Took good care of service requested. Was fair and pleasant to work with and will hire again. Thanksread more

Don't look any further. You found the best company. My second time for duct cleaning was as…read moreexceptional as the first. Courteous , efficient, honest and reasonable. Not only can they clean ducts and vents but also repair as needed.

Big Shout out to owner Mat. Sunday major storm coming. 1/25/2026 my heat stoped working it was 40…read moredegree inside it was freezing. I called Home Comfort Solutions came right out and Bang we had heat.highly recomend this company. Great person. Billy Shores. and Patricia Notrem. I give them 10 stars. great price.

I would absolutely never use this business again. I called 3 weeks in advance for routine Furnance…read moreand hot water heater cleaning also mentioning that one radiator wasn't getting completely hot and administrative assistant said no problem she could add that to the service perhaps a valve needed to be replaced. In the three week period 3 other radiators were not getting hot either. Comfort solutions installed the unit from the previous owners and have done the maintenance for last 3 years- never a problem but this time they never showed up at 8:30 as scheduled so I called at 9 and someone said yes it shouldn't be long - he is on his way. It's now 11:30- no show then soon after noon the administrative assistant called and said oh there was a mistake with paperwork and no one is coming. I said I took the day off of work so it would be nice if you could send someone. Technician showed up, 7.5 hours late , very nice and professional but thought he was here to bleed oil radiators - I have natural gas and steam. He Took pictures of valve and said they needed to order them. No cleaning of Furnance or hot water heater took place but they did charge me 80 dollars to tell me I needed valves replaced that we already discussed via phone. One would think you would have these on hand since this was part of reason you were coming out and remember you installed the unit. Plus you were 7.5 hours late and I called YOU to see what was going on. I understand emergencies happen but this was your scheduling mistake and any service call fee should have been waived to say the least. I found another highly recommended HVAC guy / company through a friend - the guy called right back said oh it's an easy fix etc. and that he had the valves in stock but to send picture just so he could be prepared. He didn't ask for a credit card to hold appointment or charge me for a picture of the valve plus he asked what time worked best and if I had some heat to get by until he could stop by. Comfort solutions just made excuses : emergency calls for people that were with no heat, staff calling out sick, misplaced paperwork etc plus they said they only had documented one radiator wasn't working well guess what the other two stopped working in the three weeks before the appointment and I didn't have heat on second or third floor either. Oh then the administrative assistant suggested I have a neighbor let strangers in my house alone to do the service if I couldn't be there. Need I say more - please don't waste your time or money on this poorly run business!!

Easy to schedule. On time. Very pleasant. Explained what they were doing & did an excellent job…read more Cleaned our dryer vent properly. Something another dryer vent company failed to do. Very reasonably priced. Highly recommend! Will definitely use this company again!

They answered my inquiry the same day. Went out to our salon 2 days later and gave us a quote and a…read moreweek later service was complete. Can't beat the price either!

DuctRx did not just clean our existing dryer vent, they replaced it with a new 4" flexible aluminum…read morevent hose & vacuumed out my entire dryer as well. Camron showed up on time, well prepared & well versed in what I, the homeowner, should expect. In & out with ease within 1 to 2 hours. I Definitely recommend these guys for a safe, highly efficient laundry room.

From the owner: DuctRx is the prescription for clean, healthy air in your home or business. Do you suffer from…read moreasthma, allergies, or other respiratory problems? The problem could be dirty, moldy air ducts! Let our fully insured, licensed, certified Indoor Air Quality Experts make sure you, your family, and/or your employees are safe from the hidden dangers in your air ducts. We also offer dryer vent cleaning, duct sealing, and other HVAC services. Oh, and we're super friendly too! Give us a call and see for yourself what a difference clean, healthy air can make!

I can only speak to the intake process, not the actual work quality, but my experience was odd…read more Called and left a voicemail, and received a prompt call back, which was great. However, due to a change in my work schedule, I had to call to reschedule the appointment several hours prior to the scheduled time, ended leaving another voicemail. I then received a call back before the scheduled appointment time, and the service rep did not receive my voicemail and then became annoyed that I was unable to make the appointment. The ironic fact was that because he arrived early, I would have never been at home. Service rep said he would reschedule after returning to the office. Short story - over 1 week goes by with no return call. So I call the office again (voicemail) and the service rep. Service rep told me that I need to call the office to reschedule, which I responded I did. Still never heard a new date after several more days, so I cut them loose. Cannot recommend a contractor that is not responsive, and charges $150 for a walkthrough (other companies charge nothing). Buyer beware!

Joe was extreme helpful and thorough in evaluating our new house for mold. We found some and…read moreanother company tried to charge us 4,000 dollars to clean up one wall. Joe identified that the wall was not the contributing factor to the air mold and that the old owners must have had moldy items in the basement. We filtered the air and retested. Mold is gone. Saved us a ton of money and spent the time teaching us what to do and look for. 10/10 service

They are a big rip off. Charged $410 for a 10 minute job to replace $10 capacitor. Would not…read morerecommend. Don't use them. Stay away.They are a big rip off. Charged $410 for a 10 minute job to replace $10 capacitor. Would not recommend. Don't use them. Stay away.

Got a heating and air-conditioning system from B&L OTT. I liked it so much that I decided when I…read morewas ready for a whole house generator I called them and had them install one of those for me. The young men that work for them are extremely friendly and helpful they went above and beyond and anytime I have an issue, all I have to do is call them and they are out by the next day I would recommend them to anyone.

Buyer BEWARE...Buyer beware. Three years ago, this company installed four mini-split systems on our…read moreproperty, and our experience, is that all of them were installed incorrectly. I later confirmed with Mitsubishi that the company is not Mitsubishi Diamond Certified and does not appear in their authorized installer database. Unfortunately, I had ongoing issues from the start -- the systems often stopped working, sometimes monthly, and repairs never seemed to fully resolve the problems. At one point, they told me a Mitsubishi technician came to work on the unit, but Mitsubishi had no record of that service. The office staff was always professional and pleasant to deal with, but I felt the ownership was dismissive of my concerns and would not stand behind the work. Three independent contractors who have inspected the systems have told me they found unsafe spliced wiring. Early on, heir technician stated, filters were not installed in the house on installation, months went by with no filter and he stated he believed that could have caused damage to the coils, hence the problem. I never saw that technician again, and from that point forward, my service calls were handled by what seemed to be family members of the owners. I eventually stopped trying to get the systems fixed because I was paying for repeated service visits without seeing results. This has been a very frustrating and expensive experience for me.

Asked them to review my current hvac system. Just gave a price but never evaluated the entire…read moresystem. Gave me pause and deep concerns regarding their expertise.

DO NOT USE!…read more Scheduling: I scheduled A MONTH IN ADVANCE to get a morning appointment to clean my rental unit downtown. Although they of course wouldn't guarantee it, they said there would be a good chance. When the called the day before to tell me what time they would be arriving, I was told that my window was 1130-130. When I stated that I really needed a morning appointment, the woman proceeded to argue with me that 1130 was a morning appointment even though it only was 30 minutes in the morning. When I asked to speak to a supervisor, the gentleman was nice enough to bump it back an hour to make my window 1030-1230, which helps a little, but still not as early as I would have liked. Day of the Cleaning: Since my rental unit was being cleaned, I needed to be onsite from at least 1030 until then finished so I could let them in to the unit. I proceeded to go to the unit downtown at 930 to ensure I would not get stuck in traffic or miss their arrival. At 931am I get a phone call telling me the "truck has broken down" and that they "aren't sure they can make my appointment". So basically they weren't cancelling, but they were telling me that they may not be able to make it... but I should wait there in the case that they CAN make it. Whatever the reason may be that the truck broke down (my theory is that they didn't do routine preventative maintenance) or maybe they were lying about the truck and someone just didn't show for work, the fact that they were unable to make my scheduled appointment is unacceptable. To make this even more interesting, the "truck" was not even needed as my rental unit would need to use a portable carpet cleaning machine (which is an extra charge by the way), so they could have thrown it in a van or pickup or whatever and still come and cleaned my carpets... this leads me to believe that it wasn't the truck. Conclusion: My days of buying and/or dealing with Sears is over (we even just bought new appliances through HHGregg and didn't even go to Sears because of this instance). I have since rescheduled with Stanley Steamer, so hopefully they have better service or I might be borrowing my brother's carpet cleaner and doing this myself.

Bad bad very bad. Came late, doubled estimates. Guys were filthy. Such a bad experience. Guys were…read morefighting with each other who should clean and who should move furniture. Arghhhh