Outstanding customer service and technical knowledge!…read more We were obviously having serious HVAC issues, and when I called Joey was more than accommodating: he checked the schedule and said he'd be able to see me the following day for certain. He mentioned he would try to come by that evening if he had time. Needless to say, Joey stopped by that evening, diagnosed our problem and discussed the available solutions without trying to upsell anything I didn't actually need. Joey fixed the issue and our system is cooling once again! Without hesitation, I highly recommend Joey and The Heat-N-Air Man company for your HVAC needs!

Don Hall talked me into buying some equipment that wasn't even charged coolant and it was supposed…read moreto be brand new. He lied telling me it was all new updated equipment when in fact, it was the old models that he was talking down. Charged me $11,000 and was impossible to get on the phone or even have him come out to look at the system. I told him we did not like the system and wanted to put his new everything I said and straight back let me charge those units first. Why would you have to charge a brand new factory charge units in the first place? He is now saying that I'm harassing him because I'm asking for our money back. Be aware he is no good. We will be going to court. Go with someone else!!!!!

Crew of 3 arrived, found the issue with our heater quickly. Not only advised how I, as the…read morecustomer, could remedy the problem But actually did some no charge work. I followed through with the advise they gave and presto, up and running. I will Call them next time hvac attention is needed.

Woke up to find that our heat pump was out with no display on the thermostat. Called UMC and spoke…read moreto Micah who was very helpful and offered some ideas to check ( we had a blown internal fuse). I was not able to find the cause of the blown fuse and so they had two of their guys that came out and found the cause. Everyone at UMC was very friendly and professional and we highly recommend them for HVAC installation and maintence.

From the owner: We are a full service heating & air conditioning provider in the Klamath Basin since 1978. We…read moreprovide sales, service, and installation for both businesses and residential customers. We are licensed and insured in Oregon and California. Give us a call today for a free estimate.

We have used Bliss HVAC for 3 years now, and have Shane do routine maintenance on our HVAC unit in…read moreboth spring and fall. Very professional, excellent ethics, and prompt service. Have recommended him to other homeowners, in addition to a friend who now has him also doing work on their local business A/C units. I only know and know of happy customers.

Bliss Heating & A/C carries the best ducted central heat pump sold in the US the Bosch Inverter…read more Our trusty old unit sadly gave up the ghost after over 10 years of service, sometimes buried in snow and sometimes in the parching sun. We desired the same technology as in the new mini-splits but we have a ducted system. We found that Bosch meets this expectation as we have been waiting years for one of these that is not prohibitively expensive. Why the US manufacturers can't get with it is beyond me. The Bosch unit actually virtually changes size based on heating or cooling requirement, so it's like having a smaller unit on not so warm or cold days and a larger on colder or hotter, hence very efficient. Most important around here is the Bosch pulls heat out of the air at much lower temps than the conventional units so that the lower cost heat pump heat will be useful at lower temps before the expensive resistive heat strips kick in. We called Bosch and asked for a company in Southern Oregon and they gave us the number to Bliss. Shane does amazing work at an exceptional price and to top it off is a super nice guy. When I asked some of the other companies, they seemed to know little to nothing about these inverter central air units and insisted I buy older technology GE, Goodman, Rheem etc. Shane knew more than the people at Bosch I spoke with and has been installing them since they came out a few years back. Cheers for a company that thinks outside of the box and goes the extra mile, literally!

I bought a house with an old furnace that didn't work. I wanted the space to use for storage. It…read moretook a saws all to cut it into pieces in order to get it out of the closet. They took being covered with soot in stride. Reasonable price to pay to not do it myself.

Horrible experience do not trust these people in your home. They were hired to replace a part on…read morethe heater in my apartment and it took them a long time to figure out that they needed to order a part and they said when the part comes in that they will be by to fix it. I never heard anything and when I finally called for the third time, they said the part was in, but they were scheduling now three weeks out. Mind you this was November and I had no heat source in my apartment. Three weeks later they came out and replaced the part and left. I came back a few hours later and my apartment was filled with the smell of gas. With my two animals locked inside the home. I immediately called them and turned the gas off and requested that they come out right away. They came out that day, but told me next time I needed to contact the gas company not them.. It turns out that they didn't check for leaks before they left after putting in the new part and there were several leaks in the new part that they had replaced. Their work vehicle also hit and damaged my vehicle in the parking lot and they denied responsibility. I highly do not recommend letting these people into your home and trusting them to service you correctly and be honest.

I have a son that has seizures when it gets hot and when my air conditioner stopped blowing cold…read moreair I was concerned . Seasons change in Klamath Falls Oregon did their best to get someone here as soon as possible due to the situation . I was able to get a cancellation and they sent a young lady out to fix my AC she was very courteous and polite answered my questions and found the problem quickly and resolved it . Kudos to the staff and the young lady that came out excellent job highly recommend ! And I was expecting an expensive fix to my surprise very affordable ! Thank you again !

Customer Service is not top priority like it should be. I called early on Monday morning & asked…read moreto speak to KiKi. She was the one answering the phone. I told her who I was & that I was ready to be scheduled for parts needed on my mini-split. She told me she needed to do research & she would return my call before the end of the day. That did not happen! This is not the first time she ignored me. I am disgusted with the way I was treated. All customers need to be treated with respect & valued as a customer. I spent thousand of dollars with this local company. . A phone call takes only a few minutes & she could have called me back asking for more time to do research. That I could understand. I have been a customer for over 15 years & I at least deserve a call back when I am told I would receive one.

Wanted to give a shout out to Bob Hall's Heating and Air I went all over town looking for a simple…read moresmall plastic part that would fix my water heater . Unfortunately they were unable to provide me with the part however they went completely out of their way to try thank you so much for the help and you deserve a good review for customer service which is a hard thing to find here in this town anymore thank you again !

Lucky a cancellation happened and I got our Heat Pump working 2 days after my call. Repairman was…read moreon time, knowledgeable and had the needed part 30 minutes later we had air conditioning . I will use them again if needed. Thanks Pam for working me in sooner than expected. Dale

Dwayne Knows his business and is very efficient! Friendly and fair, he explains as he goes. Since…read morethis is by the hour work, that is very valuable. He is so popular, the wait time may be a bit, but he is worth waiting for. For HVAC, I use no one else.

Dwayne worked for us for nearly 20 years, well he actually worked for 14 of those years. His new…read morepictures with the yelp web-site include pictures of equipment that Bob installed and that Dwayne is not qualified or licensed to install. His work has suffered drastically over the years. I would not recommend him to anyone. He is not reliable nor continuing the wonderful, consistent, honest quality of work that Bob built our reputation on and which Bob taught him from start to finish (when he came to us with no skills whatsoever). He is not RHEEM or RUUD qualified or trained and his installation skills which he did not participate much while with us are sadly lacking. He has no installation know how, doesn't understand the technical aspects and his guesses have been disastrous. After he was sent out to find his own way he came back to ask Bob to teach him how to do an installation. He has neglected many of the legal aspects such as getting the necessary licenses, electrical, plumbing, boiler or continuing education necessary to complete any even simple installation. He has built his business on our reputation and sweat without doing the work necessary to guarantee that what he does is right and legal and to treat the customers he took from us with the respect that they deserve. When you care more about making money than about doing the job that the customers deserve for calling you in the first place, you are doing everyone a great disservice. We have been here for 42 years because Bob cares more about his reputation than about how much money he can make. Dwayne unfortunately has forgotten what made the business he tells people he bought and didn't, so successful with such faithful customers that we have. While we wished him well in his endeavors upon his leaving, we also are hoping that he takes some classes and takes his business seriously with more than taking money for retirement in mind. We still wish him well and hope that he takes stock to remember what Bob taught him.

Our heater suddenly went out and we were looking at a very cold night. It being a Sunday night, we…read moredidn't have much of an expectation for anyone to come out. I called Metal Masters (Klamath Falls) and got the answering service. They were very professional, took my information and told me the technician would call me within 30 minutes. Fifteen minutes later the technician contacted us and said they would be at our address in 30 minutes. The technician was here within 15 minutes and had the heater going quickly. I was very impressed with his professionalism and knowledge. Really appreciate their quick response and excellent service.

From the owner: Metal Masters, Inc., is located in both Klamath Falls and Medford, Oregon. We offer heating and air…read moreconditioning service, repair, and installation of all makes and models. Installing sun source solar panels on your home will not only help to pay for heating and cooling your home, but can actually pay for your other energy uses. Call us today for more information!