Because of the mastery with which Shay guided us through a heart-wrenching and overwhelming situation regarding our teenager, our entire family is now the healthiest and most whole it has ever been. Shay assumed the role of Eye of our family Hurricane, methodically charting our family's trajectory to safe grounding and dissemination of harmful tendencies. She professionally and empathically identified, prioritized, then guided -- and continues to guide -- our navigation through issues that blindsided us. She offered multiple choices each step of the way, to ensure we felt comfortable and a sense of ownership in our journey to healing. Our daughter now considers Shay "her ed consultant" and advocate, independently reaching out to Shay for support on educational decisions.
As we've proceeded through this process we've had relationships with over 20 people in the adolescent therapeutic program circuit -- nationally and internationally. Shay has been well-known and highly regarded by all -- that's right -- ALL of them. I have not heard one word reflecting any doubt in Shay's capabilities or reputation or heart....impressive for someone who has been in this industry so long. Shay is fully invested in her clients, in intimately knowing the programs, and in shepherding the industry to higher and deeper grades of service. She makes herself readily available, hustling and continually "pulling rabbits out of her magician's hat" in attempts to open doors of possibilities for growth and healing for her clients. Shay leads, guides, catches, redirects, pushes, pulls, negotiates, bargains, whispers, cheers, hugs, calls, laughs, and listens, as well as wields a firm hand when necessary.
If you are navigating therapeutic placement for your emerging adult, my heart goes out to you. This is a marathon. Shay is coach, manager, trainer, water-boy, cheerleader, finish-line greeter.; she'll even be your legs sometimes. She can get you to a place you may not even realize exists, it is so grand. She leads by serving, and is "all in." In our teen's journey, Shay has been the one constant. I am eternally grateful. read more