We had an excellent stay at the AC Hotel Asheville Downtown. The location, spacious modern room, and exceptional staff made this a great base for exploring Asheville. The location is especially convenient if you want to explore downtown without a car. We could walk to the Grove Arcade, Asheville Visitor Center and Grey Line Trolley, Woolworth Walk and Soda Fountain, Asheville Art Museum, and downtown events such as Boomtown FestAVL. You will need to drive or take an Uber to Biltmore Estate and Grovewood Village, where you can visit the Grovewood Gallery, Antique Car Museum, and Biltmore Industries Homespun Museum. We had balcony room 505, which was modern, comfortable, and surprisingly spacious. The balcony itself was one of my favorite features. Instead of just two little outdoor chairs, there was a large cushioned couch, two additional chairs, and a table, giving us a real outdoor living area where we could sit and enjoy views of the mountains and sunset. The bathroom was also spacious and well designed. The shower had both a rainfall showerhead and handheld sprayer, and there was plenty of counter space around the sink for both of our toiletries. The room included soap, shower gel, shampoo, conditioner, makeup wipes, and a hair dryer. There were electrical outlets and USB-A ports beside the bed, a long bench that worked well for luggage or additional seating, and an iron and ironing board. The coffee maker uses the rectangular coffee packets that slide into a plastic tray, and I thought the provided coffee actually had good flavor. There was a mini refrigerator but no microwave. One useful feature that could easily be missed is the Hydration Station on each floor. Look for the sign when you get off the elevator. There is free filtered water and ice, and you can ask the front desk for a water carafe to keep in your room. The staff was exceptional. Everyone we encountered at the front desk was friendly, helpful and caring. Julia or Judy was especially wonderful when I had questions and needed maintenance assistance. When our air-conditioning unit seemed to be running continuously through the night, maintenance arrived within about ten minutes. It turned out that the dehumidifier was what was running all night, and they were able to turn it off, which gave us a much quieter sleeping experience. We also had a burned-out bathroom light, and maintenance replaced it the next day at the time we requested. For my pre-arrival request for a blanket and extra coffees/creamers, they were waiting in the room by Yvonne, a housekeeper, who always greeted me by name and took great care of me and my room. Tip: If you want to take the Gray Line Trolley for Asheville (Hop On/Hop Off), ask at the front desk for their discount QR code to save a few dollars off. The closest stop is 2. S. Pack Square although I could not figure out where exactly the spot was. I ended up walked to Stop 1 Asheville Visitor Center to get my sticker and to board. We also had breakfast at Capella on 9, and the breakfast staff provided great service. Prices were reasonable for a hotel restaurant, with entrées around $16 and the European-style buffet around $23. The buffet included either two eggs or brioche French toast cooked to order. Coffee was self-service, and it was good. Capella on 9 also has a rooftop terrace that looked like a lovely place to have a drink and enjoy the view; even our trolley driver recommended it. There is a small hotel shop near the lobby if you need drinks or snacks. It sold Smartwater, water in aluminum cans, sodas, juices, beer, wine, and a variety of snacks, which was convenient when we didn't want to make another trip outside. Overall, AC Hotel Asheville Downtown was an excellent choice for us. The downtown location made it easy to explore Asheville on foot, our balcony room gave us plenty of space to relax, and the staff made the stay stand out. The quick response when something needed attention was particularly impressive. I would happily stay here again. read more

Nice hotel, but not $650/night plus $25 parking and $50 for breakfast nice. Basic two queen room with a shower for luxury midtown Manhattan rates. They double-billed us for both rooms, and when I called the "customer service" rep Will hung up on me when I asked why they billed us twice. It wasn't a "hold" they legitimately billed twice - once before we arrived and then again after we checked-in. We prepaid for two rooms and they billed full room rate a second time on check-in. $2600 (plus parking and breakfast) for two basic rooms for one night is a little ridiculous. Get over yourself, your hotel is almost as nice as a Courtyard, for 2x the price. read more

A gorgeous hotel downtown Asheville. Just around the corner from packs tavern. Within walking distance to Pritcher park and all the shops and everything else. We stayed here for a weekend getaway, wanting to do all the downtown things in Asheville. The hotel was gorgeous and our room was immaculate. I've seen some other reviews that weren't so great for the hotel and I don't understand how my experience was so great and others were not. The rooms were spacious and gorgeous and completely clean. All of the staff went above and beyond in anything we needed. They have a great rooftop bar and restaurant. It's a little pricey, but if you just wanna go have a drink up there it's a great view. read more

Stayed over Memorial Weekend. Location was perfect to explore downtown. Easy to walk to the restaurants and breweries we were hoping to visit. Did not hear any noise in our room from the hallway. So impressed! Bathroom had a rain head shower. Toilet was more rectangular shape. To get to the hotel floors you needed a key card for the elevator, the wireless key on your phone didn't work very well, so a physical key card was recommended by the front desk. The restaurant and bar was on the top floor so in the evening often those patrons were using the elevator. Lobby was modern and also comfortable while waiting for our Uber. Front desk team members were friendly each time we interacted with them. read more

We decided to take my parents to Asheville right after the Christmas holidays and stayed at the Marriott Asheville Downtown. The location was perfect -- right in downtown and within walking distance of any restaurant or nightlife you could want. The hotel was clean, and the staff were friendly and welcoming. Everything about our stay made it easy and enjoyable. I'll definitely stay here again next time I'm in Asheville! read more

Very reasonable priced hotel in a great location just blocks from great restaurants, bars, parks, and breweries. The rooms were spacious, clean, and nicely designed. The staff were super-friendly and accommodating. They have onsite parking which made things really convenient for loading and unloading. They also have a great rooftop bar and restaurant with regular events taking place. We really enjoyed our visit and look forward to staying at this location again! read more

Trust me, Asheville, THIS IS THE PLACE! Major thanks to Will B. (I'm a huge fan) and the awesome AC Downtown Asheville team for making my first stay epic, and helping me make it a special trip for Coach. Our room was upgraded and the view was awesome. Overall, from the customer care and attentiveness, to the amazing welcome email detailing local suggestions and recommendations for the area, the hubs and I were well prepared and more than enjoyed our stay. We became huge fans and have vowed to return for another stay as the location can't be beat. We loved being able to park our car (and charge it on-site, winning) and walk to our dinner reservations, local sweet spots, and night life as we smack dab in the thick of things. Capella on 9, rooftop restaurant and bar (ask for Warren), was great for dinner, breakfast, amazing Asheville views, AND night cap vibes w/ a DJ as an added bonus. From top to bottom, we loved it here. Cheers! read more

AC Hotel - View from our room. - Hotels Near Me - Asheville, North Carolina

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A fantastic downtown hotel. It's right in the middle of everything. Once parked, I never had to drive again. The couple of ride shares I took were all under $10 because the hotel seems to be close to anywhere in town. The staff were great, as was the food. The 9th floor restaurant/bar has a great view of the city. I highly recommend the avocado toast. I'd definitely stay here again in the future. read more

AC Hotel - Standard bathroom - Hotels Near Me - Asheville, North Carolina

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Excellent location downtown Asheville, great staff large rooms Would recommend and will stay here again read more

Hotel is in a great location, but expensive for what it is. Slow/small elevators and no pool, and breakfast on the rooftop is definitely not worth the price. Staff were very helpful, though. Room had a strange, dingy smell read more

I was staying here and also having a small conference. From check in to Ashley and the event staff, everything was great. My room was modern, with lots of outlets, and it had a great shower (no bathtub, thank goodness). I like it cold in the room when I sleep, and the HVAC worked well. I also had dinner at the restaurant on the 9th floor and the food was delicious. There were 3 of us and we shared some small plates, including the marinated olives, sliced steak, seared tuna and patatas bravas. The location is great, an easy walk to many restaurants, bars and shops. The top floor also had an outdoor patio section with fire pits. It's a cool space. read more

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It is time for me to move on after my last visit. I cancelled my two upcoming trips after I got to my room as the hotel is not somewhere I wish to stay again. I gave the hotel multiple chances. Back in November, the key card wasn't working to get in and out of the garage. The staff has always been hit or miss. I had declined housekeeping but my room was still entered and things moved and trash removed. This trip, I was upgraded to a corner room a few days before my stay. I'm not sure why they do this if it is not guaranteed. When I checked in I was then downgraded to a regular room and put on the lowest level floor, no mention of not being able to honor the upgrade. When I went back down to ask about the corner room as I didn't realize that wasn't where I was assigned, I was told that someone else had taken it. So maybe they put someone else in the room. I was also told that there were no rooms available to move me to the 8th floor. (doubtful as the hotel is practically empty so I am sure that was a lie) Later on, I was told the room was not available because it needed maintenance. So they seem to have trouble getting their story straight. I wouldn't have cared if I didn't get an upgrade in the first place as I wasn't expecting one. My issue is that if I was upgraded as a Titanium Member the room should have been removed from the inventory as it is very rude to take it back. Then on top of that say I got the room I paid for. Then, none of my requests were done either which are a high floor; extra pillows; and extra towels as I decline housekeeping so need enough for my stay. I was promised by the general manager back in January 2023 that a specific room on the 8th floor would be reserved for me each time I booked with the hotel. It never happened so that was another lie. One of the elevators went out of service so it is very slow getting up and down with just one in service. It is bad enough with just two elevators for the parking garage; hotel and restaurant. The hotel claims to value me as a Titanium member but it sure doesn't seem that way. I do not feel valued at all and every single request was ignored. It is time for me to stay at a hotel that wants my loyalty and repeated stays as I am in Asheville frequently. I've had enough of the games of promising one thing and providing another. This left bad taste in my mouth and if they don't value my business I will take it elsewhere. I will miss Angela at the AC Lounge. read more

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I have absolutely no complaints about this hotel! All staff was super friendly, especially Elia. Super sweet and super welcoming. And Angela had great service and took care of our breakfast the whole stay. It was amazing I would 100% come again. Me and my family were taken care of completely! :) Overall 5/5 Exceptionally clean Beautiful hotel Amazing staff And the location is incredible read more

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Excellent on all levels. Upon arrival, Laura w comes me and helped me secure an outstanding room upgrade. Throughout my stay she also offered helpful advice on activities and dining. My room was wonderful - clean, nicely appointed, good view, and very comfortable. The property was situated in a walkable area with fun shopping and dining (great coffee spot next door). Parking was a breeze and very convenient. The bar staff at rooftop bar were friendly, fun, and talented. Grew drinks and baked up by a great kitchen staff and chef. I tried several items from the tapas menu and loved them all (generous portions). Throughout my stay Laura, as well as Brandon and Nick, with guest services checked in on me via text and promptly offered tips and answered questions. I really enjoyed my stay and found this to be a surprisingly unexpected treat. Well done to the entire team at this property. I would welcome an opportunity to stay here again. Cheers! read more

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I am here for a week, so I will write this review as the week progresses. At first glance, it is sheik but small. The staff was super nice and helpful. They answered questions on the Bonvoy app quickly. Pros: 1. Location ... almost everything Asheville is within walking distance if you came for more than the mountains. 2. Staff ... super nice at the desk, in the restaurants and the cleaning crews. 3. Corner rooms with a balcony and a view as well as a rooftop bar with a great view. 4. Rainfall shower option. 5. The walls are thick. I never heard the other rooms or the hallway. Cons: 1. The room design is not meant for a stay over a few days. No clothes drawers, no microwave, not enough hangers, no real desk (make shift). 2. The floors are super cold ... tile .. no rug. That is not good in a cold environment. 3. Parking .. medium SUVs barely fit, and there are times when the key scan in and out does not work. 4. The breakfast buffet is very basic. read more

The best thing about having some tapas and drinks at the rooftop bar/restaurant at the AC Marriott Hotel is the view. The seating is first come first serve so be prepared to sit anywhere. The hotel/restaurant does not validate parking in the parking garage at the bottom of the building for customers. The table we sat at, was sticky and if your going at sunset be prepared for service to be slow. The drinks were not my favorite and the pricing was a bit expensive with several drinks on special menu unavailable to customers. read more

AC Hotel - Roof View - Hotels Near Me - Asheville, North Carolina

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This is an excellent hotel in the middle of downtown Asheville within walking distance to everything you'd like to go. The rooms are new and they have good amenities although no pool or hot tub. Their gym is on the sparcer side without any significant weights but some treadmills and ellipticals. There is free parking for guests and they have a nice fruit top restaurant and bar which has decent food for breakfast and dinner. read more

I have been wanting to stay at this hotel the last few times I have visited Asheville and finally was able to. Even though I wasn/t provided my upgraded room as a elite member or even recognized as a elite member as most Marriott properties do, being able to score a room during the busy weekend was good enough for me as I was traveling solo. My first night was kind of rough as there was this loud rattling sound in the HVAC unit (bad design for sure) that kept me up most of the night. Not the best especially after driving 5 hours aloing the blue ridge mountain earlier that day. However, the staff was very prompt in resolving my problem the following morning and allowed me to used one of the meeting rooms to relax and work while the engineer was in my room. The rooftop bar is amazing and the staff fabolous. I am glad I stayed at the hotel as only guests are allowed up to the rooftop currently. The hotel is conviently located within walking distance to many great restaurants so you don't have to move your car much when its time to go find a good meal. Enjoy Asheville read more

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I love this hotel!! Perfect location to walk around downtown and eat at the best restaurants in downtown Asheville. The balcony in our room had a really nice view of the fall colors, mountains and downtown. The staff is friendly and the room was very clean and comfortable. The rooftop bar/restaurant has great drinks and food and heaters to keep you warm. The view from the rooftop is great too! I can't say enough good things. Edit after reading other reviews: We had absolutely no issues with elevators, loud noises outside or unkind staff! Everything was truly wonderful!! read more

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Very nice comfortable hotel in a great location. Hotel is clean. But what makes this hotel really special is the staff. Management are obviously doing something right because each staff member from the front desk to the housekeeper to the manager were all wonderful. They all seem happy to be working here. read more

As first time visitors to Asheville we enjoyed our stay with this hotel. It's in a perfect location for walking to many restaurants and shops. The staff was friendly and accommodating especially Nick and Elia. Many thanks. Our room was spotless so a shout out to housekeeping. The rooftop bar and restaurant offered a fun atmosphere and nice view of the mountains. We dined there on our first night and the tappas was mediocre but thankfully there were so many other great restaurants that we could walk to for our remaining days. Nice touch to have complimentary coffee and tea in the morning.Thanks Angela. We didn't have time for the breakfast buffet in the morning but luckily there was a wonderful bakery next door to the hotel. The hotel should have a better selection of grab and go items. All in all, I highly recommend this hotel. So glad we didn't stay at a Hilton property in Asheville. read more

Great hotel as are most Marriott properties. One issue I will warn you about.... the hotel is next to a public parking deck which the hotel charges you $20/night to park there and it provides access to the hotel. VERY VERY TIGHT parking spaces and difficult to navigate a large vehicle. Very narrow turns and difficult to approach the exit gate (90 deg turn in which you have to avoid a very large post/pillar). Here's what happened to me on my last visit (see photo). Don't say I didn't warn ya read more

AC Hotel - Truck passenger side rear with scratches - Hotels Near Me - Asheville, North Carolina

Location location location! Smack dab downtown. But this hotel has everything on site. Bartender Candra is personable, professional and knows her stuff. Bartender Trey is also top shelf. Not an expansive menu but options strategically chosen to satiate everyone. Great room! I don't like carpet. Room has hardwood floors and a very modern bathroom...Shower has great water pressure. Sometimes they can extend a government rate. read more

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I will start by saying that my husband and I love Marriott hotels and stay at them very often when traveling. However, I will not recommend this particular hotel. The bed was like sleeping on a door with some slight padding. The overall layout of the room was decent, but there was no place to unpack my clothing (other than the hang-up stuff). I realize that a lot of people live out of their suitcase when travelling, but if I am going to be somewhere for more than a couple of nights, I prefer to unpack my clothing. Housekeeping was not very consistent in refilling the coffee supplies - the sweeteners and stir sticks. While the tapas at the rooftop bar were mostly really good, the breakfast menu was horrible, IMO. My husband typically does a breakfast buffet if one is available, but he scouted the one here and wasn't impressed. I usually order 'a la carte', but their menu contains nothing that I would consider to be 'normal breakfast fare'. After the first morning, we went elsewhere for all breakfasts. The one good thing about the breakfast restaurant is the free Starbucks coffee. They do have a garage for the guests - $20 per night - though the spots were all a bit tight for any midsize or larger vehicle. read more

We came up from Greenville SC to visit a few breweries. The AC Hotel is in a great location and within walking distance of many breweries. The hotel is clean and comfortable. The staff is friendly and accommodating. We will return on our next visit. read more

I wasn't expecting to stay at this hotel but my flight was cancelled and I needed a place to stay. I checked in for one night and was greeted by will. He was pleasant, professional and truly improved my stay. It was nice to be treated so kindly after having an unfortunate flight cancellation. I hope AC hotel recognizes him. read more

If you can choose another Marriott in Asheville, do yourself a favor and make that happen! I spend over 100 nights a year at various Marriott bands and this is the worst property in the area. Loud, shared elevator with a public garage, and the 8th floor reeks of smells from the restaurant just above. As for the noise, it's a structure issue. Understanding the hotel is downtown, the Aloft and Renaissance are in the same proximity to the venues, traffic, etc. and they are much quieter. It wasn't quiet enough to sleep until almost midnight. The restaurant - you have to get your own coffee and water at the front by the elevators, despite having table service. Today they were missing multiple standard items for the buffet, which is $22. The limited a la crate menu is pricey for what is actually served. It's hard to justify a typical 15-20% tip for service that includes taking your order and bringing it out. It's barely a step above fast food counter service. However, the staff is nice. read more

Dream big, and wait for the elevator. Ha! We have stayed here many times and they do a fantastic job of keeping the hotel clean and in tip-top shape. The restaurant has amazing fresh selections with a beautiful seating area that will make you feel like you are in a movie. The bar is always stocked with great cocktail selections and plenty of other beverages also. We had a fantastic breakfast (I had the French toast) and our kids loved it too. The views from the hotel room are what I would call mountain-city views. I just adore Asheville. It's such a unique place of artists both of the fine arts and of the food arts. It's hard to find place to eat that wouldn't make you want to go back for seconds. The AC hotel has one major issue, in our humble opinion. It is the slowest, creeping, wait forever, don't be in rush elevators we have ever seen. There are only two elevators for 9 floors and one of the floors (bar) being so very popular for the nightlife it can really hamper your ability to quickly get in and out of the elevators. The amenities are good and the service at the front desk has always been solid. True professionals! During our most recent stay, our air was not working properly in our room so we called the front desk. They immediately sent the facilites manager who then replace the batteries on the wall thermostat and we were up and running within minutes. Speedy and painless. Check out the AC Hotel if you're looking for quality of service and affordable rates. Enjoy! read more

We stayed here for one night with our 2 dogs. This was our first hotel stay with our dogs, so I wasn't sure what to expect. I can say this hotel has set the bar for future stays elsewhere for us. They welcomed us with such joy when we walked in with the dogs. They explained the hotel policies, etc very clearly and handed us a tote bag with dog treats and bowls for them! Very nice touch. There was one for each of them which I thought was great they considered one for each with I made the reservation. They gifted us two free drinks as a gift for our occasion we were celebrating. Our dogs were welcomed on the roof top bar- the largest in Asheville. Aside from the dog friendliness this hotel was within walking distance (no more than a fifteen mins walk) from most the breweries which was our priority. Plenty of food, shopping all around. I would reccomend and stay here again! read more

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This hotel is on the heart of Asheville. Great location. Walking distance to everything. Rooftop bar was cool, and offered great views of the smoky mountains. Staff were excellent too. But, something should be done to address the homeless situation. I have great empathy and sympathy for those folks who are struggling. Mentally disabled and challenged people need assistance for sure. During our stay a couple of homeless folks made camp right across the street from the hotel. It was a disturbing scene to be sure. They picked a spot between two restaurants. The camp site was a pigsty. Garbage everywhere. I was going to post a pic from my window but for now will not do so because I don't want to disrespect those poor souls. Apparently Asheville is a sanctuary city and police are not allowed to arrest the homeless. Fine, I get that, to a degree. But, mutual respect is needed. If you camp out on a public sidewalk in front of a business at least clean up after yourself! read more

Was here for a wedding over the weekend.. one thing I did wrong.. Booked the room via their website. To get the wedding special pricing. But they never take the amount out of my account how Expedia or booking.com did. So when I got there. I have to pay.. shocked.. it wasn't the same credit card I took with me. So need to say.. I have to find another card. What turd me was, the front desk keep repeating how their "policies" was that they don't charge until we arrive. Understandable, but I was flustered trying to get everything in order. So the repeating the policies doesn't help ease my frustration.. She looked at me like "well apparently she didn't have enough money to pay." I had to get my friend who was staying with me to authorized a new card and I Venmo her the amount. All in all, maybe I should've read the fine lines so this doesn't happen again.. Room was spacious because it's a handicapped room.. the staffs around the hotel was nice.. room was service effective.. Staffs at the Capella 9 on the rooftop was great. All in all beside that incident. I'm happy with everybody else. read more

An honest review would be 3.75. Cons: rooms have nowhere near enough mirrors (and ones near outlets - the only mirror with an outlet is the one in the bathroom), lighting is for terrible for makeup, FYI. The food at the hotel restaurant was not good, we were bummed by it all (wings, flatbread, ceviche, cocktails). I wish the room had a bathtub as well as stand up shower, but that's a preference. Parking is expensive & separate, should be included. Elevators are small and slow for the size & cause delays. No pool. Rooftop closes at 11:00, so no late night fun there. It's noisy, you can hear people in halls & next door rooms, and there are super loud sirens surrounding the hotel all the time. Pros: location is good & walkable, view from the rooftop bar is nice. They have a mini "store" in the lobby for snacks, which is nice, as it includes some local items. Bed is comfy & the tv had options to sign into Netflix or other apps. All in all, not somewhere I'd make a plan to stay again on purpose, but it's perfectly OK if it's the best option for you. read more

What an awesome experience. We were in town for a family wedding at a nice venue, just down the street. We had originally reserved a B&B somewhere else in Asheville, but my wife found this wonderful boutique hotel online, and after reading the reviews, we had to change our plans! This hotel is located right in the thick of downtown Asheville, and is a must for anyone who is in town for the local scene - there's a great independent café across the street, a smorgasbord of foodie-centric options in all directions, and best of all, a great rooftop bar. Rooms are super comfortable, and very modern. Our housekeeping staff were extremely friendly and did EVERYTHING possible to keep us comfortable and happy. The management staff were accommodating and made our stay exceptional. Yes, it is a bit pricier than other options, but this is one of those places where you get what you pay for. We will DEFINITELY be staying here again when we return for another visit! read more

The restaurant (Capella) on top of this hotel was extremely poorly planned. Having stayed at this hotel twice (and currently staying there now as a Platinum member) I can tell you there are only two elevators servicing 9 large floors plus 3-4 parking floors and it is sooo hard to get an elevator to your room because people are constantly coming up and down to the restaurant for the views. I'm not talking just a couple minutes, once we walked up to our room on the 8th floor after having waiting an access of 15+ minutes for a lift in freezing cold wind. They really didn't plan this out well and the hotel guests pay for it. In addition to this, with this increase in crime with the pandemic and rise in homeless that has inevitably followed there has been an increase in emergencies and crime. In addition to there being some homeless citizens staring off into the distance, wrapped in sheets, talking to themselves occupying the corners (which I know the hotel can't control) there is definitely an increase in crime and emergencies in the city. Unfortunately one side of the hotel is faced (all floors except the rooftop bar) at a very ugly cement building. Anyways with the increase in emergencies and the main road the hotel is occupying you don't want to stay here if you're even a remotely light sleeper - it creates this tunnel of constant sirens and lights. Also, the mattresses are very hard and if you are sensitive to your partner's movements while sleeping this is NOT the right hotel for you. Having stayed in several of their beds I can with confidence tell you that you will feel every move your partner makes. I haven't slept for over 48 hours and IM SO DAMN TIRED. Also, other reviews are correct. If you want to use their air con be prepared for it to be extremely loud. Their bathrooms use sliding glass doors that are neither sound muffling nor quiet at closing and don't block light. read more

AC Hotel - What view Platinum status gets you - Hotels Near Me - Asheville, North Carolina

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We have stayed here on our last two trips to Asheville and will probably stay here next time too. The price is a little more than we like to pay but we usually pay the extra to stay here over other area hotels because of how much we like the rooms and the location. Price - So the price is a little high. But, it is definitely worth the price difference for the location, very comfortable rooms, super friendly staff, swank looking lobby, and rooftop bar! So, just the pay the extra few dollars and stay here why dont ya? Staff - The front desk staff has always been really friendly and fast. What else do you want from them? Rooftop bar - We went to the rooftop bar twice and had great interaction with the staff both times. The bartender made some cool drinks and talked local beer with us like a champ. One time there was a great live musician playing that my wife and I really liked. That view from the roof is killer too. Make this part of your stay for sure. Atmosphere/Comfort - Man is this place comfortable! The bed is just a great mix of comfort and sleek. Just the perfect balance of the two. The shower is super huge, maybe one of the best hotel showers I have been in. And that smell when you walk in the lobby. That smell is heaven. read more

Location was great, room comfort was spot-on, but the hotel is definitely having an identity crisis: is it a rooftop bar/venue, or a hotel for lodging? I was bummed that they didn't have room service, and the elevators were SUPER slow, regularly skipping my floor when I was in a rush to get ready as a bridesmaid for a friend's wedding. The bar is really nice, and the food is delicious (had a great kale salad), but it didn't feel like a hotel by way of service. We were able to get a late check-out for 3 p.m. which was pretty awesome, and they have a cute little sundry shop with local sweets, cookbooks, wines, etc. The location really was the main draw, though. Everything you could possibly want to experience relative to the nightlife and shopping in Asheville was within feet of the hotel. read more

I have stayed at The AC twice. Both times it was very loud! Sirens all night from the street. I don't really hold that against the hotel. Last night someone had a large dog. Evidently left it alone and it barked non stop from 11:30 til 2:00 am. The staff received many complaints and assured everyone they were doing all they can. Which turns out is nothing. I would not stay here again even if it were free!!!! read more

I've stayed in Marriott's more than 50 nights in the past year. This has been one of the worst experience I've had yet. 1) The elevator situation is beyond ridiculous. They have a roof top bar, and TWO elevators for the entire hotel. My girlfriend and I ended up taking the stairs all but one time to get to our 8th floor room...we sat in the lobby and counted a line of more than 50 people just to GET ON AN ELEVATOR. 2) The rooms were just not ready. Ours reeked of paint and solvent..and after being open a week, we had blood stained sheets on our bed. 3) The roof top bar has a great view--I'll give them that. However, the service is beyond awful. We sat out on the patio for a good 10-15 minutes, and several times tried to get someone's attention. We then went in after failing and sat at the bar...after being told "I'm busy, be with you when I can" in a mostly empty bar, it was another long wait before we could place our order for an overpriced, mediocre cheese plate. 4) I can't tell you the number of times, whether it was parking, ordering a drink, issues checking in, that they screwed up and we just heard "uh, we're new" as an excuse. Maybe they'll work out the kinks. Maybe they won't. Either way, a night away from work with my girlfriend to try and see a cool new spot in Asheville turned into one irritation after another, and a huge waste of money. Avoid this place..there are plenty of other great spots in Asheville. read more

AC Hotel - Already had a few lovely blood stains on the sheets. - Hotels Near Me - Asheville, North Carolina

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The elevators here are very bad and they deactivated our room card after the first night so we had to wait in the front desk line again to go upstairs. Read the other reviews. You will choose a different hotel. read more

We really enjoyed our stay at the AC Hotel in Asheville, NC. This hotel was very centrally located to almost everything in downtown Asheville. We were in easy walking distance from breweries, shopping and some of the highest rated restaurants this town has to offer. The hotel itself is very modern with the rooms having a minimalistic vibe. My husband and I loved it. Everything was super clean and updated. The hotel lobby sits obviously at street level. Floors 2-4 are the parking garage with floors 5-8 reserved for quest room floors. The final floor, 9, is the location of the restaurant and rooftop bar. We highly suggest heading up there for if nothing else a drink at sunset or before dinner. The views were nice. It was a great way to take in some of Asheville. read more