As guests from Omaha, Nebraska, the Rail Runner was on the top of our list for things to do whilst…read morevisiting New Mexico. We had the opportunity to visit once again during the Balloon Fiesta and were staying in Albuquerque. A day trip to Santa Fe sounded like the perfect idea so we hopped online and purchased our tickets. The process was fairly simple and extremely inexpensive (our toddler was even free)! The stations that we visited were clean and well maintained. Staff were helpful and polite on the train. We found the interior of the train to be clean and comfortable. Our ride was beautiful. We had the opportunity to see great views of the mountains and some of agricultural land through New Mexico. If you are visiting Albuquerque or Santa Fe, I strongly encourage a trip on the Rail Runner. It's definitely a great economical option for travel!

What a great surprise this was! We road from san5a fe to Albuquerque shopped and loved ride…read more Perfect experience

The downtown station is nice and clean little challenging finding the platform as there is…read moreconstruction and the signage does not clearly give directions. Wish there was place to get coffee while waiting.

The downtown train station is a bit sketchy. I know they're going through some construction right…read morenow, but it was not well lit and there were a number of homeless people hanging around.

While dining at the Frontier, a friend urged me to sign a petition against Area Rapid Transit. 69%…read moreof residents polled won't use ART(http://nmpoliticalreport.com/tag/albuquerque-rapid-transit/). I don't blame them. Many of my brushes with death or getting my ass kicked in ABQ have occurred on a bus or near a bus stop. Chicken buses in the Guatemalan Highlands are safer. (https://www.worldnomads.com/explore/central-america/guatemala/chicken-buses-and-guatemala-transport) A mouthwash drunk on the Route 66 Central bus once shoved a half-eaten piece of cold pepperoni pizza in my face. When I declined it, he offered it to three other passengers. A female voice from the back of the bus screamed, "You need to get off the bus right now because I'm about to put you in the hospital. We're already right in front of Presbyterian; they can come scrape you off the street!" Wasn't sure she was talking to me but the scene was stressful, so I pulled the cable to request the next stop. A voice yelled "Whore! He's a fucking faggot. Don't worry, he's not interested in you!" Saw the pizza guy's mugshot on the news a couple weeks later in regards to a fatal stabbing at a Central Avenue and Wyoming bus stop. Ladies on the bus can pretend to be on the Bachelorette; speed-dating dudes freshly released from BCDC. A guy sat next to me on an empty bus and told me about his dream to become a journalist and how he used to be a reporter with the navy. I said cool! good luck! and then he asked for my number. I told him that I'm married, and then he told me that he took an AIDS test earlier that day. He said his ex-girlfriend of seven years was cheating on him and then asked for my number again. We approached my stop and I learned it was also his. He said, "Well this is it." Luckily, it was raining. I felt less awkward running the other direction. Once, I saw a boy of about ten drinking Arizona Iced Tea sitting in the oscillating section of the Rapid Ride while his father sat on an adjacent horizontal row. The man's arm was in a sling and he was covered with various scars, fresh bruises and abrasions. His son became increasingly animated and started surfing the center lane.The bus stopped abruptly; the kid yelled "WHOAAAA." When he almost fell, everyone was staring. The father yelled"SIT DOWN!" "Goddammit dad, this fucking sucks" the kid said and changed the subject to Cliff's Amusement park. "Dad, will you take me there when you get paid or when you get some money?" The father stood up, clutched the pole with his good arm and when the bus made another sudden stop, he took a hard tumble into the center aisle. The boy screamed. "Help! Stop! My dad's hurt!" It's true, $57 million dollars in federal funds might be put to better use than A.R.T. People might be more inclined to use existing public transportation if taxes were used to help people with mental illness and drug problems get off the street (and the bus). During peak hours, there is a smattering of UNM students and commuters. Unaccompanied small children use the bus to get to school. Maybe applying fed gov't $$$ towards education might help people embrace public transport. Almost half of New Mexicans are functionally illiterate! ( See http://www.literacylinkleamos.org/docs/New%20Mexico%20Literacy%20Stats.pdf) After we house the homeless, and more people learn to read maybe they will reconsider their relationship with their cars and give public transportation a chance. They could learn that in New Mexico driving/riding in a car is people's most deadly daily activity. (See https://www.abqjournal.com/682511/new-mexico-drivers-secondworst-in-us.html) Maybe they'd even become interested in Jeff Speck's walkable city theory. (See https://www.brainpickings.org/2012/11/15/walkable-city-jeff-speck). If people enjoyed walking to bus stops where they weren't afraid of being stabbed, Albuquerque might be a richer city! (see https://www.fastcompany.com/3062989/50-reasons-why-everyone-should-want-more-walkable-streets and http://www.huffingtonpost.com/2014/06/20/walkable-cities_n_5507956.html) Wanna know more about city transit? Michael Jerome Wolff/Miguel Villalobos did an extensive cultural study of the experience on his blog https://albuquerquebusstops.com/. Shit's wild.

I love the building here. It is a flash back to the original building that sat on this location in…read morethe past. It is a very busy place at time and people should be aware of their surroundings when they are here. It is a great hub for Greyhound, Amtrak, and city transit.

Date of travel: September 8, 2025…read more Disappointing Experience at the Albuquerque Train Station As a tourist traveling from a long distance, I expected the station to feel more welcoming. Unfortunately, it did not. The security guard appeared to be controlling access to the lobby in a way that made it feel closed off and uninviting. A train station should be a public space where travelers--especially out-of-town visitors--can wait comfortably for their bus, train, or car service. Albuquerque has the potential to be a more tourist-friendly city, but experiences like this can leave a bad impression. I hope changes are made to ensure the station is more open and welcoming in the future.

Yikes. Grateful I didn't have to spend much time here...?! It shares a lot with greyhound and the…read morelocal metro buses in case you're transferring.

Albuquerque can be a tough place to get an Uber, so I was thrilled to find ABQ Taxi. I scheduled a…read moredriver for my early morning flight and he was on time (even a bit early), friendly and professional. Will definitely use them next time I'm in town.

I have been a customer of Albuquerque Metro Taxi for a few years…read more I wouldn't call anyone else! Daniel and Rose are always on time! They are professional and super nice The cab is always clean and comfortable

THE BEST OF THE BEST- Finer than Fine- FINESET; Unbelievable service for 6 days. Immaculate Stretch…read moreLimo for my family & fantastic blacks for my working days. We were here for an event and the Owner, Demitrio, took personal care of my family while his fine drivers accommodated my tri-citi tarvels. I have traveled the world & this was amongst my finest. Hats Off. Keep it up.

For any of you who need a dependable and safe ride I would highly recommend Elegance. Joe Garza…read morewas our driver and he was super. When we arrived at the airport at Albuquerque he met us at the bottom of the escalator with a sign with our name dressed in a very smart black suit. Retrieved our bags and had us wait for him to go and get the car. Then we gave us very cold water which we really needed. I was very impressed with the service we received and we will use them again. Yes, it is pricey but worth every dime. Our flight was late and if we had used the bus or other transportation we would have been in trouble. Joe followed our flight and knew we left Los Angeles late and made sure he was waiting for us. Thanks Joe.

I know this was many years ago but I was last to get off the bus because I had to change my newborn…read morebaby. I didn't see where everyone else went so I had to guess where to go to. I walked up to a door that had a sign on it that read restricted area so I simply turned around and this young guy employee said,ma'am I saw you going over there. You can't be over there that's a restricted area. I said yes,I understand that now. I still had no clue I wasn't supposed to be sitting on the benches as well. I just sat down holding my newborn and the young man got a bit of an attitude and said,can you not like stay under the arch? I said, I sure can sir. I walked away crying. I'm hormonal at this time. I think if the employees notice a customer make a mistake and correct the mistake they should keep their mouth shut and not behave like the customers are dumb and senseless unless they make the same mistake again. This happened many years ago in Albuquerque New Mexico. It still bothers me to think that I can't enjoy a simple bus ride home without dealing with some rude mouth people like him.

I am with a church and Friday we tried to purchase a ticket for someone needing to get home my…read morecredit cards would not go through, kept getting a "PR04" error. I called customer service and they said it was a problem with my credit card company. I called the credit card company and they didn't even see the transaction. From our location it would have been an 30 hour trip. Found out there is a depot an hour south of a major hub and hour from home so we took him there. Turns out it is just a bus stop bench partially enclosed. No office. Called back and finally escalated the call because we were still having problems purchasing a ticket. Was finally told we could pay cash for a ticket at a retail establishment near by. Bus was supposed to arrive at 9:10 it didn't, finally arrived at 11:45.

I was stranded without a car after I slid off the road. I needed to get to another small town an…read morehour away in Arizona. They literally saved me so much hassle and the driver Rox was professional, friendly, and punctual!

From the owner: Long distance transportation to surrounding cites and even states. Local transport for select areas…read morealso.