing that you are not allowed to talk ill of them on social media (odd right???) this would not be me talking ill of them. This is me speaking the truth. RUN. Editing to add, our four year old has severe difficulty sleeping. Up all night where it was beginning to affect his health and eating habits, we reached out to the psych and she sent us a GOGGLE ARTICLE for sleeping tips. That's the type of service you are getting here.

I wanted to put in a review as I wasn't particularly satisfied with a billing situation I had with…read morethem. First of all, they contacted me months after my appt in a condescending email that my insurance wasn't covered and I was responsible for the bill. Being proactive as I am i contacted them immediately and it turned out they didn't have my latest insurance. I provided all the information and stated could they please give me an update? I had to keep calling and texting and all they said was we dont have an update yet. Then almost 2 months later I contacted them yet AGAIN and They said "yeah its all set your insurance paid" well you THINK they would have told me?? No communication i had to do all the work. They gave me anxiety ironic because they are a firm to help relieve anxiety.

Elizabeth Wilcox was my therapist for a little while there. I unfortunately was not able to…read morecontinue with her, but she is hands-down, the kindest therapist I've had the pleasure of working with. Honestly, I feel like 99% of therapist don't really have empathy and are going through the motions. Elizabeth is an active listener, and you can tell she genuinely is empathizing with you and analyzing what you're saying to best help you problem solve and work through your emotions. She's really good at responding via emails, and she really just is an excellent attentive therapist, so I wanted to sing her praises a little because therapist like her are incredibly rare.

Sachi is on top of things here ... she is a good social worker and maybe a hell of a psychiatrist…read more... make sure she is your contact if you ever find yourself coming here

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