I was looking for an estimate on chimney repair and was able to use handyman for the repair at a better rate. They called early in the week asking to schedule for repairs, I called back with no answer (no I did not leave a message and guess I should have). A couple days later I received an email stating they were coming out to do the work. I emailed saying that we had a handyman and it was not needed. For some reason this email was no clear and asking for clarification as they were having someone come out. I unfortunately did not check my email that did (12 hour shift nurse) and did not get back to them in time and supposedly came to the home to do the work I never authorized and noticed that they were not needed. At that point they emails were very rude and unprofessional and never provided a reasoning as to why they came out when I never authorized the work, continued to say in the emails they called (had one call early in the week prior to emails, did not receive multiple) and that they didn't do any work. I never accused them of doing work, just that they scheduled to do work on my home when not authorized. read more