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    AC Hotel Sawgrass Mills

    3.7 (24 reviews)

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    I'm still in disbelief that I paid so much for such an exhausting, substandard stay accompanied by poor customer service. I checked in at 3:45 on this past Friday afternoon after flying from the west coast. The desk clerk asked if a handicapped room was ok and as I have health issues that necessitate such occasionally, I agreed. It was also mentioned there was an event that evening, but at the time I did not realize the significance of this. I drop my things and get some shopping in, heading back towards the hotel around 8ish - only to discover that the "event" referenced was an 18th birthday party on the eighth floor rooftop complete with DJ and karaoke AT DEAFENING VOLUME. I ordered food (just an aside, the dust staff apparently has a huge issue with allowing delivery to your door despite your agreement to such. I was told "this is not your apartment.") In any case, I put my headphones on to deal with the noise, eat my dinner and try to rest. Once the music stopped, then the noise on the floor I was staying started. There was running up and down the halls and doors slamming. I assumed that most of the kids from the 18th birthday party were on my floor so again I put on my headphones and unsuccessfully try my best to sleep. It was when I undressed for bed that I realized how filthy the floor was. Walking across the floor barefoot, my feet picked up a disgusting amount of dirt and particles. I woke the next morning to try to take a shower, and realized how narrow the shower was. I am not a large person and could barely shower as there is a very small amount of floor space to stand where the rainfall shower comes down, and the drain starts. on top of that, the shower curtain is at least 6 inches too short and the ledge is not tall enough to stop any water coming out of the shower. Since it was so narrow, as well, I got the decidedly unpleasant experience of the shower curtain continually sticking to me throughout the shower. Needless to say, water covered half the bathroom floor. I used towels to clean it up as I am in a rush for my day's plans. When I return that evening, I am looking forward to getting cleaned up to meet friends for dinner. I take another shower and again, half of the bathroom floor is puddled in water and I step out onto the shower mat and promptly slip and fall. It is at this point I called the desk and let them know how miserable this stay has been. The desk clerk was very polite and apologetic, and offered to have the supervisor call me. This supervisor called and was decidedly not apologetic and not helpful whatsoever. She literally asked "what is it that you want me to do". Although she did say she could have someone come clean up the water, she also argued about the birthday party and the volume and denied any running up and down the hallways and doors slamming. All in all, she could have easily avoided this review by just listening and understanding how scary that fall was to someone that had recently had spinal surgery. She then asked, did I want to speak to the general manager tomorrow, and I said yes. I never received a call not surprisingly. As I was checking out, the desk clerk asked how I enjoyed my stay. I said I did not at all enjoy it and was very unhappy. at that point, he put his head down and finish the checkout and handed me the receipt. I travel to Fort Lauderdale frequently and this is the first I've stayed here - but will absolutely be the last. If you enjoy spending a lot of money for very little service, please stay here. Also, please enjoy the picture attached of the washcloth. I had to continual used to clean my feet in my expensive room with crappy shower.

    Otty B.

    Its affordable, great location, clean, spacious and safe. I loved everything about the room- the rainfall shower, the fridge, the TV and the bed. OMG the bed was so comfortable. The staff in the front desk are friendly and helpful. Great location if you are going to shop is in the same location as the Sawgrass Mills Shopping mall and so many restaurants options. Thank you for an amazing stay.

    Kalvin K.

    This is the new AC at Sawgrass Mills - the hotel is very European designed and looks pretty amazing from the inside and outside. I had some issues with my first room with some water leaks at the sink so I was able to get another room in short order. Everyone was very friendly and helpful. Some of the dining options are expensive but it is line with this tier of hotel. The bar had some delightful drinks.

    AC Hotel by Marriott Fort Lauderdale Sawgrass Mills/Sunrise
    Evan G.

    AC Hotel by Marriott Fort Lauderdale Sawgrass Mills/Sunrise is a great place to stay when you are in the area. The staff here is very friendly and accommodating to make sure that you have everything that you need for the best stay. Great experience every time I have been here.

    BitterSwt C.

    Stay elsewhere. Blood and hairs on bed, white drips on chairs and headboard, unswept floors and dirty showers and walls. Round 2 cleaning ...exact same,the bed was redone fresh towels and toiletries but, NOTHING was cleaned. See pictures want to stay here? I don't think so. I stayed in a double room one bed had hairs on it, I was tired after traveling for 2 weeks internationally so I just slept on the other bed. When I woke up the next morning I pulled the comforter away and saw it was stained with dried blood. The front desk sends the housekeeping supervisor and I send her 8 images of all the filth and show her the comforter. She said she is shocked and can't believe it and sends someone to clean the room. Imagine how pissed I was to find the same blood stained comforter had been remade on the bed! I call the front desk furious and they sent another housekeeper to change the sheets and comforter at night - she came in literally video chatting with a friend. Only put the phone in her pocket once she got to the bed, which requires you to walk all the way onto the room. What kind of mickey mouse operation is this?!?! Anyways, she changed the bed, I tipped her since it was late and cancelled my other nights. I planned on staying 4-10 nights and left after only the 2nd. Just no! You deserve better. Here's the short list as to why not to stay here. Not a Marriott brand standard at all staff needs professional hospitality training. 1. Unsanitary rooms 2. No private parking, you park along with shoppers in the crowded Sawgrass Mall 3. They charge you $20 / package received 4. Twin size pillows in double room vs standard Queen size. Two of the pillows side by side do not even reach the sides of a full bed. More like a euro throw pillow. If you turn your head at night you're off the pillow.

    Top floor King Room.
    Taylor F.

    This is a truly stunning and fresh property. Staff was very friendly, attentive, and helpful, and the rooms themselves felt very modern and refreshing. The location is great, within walking distance of the Mall and Outlets. I would highly recommend this hotel.

    The bar

    The AC Fort Lauderdale is a great place to do some shopping with nice rooms and a great staff. I was here for work as my office is nearby and I am a remote worker. The check in staff was the best, the rooms are big and comfy. If you need a drink, the bar is cozy and well stocked, and CJ is the best. She was so much fun, chatted with us about the area, and tuned a hurricane watch into a party on a Wednesday night. All in all 10/10.

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    1 year ago

    Very nice staff mainly Mr. SANTIAGO he made my stay awesome in Miami, hope come back because of good service hotel

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    Review Highlights - AC Hotel Sawgrass Mills

    The check in staff was the best, the rooms are big and comfy.

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    Cielo Farms Nursery

    Cielo Farms Nursery

    (1 review)

    Cielo Farms Nursery is at the NE quadrant of Southwest Ranches. Came here today to have coffee at…read morethe back of the nursery where there was a pop-up Lazy Coffee Company truck - and it was suprisingly busy. The coffee was great. The entrance to the Cielo Farms had white double barnyard doors and a high squared archway bearing the Cielo Farms name which was impressive but common in Southwest Ranches. Drove down the long black top road with beautiful white dual pagoda light fixtures mounted on cast aluminum posts on both sides. There was a kids event going on at the center of the nursery with a bunch of vehicles parked in the vacant grassy field. The plant nursery was strictly on an appointment basis only. This nursery rents out the 5 acre area for venues.

    From the owner: Cielo Farms is unique because it is both a working bougainvillea nursery and a private botanical…read moregarden event estate operating as a legally protected agritourism property — paired with a beautifully designed White Barn built specifically for luxury garden events. Guests celebrate inside a living, flowering farm while enjoying the comfort and elegance of a professionally designed venue. Our White Barn features custom architectural lighting fixtures, fully air-conditioned restrooms, dual bar areas, and a prep kitchen for catering and service teams. The structure is fully insulated for sound, allowing music, speeches, and celebrations to feel intimate and controlled without disturbing the surrounding gardens or neighboring properties. Unlike hotels or ballrooms, our venue is surrounded by mature bougainvillea, tropical gardens, and agricultural displays grown on the property, creating natural beauty that cannot be replicated with rented décor. Guests move seamlessly between the flowering gardens outdoors and the refined comfort of the White Barn inside. This rare combination of working nursery, botanical estate, and purpose-built event barn makes Cielo Farms truly one of a kind — a place where Florida agriculture, luxury design, and unforgettable celebrations come together in one private, breathtaking setting.

    AC Hotel Sawgrass Mills - hotels - Updated May 2026

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