I have had the pleasure of knowing Dr. Hewitt long before I became her patient because she took…read morecare of my very sick friend for years. She took such good care of him (I'd be by his hospital bed when she rounded) that when I kept getting sick weekly as a young 20 year old nurse...I decided to go see her. She diagnosed me with lupus right off the bat (unlike the rest). She managed my pretty severe flares over the years, referred me to other great doctors, and over all enhanced my quality of life. As a travel nurse...For the past 15 years I've had the pleasure of working with hundreds if not thousands of doctors...and Dr. Hewitt is one of the best. Her ability to diagnosis..and her real straight approach--combined with her true passion for making a human better is why I love her. She keeps everyone in my family in good health and I love her office staff. Ivy (her nurse practitioner) is smart, warm, and extremely knowledgeable while being warm and easy to talk to. People ask me how did you know you had lupus?? Dr. Hewitt that's how. The other doctors told my mom (my lupus symptoms started at age five) that I just had a different type of skin as a child...that my joint pain was growing pains...then in my teens and early adulthood I was told I was depressed (and I said I'm not sad at all I don't feel good)--the doctor prescribed antidepressants--Labeled as a hypochondriac...Unlike the four doctors in adolescence and childhood Dr. Hewitt told me "You can't fake strep, the flu, and a kidney infection"....and told me this is auto immune...tests came back all confirming she was way right...she has literally saved my life...So having the right primary care doctor is as important as picking out a spouse...for 16 years years I've been seeing Dr. Hewitt along with every person I care about...

I have been looking for a family doctor since I moved to Texas. I wanted my doctor to be close to…read morehome so I began my search online. Every fantastically rated Dr. is located in Houston which would mean I would have to drive over 35 min and even close to an hour to get to my appointment so that didn't work. Finally I started calling Drs in my area. I got so much run around. One Dr. required you to be a part of a membership and you had to pay 1500 a year to be their patient. About 2 others that were recommended by friends and neighbors were retired and others just didn't have the type of ratings I was looking for. So I found Dr. Hewitt's information. I called and made an appointment with Chris. She was so friendly and answered every question I asked. I am used to other offices sending email or phone reminders so when my appointment day came and I noticed I didn't get a reminder I decided to call the office. Chris let me know that the Dr. was out sick and my appointment would need to be rescheduled. this bothered me a bit because if I didn't call I would have left work and gotten there only to be rescheduled. Fortunately I called ahead so that was avoided. I was able to reschedule for that same week which was very convenient. I got to my appointment 5 minutes early and signed in. At first glance the outside of the office is not very well kept. Its actually a home that was converted into an office. The waiting room is a bit small but it was not crowded. There was a bit of a wait because some patients walked in because it was the day before New Years and the office was going to be closed. I was one of the last patients to be seen. My wait time was not that long. I probably waited about 1/2 hour. I have waited much longer at other appointments. The nurse assistants were very apologetic about my wait and were all very sweet. This made my wait bearable. Once I got into the room Dr. Hewitt came right in and got down to business. We spent a good hour just discussing any issues I may have had, she was very thorough with her explanations and made me feel completely at ease. The office atmosphere is totally casual and she is too but the lady knows her stuff. I felt at home with Dr. Hewitt. She didn't miss a thing. I like that she sat down and listened to me and I never felt rushed. I have been to other Dr appointments where I felt like I was an inconvenience. I was even able to bring in lab results I had gotten a month before to her and she was happy to go over them with me and addressed all my concerns. Thank Goodness I have no major medical issues but if I did I would feel comfortable with Dr. Hewitt as my physician. I look forward to my follow up appointments and recommend Dr. Hewitt for sure.

We chose Dr. McCain as our PCP for her close proximity to our house. She is the only provider in…read morethe office (no nurse or PA) so when she went on vacation for a week and her receptionist said she did not want to be bothered even though it was an emergency situation (needed an ortho referral for a broken bone), we knew it was time to switch providers. She left no one to help her patients- not even a different doctor nearby! Prior to this, her Quest Diag person who draws blood in office could not find my vein and was very unprofessional. And I have not been happy with how dismissive she was of some blood work numbers, so overall I would not recommend.

Wonderful doctor. She listens to you…read more That in itself is a reason to go there. I honestly cannot recommend her enough. I've seen my share of doctors in my 45 years and she is by far the best.

Today was my first visit and I was very satisfied everyone was super friendly the wait time was…read moreshort

My father has come to this doctor's office and was treated poorly and was left confused and…read morefrustrated. Nobody attended to him for a while and staff was rude

Beware that they will not refill your prescriptions until you have your blood work done. They will…read morenot tell you that. I called when my prescriptions were not sent in. The male who answered the phone said he would take care of it. He never called me back, and my prescriptions were not sent in. I requested to speak to a supervisor the next time I called. She answered the phone, laughed, laughed, laughed, and laughed. I wondered how long she would laugh, and I finally said hello, then she said hello. She was very condescending as if it was common knowledge that I wouldn't get my prescriptions until my blood work was done. I hung up after telling her I would never make another appointment. They did send in 3 of my 6 prescription but also a medication I haven't taken in years. I had told the Dr. Rodriguez that I no longer take that medication. So even when they sent them in, they were wrong. Why wouldn't Dr. Rodriguez, tell me about blood work before prescriptions. Why did the supervisor act like it was common knowledge when the male answering the phone didn't even know. Was it a secret?

Love Dr. Cesario Castillo, but his office staff is inept at best. I have a current Insurance card…read morethrough Memorial Hermann and he is listed as my primary care physician, but the staff said they called Memorial Hermann and he is not listed as my PCP. I then called and MH said that I was correct and that he was my PCP. Awful!

I've been a patient of Dr. G for over 15 years, but the time has come to move on. The staff has…read morebecome extremely unprofessional--calls are ignored, or worse, picked up only to be hung up on. On top of that, appointments are booked so far out that getting timely care is nearly impossible. This is unacceptable for any medical practice and reflects poorly on the doctor and the office as a whole. After years of loyalty, it's frustrating to see such disregard for patients. I hope changes are made, but I can't continue trusting my family's health to a practice that operates this way.

The quality of care is outstanding! Patient, kindness and knowledgeable customer service!!! Thank…read moreYou