I have never been the type to write a revew in the pass, I would have normally just ask to speak to…read morea manager, and give them an opinion ,or my observation, but in this case ,I find my self going out of my way to write a comment ,as it is so well deserved ,and since people are so quick to write a comment only when they have had ( bad service) but wont write one when, service was spectacular as this was. i never have made a transaction ,and my needs met completely from the begining to the very end . At frist glance of the Floridian Ballroom,
,I thought to my self (there was no way I would be able to afford such an elegant place such as this one ) but we just had to see ,and enjoy its beauty ,even if it was for a minute or two .ok mabe for 10 minuts but whos countting LOL ...We met with a wedding planner by the name Yanely.who latter became our wedding planner , friend, now friend of the family, as she is an amazing soul .. and let me tell you a major asset to this company!
unfortunetly for her ,we came in late to almost closing time, but this did not matter to her, she took her time with a pleasent atitude the whole time, explaining to now my husband ,and my self all the options we had ,never trying to sale us something, making it comfortable for us to choose if we could afford it or not, and what we needed.
I could not sit here ,and say how many times i,and my husband called ,as they were many, with questions or concerns ,but all of our needs were met as well as all of our questions and concerns,even with the last minute changes. She made it happen.
The Day of the wedding while all were inside watting for me to show up an hour and 1/2 latter ,I was met at the front of the venue while opening my car door by Yami,this angel was getting rained on holdung an umbrelle to make sure I did not get wet, Please note i never meet this person, yet she would talk to me as if she knew me for ever. WOW what an impact this was for me as I could not breath because of my nerves,and some how she was able to calm me down. What an incredible person . Im sorry i cait remember her assistance name but, right before i had to walk down the isle she ran to a family member of mine got the key to the car ran and got my eyeglasse and handed them to my maid of honor just in time.Now that is what i call team work and going above and beyond. These people are amazing !!! Overall supper satisfied,and highly recomend them and will be using them in the near future for family members and friendsr!!