WORST experience with the front desk! I gave my insurance card and the representative immediately…read moresaid I am out of network. I mentioned that my husband has had multiple appointments at the same location and we are in network. She ARGUED and YELLED at me about my insurance. After telling her multiple times we are in network, she then called the billing department who told her the same thing and that we are in network which made her even more mad. She then scanned my insurance card after this whole fiasco. It ruined the entire appointment with the doctor because I was so upset about what had happened and how someone representing Ohio ENT would be so unprofessional.

We had a very good experience here. The staff was very punctual and friendly. They are utilizing an…read moreelectronic tablet for registration, as many places are using now, so we got in very quickly. Dr Ryoo was amazing! Great personality, fantastic sense of humor and her bedside manner with my 16 year old daughter was AMAZING! Since this is my daughter's first surgery, a tonsillectomy, I am glad to have Dr Ryoo doing it. She takes her position very seriously and made sure to take time with my daughter to ensure she was comfortable with the procedure and allowed her to ask any questions she might have. Tasha, the scheduler, also was very friendly with us as we set up a date for the surgery. I had asked for copies of the documents she had me sign and gladly got them for me. Great place, great staff, great doctor!

I wanted to update my review now that I've had my new hearing aides for a while. I had my hearing…read moreevaluated at American Ear and Hearing by Dr. Adam. It was decided that for the hearing issues I was experiencing, mainly not being able to hear conversations in crowded environments, that hearing aids would be beneficial. I was fitted for a pair and when they came in the following week Dr. Adam walked me through everything I needed to know to take full advantage of my new hearing devices. After wearing hearing aides now for more than 3 weeks I am thrilled with the improvement to my hearing. The first real test of my new hearing aides was in a crowded, noisy restaurant. My wife was talking to me and I was amazed at how these devices zeroed in on her voice so I was able to hear every word she spoke plainly and clearly! And an additional bonus has been how concealed and out of view they are. My Sister-in-law knew I had them but after visiting her and talking with her we were leaving and I asked her what she thought of my hearing aides and she exclaimed "I can't even see them!" She had to look closely at the side of my face to even see them. After that I was talking with our Son and after a few moments he reached out and turned my face to the side. I asked him what he was doing and he said "I wanted to see if you were wearing your hearing aides because you could hear every word of our conversation!" That was a BIG DEAL. When he was younger and before I realized my hearing was diminished I used to ask him to speak more plainly and to stop mumbling. I didn't realize the problem was with me and not him. Several years later after I realized my hearing had faded I came clean during a Family dinner where I apologized to my entire Family, but especially my Son, for making them think my lack of hearing was their fault. Thanks to Dr. Adam and the new hearing aides he helped me select out of the many choices available all that is behind me now! I love hearing plainly again and highly recommend American Ear and Dr. Adam!!

From the owner: American Ear Hearing & Audiology provides comprehensive hearing healthcare services including…read moreconsultations, tinnitus testing, ear cleaning, and hearing aid repairs. Our dedicated specialists ensure personalized care, addressing all your hearing needs with expertise and warmth. We offer advanced hearing aid technologies featuring rechargeable options, wireless connectivity, AI integration, and smartphone compatibility. Book a free, detailed hearing consultation effortlessly by calling or scheduling online. Experience compassionate care and cutting-edge solutions at American Ear Hearing & Audiology.

WOW!! What a difference in hearing technology, I had checked out a few other hearing aids or should…read moreI say I purchased another brand before I finally found the hearing aid center inside Sams Club in Reynoldsburg. Tammi is the hearing aid person who really knows her hearing aids, She like other places tested my hearing and all told me basically the same thing about my hearing. Now here is where it starts to get better, I picked out the hearing aids I was interested in learning about and Tammi started telling me all about it, but after a minute or two she said here lets put this in and let me show you what they can do. I have tinnitus and it's pretty bad, you know all the whistling noises in both ears, Tammi started fine tuning these hearing aids, tweaking here and there when it happened, my tinnitus had disappeared! That's right, gone... I had to really listen to see if I could hear my long time friend tinnitus and I just wasn't sure if I was hearing it or not. Tammi had tuned these things to my hearing and I was floored!! I believe I may have shed a tear, after having tinnitus for so long and so loud, sometimes so loud I would panic not knowing if it would every go away. I purchased those hearing aids the same day, Tammi told me these hearing aids have something like 120 channels that allows her to find tune them to help those of us who have tinnitus. I don't know if she can help everyone with tinnitus but if I was reading this review and had tinnitus I would be heading to this store as fast as I could. The molds that came with the hearing aids I found I didn't like, I didn't like the molds that came on the other hearing aids too, so she made a mold of the inside of my ear and had custom molds made for me, another wow factor for me. Did I tell you I can hear my phone calls in my hearing aids? Well, it's true I can hear the people on the phone thru my hearing aids, how nice is that?!?! Hearing phone calls thru my hearing aids is the greatest thing since... well since sliced bread. I could really go on and on but just call Tammi and Sams Club in Reynoldsburg and make an appointment, you will be so happy you did.

This product is fantastic. Its wonderful to hear what is going on around me in all locations,…read morecrowded room, large spaces and noisy events indoors or out. I can now Join the conversation. Looking for Service after the purchase? A person that cares? I'm not a new customer that was surprised by a short lived encounter. For going on 2 years Tami has been there with follow up testing, cleaning and updates on my hearing aids. A great person to work with. Just one visit and I think you will be a customer too.

I needed to get some impressions made in order to get some custom in-ear monitors, as I'm a…read moremusician. The process was quick, and at $30 per ear, it was cheaper than anybody else in town as far as I can tell.

From the owner: Our experienced, trusted team of audiologists can help you find sound solutions to your hearing…read moreloss and hearing health care needs in Powell, Upper Arlington, Grove City, Worthington and everywhere in between. We've been serving Central Ohio for over 24 years.

Baby K has been coming here for some speech issues, and the staff are great. Front desk is…read morefriendly, Miss Sarah is super sweet with K and she has made a lot of progress while having tons of fun. My ex got hearing aids here years ago and I remember her saying how much she liked the place. Odd parking- a few spots out front, most up in the rear- but you still have to come down to the front door to get in, hard if you're older or the weather is bad. Fronts two busy streets, at least at rush hour.

After a couple years of speaking extremely loud, asking people to repeat themselves, and saying…read more"huh?" over and over throughout the day, it was time to face the facts. I have a hearing problem, a serious one. Three years of prescription medications, wholistic treatments, laying of hands/prayer, and two different ENT specialists, it was time for a real solution. A quick Yelp search points me in this direction. The reviews were a little confusing, I wasn't sure if this office only served children. One phone call explained the available services and scheduled an appointment with an audiologists within two days. It's not just for kids with speech problems. The building itself is also confusing. There is a playground which gives it an elementary school feel. Once inside it is a regular office building. Rebecca Lockhart is her name. This is one of the best doctor visits I have ever had in my life. Actually, I'm not sure if audiologists are considered doctors. Regardless, she was so kind, knowledgeable, and understanding. She administered every test possible. Ringing, buzzing, humming, graphs, charts, and so on. My hearing was not only tested but I was educated on how hearing and ears work! Basically, I've been misdiagnosed by two specialists, it's not a eustachian tube problem but a cochlea issue. I have irreversible hearing loss in one ear. I'm mad, sad, and way too vain to accept the idea of needing a hearing aide. Jessica comforted me, (I'm broken-hearted, I'm too young for this, yes I'm vain and shallow) schooled me on the types/prices of hearing aides and let me try one out. She also set an appointment with an "ear only" specialist for a second medical opinion. I will forever remember her for the care and compassion she showed. In closing, if you have any issues with your hearing, I strongly recommend you come here and visit Jessica Lockhart. She is very thorough, not only with the office exam but also with follow up care. One last thing, I wasn't aware that most health insurance companies do not cover hearing aides. Total B.S.! I need to find out who I complain to about this!

Went in to see Dr. Drankwalter after years of sinus issues. In 2017, an ENT did my first nasal…read moresurgery to try and open my passageways. In 2020, another procedure was done by a separate ENT in Florida. Having moved to Ohio in 2023 and once again experiencing repeated sinus infections, I reached out to Dr. Drankwalter's office. At the first visit he could tell this was going to be an all hands on deck approach. The first surgeon never addressed my deviated septum. So Dr. Drankwalter sent me to Premier Allergy to confirm and or rule out allergens while simultaneously having me complete a CT scan. The CT scan confirmed a very bad deviated septum. The allergist confirmed an allergy to mold and pet dander. The surgery was set at Central Ohio Surgical Center and off I went. Dr. Drankwalter explained everything up front and let me know that we were finally going to fix what should have been done nine years ago in Florida. My surgery was on Wednesday, March 18, 2026 and by Monday, March 23, 2026 my splints were out. I only had one breathing concern post-op and Dr. Drankwalter stepped up ordering an Xray to rule out anything concerning. His staff had been wonderful at both locations. I couldn't ask for better treatment!

5 stars for the front office staff, they have always been friendly and welcoming however the same…read morecan't be said for Dr. Drankwater, he seems very knowledgeable but lukewarm when it comes to his bedside manner he isn't very personable, thats something I look for in a healthcare provider. I've never felt welcome as a patient by him - I do not plan on returning.

thanks to the awesome doctors at excell ent, i won't be having a nasally nerd voice anymore come…read morethis spring.