Colonial W&D replaced 18 windows and 3 sliders in my home. When he came for the final certificate,…read morethe city inspector commented that he'd never seen a better job. The EnergyStar windows are beautiful, my home is brighter but cooler. Tom, who has done windows & doors over 40 years, talked me through options, costs and comparison to the national brands. His 3 experienced installers made it look easy. They respected our home inside and out, cleaned up every day and kept us informed about every step. I went with Tom's local company because of great reviews online and wow are they right.

We replaced all our windows installed in 1998 with Alside Mezzo vinyl windows from Colonial…read moreIndustries. I felt the price was fair, and although the job took longer than we were originally told when we signed the contract, Tom (owner) discounted the balance at the end to make up for the delay in completing the project. Tom's crew was professional in every way during the process. The amount of heat coming from the older windows compared to the new ones on the east and west sides of our house is so much better. I wish that DJT didn't end all the federal Energy Tax Credits effective 2026. We could have saved on the cost.

Could not ask for better service and a better window ! When…read moreI called for an estimate Matt was very punctual making sure that he arrived on time. He took the time to make sure that I fully understood all the options available to me. I decided on hurricane windows and Matt gave us a great price for a great window. It took a few weeks to get the product, but as soon as they came in they sent an installer right away. The installation went super. They were very careful with removing and installing the windows, and did a total clean up before they left. One of the windows was delivered wrong from the supplier but Becky stayed in touch with me throughout the process. As soon as the replacement came they installed it. Very happy with my purchase.

I wanted to have my screened in porch enclosed with windows and decided to go back to Matt the…read moreowner of The Window Shoppe since he installed my windows in my house. Against my better judgement of dealing with him the first time I agreed to having him install when another company never followed up. WHAT A MISTAKE! The minute he got my check on Jan 21 and cashed it on Jan 23 I didnt hear back from him although he told me someone would be out by the 23rd to measure. No one showed up so the I patiently waited for the entire next week. I called the office the next week and no one answered. Well this made me nervous since he had my money and was a no show now no answer at his office. I left him a message that I would be cancelling the check if I did not hear back from him. Well that got a response from him and he had an attitude with me. Told me his office girl was sick and he never stated he would send someone out to measure that week. He talks ALOT and kept talking over me after I let him give me his excuses. So I started talking over him and an argument ensued so he said he would cancel the contract. That was PERFECT for me. He even bragged how when he came to my house he took the time to "TEACH" me how to run my video equipment. I never asked him for the advice and he took up a lot of me time running his mouth and when I was just wanting to get him out of there. He did the same "I know it all" advice when he came out for the house windows. Cancelling the contract was the best move for me since I saved $600 by having the same guy who put the screened in room in initially install the windows. Be cautious with this guy. He has a horrible attitude and like others said his customer service is terrible. Read his reviews and see how he responds to the negative ones.

did not complete the job though told completed. I'm paying twice to have all the leaks and damage…read morerepaired. junk left on the roof has punctured the roof membrain, allowing moisture under the membrain and leaks and huge blisters . It's a pity, I really liked you, Eric. you said complete when I was out of the country, and it wasn't. now I'm ghosted! I'm paying for this to be redone done properly. It's a real pity!

From the owner: Eric S Guiher’s H S is a one of a kind. We don’t specialize in just 1area we have experience in all…read moreareas of home improvement and building projects. We take pride in everything we do. We treat every job as our own. We will treat you as family.

I recently ordered windows and sliding door from Eco Glass manufactury at Longwood. I was impressed…read moreby the quality of product when I saw samples in their showroom. The whole process was very smooth and fast. Nice people, easy to work with. Windows came in time, excellent quality product, I did installation myself and the installation process couldn't gone smoother, Thank you, Eco Glass for beatifull product!

Stay away - F rating from BBB, poor installation quality, no customer service. we had continuous…read moreleaks a couple years later. Could not get any timely response. had to call outside companies to come in and fix outside the house and insde from the leaks. In the end we tore out this junk window and called a reputable company. Upon removal we found MORE water intrusion damage that we didnt see in areas that shouldnt have. areas that we never saw leaks.

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

I've tried to contact this business since after Milton but they say they're too busy to call me…read moreback. So I will take my business elsewhere

From the owner: I’m local and have been installing windows for over twenty years. I use high quality products and…read moremy prices will not be matched.

My mom and dad had a brand new door installed to their house and everything was phenomenal. The…read moreinstallers were awesome and the sealers very professional and helpful. We will definitely be using this service again when we need it and recommend it to everyone looking for installation!!

Hard working and reliable family business. Have had two projects completed by their well trained…read morestaff. Very responsible with personable service. Addressed all our needs each time. Small issue arose but they responded superbly. Wouldn't hesitate to recommend First Choice Windows.

I had all new top-of-line, double paned, and insulated windows installed in 2012. You know, the…read moregood ones that are eligible for a tax credit if you remember to fill out the paperwork in time. (Oh, well....) Anyway, fast forward to 2017 and as luck would have it: Boom! A BB gun bullet hole right in the front -- next to my front door! (Geez!) Obviously the work of a very teen-agery boy, the bullet only damaged the outside pane of glass. It wasn't causing any problems to my home---except for the fact that it was a HUGE EYE SORE that I had to look at for the next TWO YEARS!! That's right. I started shopping for a professional to come and give me an honest quote in 2017. But, like they say; I guess good things come to those who wait because my diligence finally paid off in September 2019. Baldwin windows. Stop looking. Stop shopping. Stop filling out bogus forms online that lead to no more than endless spam and "unknown" phone calls. Just call Tim and he'll set you up and make it easy. I only wish someone had told ME this in 2017! Julie Pickar Luhring

Where everyone else wanted to replace my window at almost $700, this company simply replaced the…read moreballast at a third of the price. Professional and reliable.

Great service and great work! We were able to get our garage door fixed in a few days and not…read moreoverly expensive

We had some issues with our garage door working Called 3…read moredifferent companies and had the best feeling with Tim at budget. It also didn't hurt that he was a 1/3 cheaper than the out two with the estimate. He also included more than the other two companies. We are very happy, he charged to the penny his estimate with no up charge. Programmed both our cars for no cost 100% recommend budget