TLDR: There are plenty of other venues you can use for a large or intimate event. Choose them. I…read morewish we would've. I would leave zero stars if that were an option, the one star could be for the serving/bar staff, they were nice. Thats where my positives end. The people we worked with Kirk and Wendy were extremely difficult to deal with and my pregnant cousin was left in tears on what should've been one of the happiest days of her life. I helped my cousin plan their baby shower there. It seemed that everything was fine, my cousins decided to announce in the middle of their baby shower that they eloped. Wendy was told when we arrived 45 minutes before the baby shower while we were setting up and she was super encouraging as we are carrying things out and cleaning up we found that she completely changed her tune and they tried to charge over $3500 more than originally quoted for food and an intimate wedding package (which came with additional food, time and dozens of amenities we didn't use or were even offered to us to use) we received nothing additional from the service we originally were invoiced and agreed to. It was truly unbelievable we took 10 minutes out of our 4 hr party to celebrate them getting married and they said "the baby shower was secondary" (ACTUAL QUOTE) where we did literally 6 baby shower games, baby shower gifts, all the decor and cake (including a gender reveal cake) and party favors were all about the baby. It was really heartbreaking and can't believe they would berate a pregnant woman like that at her event.

If I could give negative 5 for customer service I would. Devasting…read more TLDR: There are plenty of other venues you can use for a large or intimate event. Choose them. I wish we would've. I have been to this venue for a number of events in Jackson. We personally haven't chosen to book for family events mainly because they require in house catering and the food is mediocre at best. However, we try supporter local businesses and nonprofit's. My experience completely took me by surprise, in the worst way. The serving/bar staff, they were nice. Thats where the positives end. The people we worked with, Kirk and Wendy, were extremely difficult to deal with and my pregnant niece was left in tears on what should've been one of the happiest days of her life. It seemed that everything was fine, my niece and nephew decided to announce in the middle of their baby shower that they eloped. Since our entire family would be there. Wendy was told when we arrived an hour before the baby shower while we were setting up and she was super encouraging. However, as we are carrying things out and cleaning up we found that she completely changed her tune and they tried to charge over $3500 more than originally quoted for food and an intimate wedding package (which came with additional food, time and dozens of amenities we didn't use or were even offered to us to use) we received nothing additional from the service we originally were invoiced and agreed to. It was truly unbelievable we took 10 minutes out of our 4 hr party to celebrate them getting married and they said "the baby shower was secondary" (ACTUAL QUOTE) where we did literally 6 baby shower games, baby shower gifts, all the decor and cake (including a gender reveal cake) and party favors were all about the baby. It was really heartbreaking and can't believe they would berate a pregnant woman like that at her event. WE WILL NEVER USE CASCADE MANOR AGAIN. And we are spreading the word about their service, lack of compassion and poor communication to everyone we know in the business communities we work with

5 stars is nowhere near enough for the praise and love Kayla with Pineapple Union deserves!! From…read morestart to finish, Kayla was kind, patient, organized, creative, knowledgable, and EVERYTHING you'd want from a planner. I don't know if I can put into words how appreciative I am of her work and her friendship. I am pretty laid-back about everything, wedding planning included, and this could have made Kayla's job incredibly tough... given the fact that I didn't give her much direction. Kayla took the few ideas that I tossed her way and turned them in to an absolute dream- it was like I handed her a seed, and she turned it in to the most beautiful garden I'd ever seen. There was not a moment during the planning process OR our wedding day that I worried about a single detail; I knew that if I was thinking of something, Kayla had already thought of it and it was already taken care of. Aside from Kayla's work ethic and obvious skill, she is the sweetest, most genuine soul on the planet. You will feel so at ease every time you talk and you'll probably want to be her best friend :) Do yourself a favor- have Kayla plan/coordinate your wedding and rest assured that it will turn out better than you ever could have imagined.

Kayla was AMAZING! I can not recommend her enough to plan your wedding. She is not only organized,…read morebut she is hip, has fresh new ideas, flexible, environmentally conscious, and just down right amazing. (And SO affordable) I'm so glad we decided to go with Kayla to help us plan our wedding.