Quality Service Courtesy Watching and working around all my plants Not rushing the job Making sure the whole yard was sprayed read more

Worst ran company and customer service Ive seen in a long time. I called and requested to speak with my technician about weeds in my yard. He never returned my call Arbornomics sent a tech out and treat Ed my yard for disease and charged me $200 bucks that was never approved. Sent an email to them cancelling my service and they kept showing up to spray my yard. Called and spoke with a finance rep to pay my balance and was told I didn't have a balance. However I kept getting calls and emails about declined payment on a service I cancelled several times. Unbelievable! read more

I've been using Arbor-Nomics for years, but unfortunately, the service has gone downhill significantly since the company was bought out about two years ago. You're no longer assigned a specific technician, so you get whoever happens to be assigned to your property. Communication has also become extremely frustrating. It took approximately six phone calls just to get my bill corrected to the price I was originally quoted. Even more disappointing is the actual lawn care. My lawn now has more weeds than I've ever had while using this company. After years of being a customer, I expected much better. Based on my experience, I can no longer recommend Arbor-Nomics. I'm going to be looking for another lawn care company that provides consistent service, communicates with its customers, and actually delivers results. read more

I've never had a problem with my lawn before using Arbor-Nomics. My grass has always been green, healthy, and full, and I even have photos from previous years to prove it. I met one of their technicians and figured it couldn't hurt to see if they could make it look even better. That turned out to be a huge mistake. They destroyed my lawn and management could'nt care less about it. This year, after their treatments, my yard is roughly 50% dead and now full of weeds -- despite paying for a fertilizing and weed-control treatment specifically intended to prevent exactly that. The results were the complete opposite of what was promised. I gave Arbor-Nomics every opportunity to make this right. It took over a month for anyone in management to seriously respond to my concerns. During that time, I had to call six separate times just to get someone to follow up. I also replied to customer service emails that took nearly two weeks to receive responses to. To be fair, everyone I spoke to directly on the phone was polite and professional. Only a manger tried to explain away the issue without even seeing my yard. The issue is clearly with management and lack of accountability. Every employee said they would "pass the message up," but apparently no one in leadership cared enough to call me back in a reasonable timeframe. When they finally did respond, instead of taking responsibility, they simply sprayed for weeds again and suggested I "might have soil issues." Interesting, considering I've never had soil issues before, none of my neighbors have soil issues, and the only lawn on the street struggling this badly is the one Arbor-Nomics treated. At the end of the day, I paid them to improve my lawn and instead ended up with a dead, weed-filled yard and weeks of frustration trying to get someone to care. I rarely leave negative reviews, but people deserve to know what they may be signing up for. Please do your research and think carefully before trusting this company with your lawn. read more

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Fired! I've been a customer for more than 10 years. Two years ago I witnessed a technician skipping parts of my lawn. I reported it. I was asked to maintain confidence in the company to get it right. Three weeks ago I witnessed a technician place a treatment sign in my yard BUT he never applied product. Real slick, right. How many times was I charged but the service was not provided? I have called and asked for Josh for three weeks. It is outrageous that a manager refuses to call a long time customer who has been ripped off. Josh, refund the rest of year and you are fired. read more

Arbor-Nomics overcharged me starting early this year. I am owed a refund, but they refuse to give me a refund. A sales agent identify that they were charging me for 2 contracts for the same service, in addition they have charged me for tree and shrub service that I never agreed to and they never performed. Two sales agents agree that I was overcharged, but their Billing Department refuses to contact me. An addition, Arbor-Nomics has failed to respond to a BBB complaint I file. Their technicians appear to do a good job, but DO NOT TRUST their billing departmnet! read more

We've been Arbor-Nomics customers for 6 years, and the decline in both results and customer service has been unbelievable. Years ago, they were actually great. They were proactive, they communicated with us, they helped identify problems before they became disasters, and we had one of the best-looking yards in the neighborhood. Now our yard looks like shit. We pay Arbor-Nomics for the regular lawn treatment program, fungicide treatments, fire ant treatment, and other services. Despite all of that, our front yard is now so badly damaged that we have to RESOD THE ENTIRE YARD. We currently have one of the worst-looking yards in the neighborhood, our HOA is getting on us about it. At some point you have to ask: what exactly am I paying for? The customer service may actually be worse than the condition of the grass. Calling them has become an ordeal. They frequently can't find services attached to our account. They've been unable to locate appointments. They've been unable to see treatments that I paid hundreds of dollars for. This has happened repeatedly, and then someone has to investigate and call me back later saying, "Oh, we found it." No one has time for this. I should not need to project-manage my lawn treatment company. Our fungicide service was the same story. I had to call THEM to get another treatment scheduled, and it took multiple people to sort it out because they couldn't properly connect the service to my account. We've also had to have the fire ant treatment repeated because it wasn't working. Their explanation has repeatedly involved switching systems and changes following the company's acquisition. I genuinely do not care. I don't care what company bought what company. I don't care what software system you changed to. I don't care what internal operational problems Arbor-Nomics is dealing with. I'm the customer. My job should be to pay the bill. Their job should be to provide the service I'm paying for. The final straw was calling about the disastrous condition of our yard and being told someone would call me back immediately. A full WEEK went by with no call. I finally had to call them again myself and raise hell just to get someone to address it. Eventually a manager offered four complimentary fungicide treatments, which I appreciate, but they apparently couldn't do anything meaningful regarding our regular lawn program. And that leaves me with the obvious question: Why in the world would I continue paying for the regular program? After years of paying Arbor-Nomics for lawn treatments, fungicide, fire ant control, and more, I am now spending thousands of dollars to resod my entire front yard. That is an extraordinary failure of the service. Arbor-Nomics used to be a company I would have recommended without hesitation. Whatever happened over the last few years -- and particularly since the acquisition -- has completely changed this company. We decided to move to another vendor. And that just matches nearly all our neighbors - I don't see their signs or the arbornomics truck around here much anymore. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - My front lawn - Pest Control Near Me - Norcross, Georgia

Arbor-Nomics killed my fescue back yard 2 years ago, they said they would aerate and overseed and it would be fine, 2 years later there is nothing but weeds and moss in my beautiful back yard. I have called to get a supervisor out to look and they never show up. Please don't let them ruin your yard. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Before Arbor-Nomics - Pest Control Near Me - Norcross, Georgia

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Have had them a few years now after I fired their well-known green-truck national chain competitor. Always great but I particularly wish to call-out Ward Frost and my routeman Greg for exemplary attention to detail. read more

I have used Arbor-Nomics for years and my grass continues to look great after a $40,000 install of the Zoysia last year. But since Arbor-Nomics changed ownership over the last two years, the pricing and my service is gone from roughly $65 every two months to $600 a month for four minutes of spraying on my front line. I have this very brief spraying on video tape on two separate visits. Arbor-Nomics was totally unresponsive to my complaints. This pricing is totally nuts. So, I switched to King Green and the same Service cost me $65 every two months. I will never use Arbor-Nomics again after being raped on their pricing read more

Not happy with service. Yard is looking worse and worse by the week. Started service with them beginning of year. Yard was in great shape last summer. Was hoping they would apply appropriate pre emergent to stop weeds from sprouting but whole yard is being taken over from weeds. Going to need a lot of work to get back on track. Reached out to get help, was told a manager would be out in a week to look over, they send a technician for typical monthly service, and cancel the visit from the manager. Called back to see when manager is coming and that's when I find out they canceled. Once again, looking worse by the week. Obviously, their plan is not working. Going to cancel unless I see drastic improvements regarding communication and service. Paid a lot money to have to pull my own weeds... Hoping a manager finally makes it and gets this corrected otherwise I'll be switching. read more

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DO NOT USE THIS COMPANY: we contracted them based on their guarantees and assurances that they would also re-treat if the service didn't make a difference (as long as you let them know within a couple weeks I believe). We had two instances where they didn't show up for the appointment because they didn't have the gate code (which the office had and they never tried to call me for). And then 3 or 4 other times where I'd get a call that they were coming but they never showed up (we have cameras at our home so I could verify). I also called twice for re-treatments that they didn't show up to, but every time I reached out they'd tell me my appointment was the following week. I escalated up to a manager and he guaranteed me two appointments and gave me the dates, but they once again didn't show up. When I called the office, they once again told me I was scheduled for the following week. This company doesn't show up for their committed treatment days and continues to punt out your appointments with no notification. My weeds have grown worse as a result. We contacted a new service and after one treatment, the weeds browned. I also submitted a cancellation request that they did not respond to and I had to call their office two days later to make sure it was completed. read more

I am extremely disappointed with the way Arbor-Nomics has handled an unauthorized charge to my account. Arbor-Nomics treated my lawn without my approval or authorization. To make matters worse, I was charged twice for the same unauthorized treatment, for a total of $224. I contacted the company and requested a refund. I was told that it could take up to 12 weeks to receive my money back. Because I needed the money returned to my credit card, I later sent an email asking for an update and explaining that I really needed the refund processed as soon as possible. I never received a response to my email. Six weeks later, I called again to check on the status of my refund, only to be told that there was still no update. I find this completely unacceptable. I was charged for a service I never authorized, charged twice for it, and then expected to wait up to 12 weeks for my money to be returned. On top of that, my email was ignored and there has been no meaningful update regarding the refund. A company should not charge a customer for services they did not request, much less charge them twice, and then make the customer wait months to get their money back. I hope Arbor-Nomics will address this situation and process my $224 refund immediately. read more

Absolutely terrible - any issue or question you made need assistance with will not be answered. It is impossible to talk to a manager on the phone. It takes multiple calls just to get put on a list to be reached out to - no one calls back. I've now had this on multiple occasions - we're done. Often the services they invoice you for are no the actual services they perform. Do not expect anything more than for them to spray some fertilizer on your yard from a truck, we one can easily do themselves. I do not recommend this company at all. read more

A yelp user reached out to me via this app regarding their most recent experience with this terrible company! Such a shame to see how this lawn destroyer continues to do bad business and cost the consumer thousands! I felt so bad for them after reading about her experience. The stories are similar, and they continue to kill lawns! The owner's responses says it all and this is why anyone considering using this unprofessional no service should run! They ruined my new lawn too! Turned into a weed festival and the pictures posted here don't lie, regardless of what the owner responses are. Buyer beware! read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - After 4 Treatments Killed All The Grass Nothing But Weeds Left! - Pest Control Near Me - Norcross, Georgia

They do not know the chemicals or the amounts used. I am not sure if they feel more is better or just not educated properly, but they killed parts of my lawn by using too much fertilizer. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Over fertilized by Arbor-nomics. The entire lawn was as lush and green as the top part of the photo, before treatment. - Pest Control Near Me - Norcross, Georgia

Quoted $45 a month and was charged $75 a month for three months. Have called three times and management refuses to call back. DON"T USE THEM!!! They give false quotes and you can't reach anyone to get money back when they overcharge. read more

Awful customer service. Was very pushy with the quote but then dropped the ball when time to do services. Contacted them 3 times since May to find out what is going on with service and didn't receive not 1 return phone call. Out the blue got a text they are coming for service with a totally different company name on it but for Arbor Nomics. 3 months later and still no contact when requested to talk to a manager. Phone lines suck too because customer service try to have an attitude. Not my fault you work for a shitty company and you transferred me somewhere talking about enter your pin. Worst company ever. Yall customer service sucks!! read more

They no longer come out and treat our lawn and shrubs. We ate paid through the end of 2026. They keep lying and saying that they will come but do not. read more

Would give zero if I could. Terminated service recently after 19 years, when the company doubled its fees without notice AND stopped calling for approval before service so we can minimize chemical contact for our pets/children. They have come out no less than 5 times since we fired them, claiming they did not know. Enough. Find another provider. read more

After Arbor-Nomics refused to replace what they ruined , we are taking them to small claims court. I have heard from several people who have had or are having problems with them. My attorney being one of them ! What could improve ...... 1-the way they treat their clients after 6 years of service. 2- the way they do business , not taking responsibility for damages done. I have seen a few other bad reviews from others and I have posted pictures of the damage they did to our new sod Completely ruined !!! read more

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Awful. We used them for several months and canceled due to complete lack of service. Two months later they randomly showed up, unannounced and without our knowledge, and treated our yard (months after we had canceled (in writing and over the phone)). We were charged $150 for the service that should not have been performed, and it has been a huge battle to get a refund. We have called and emailed several times over the last few months and each time we are told we will be refunded but we have not received a refund. We are going through our bank now since this company is a complete scam. read more

TERRIBLE CUSTOMER SERVICE AND IMPOSSIBLE TO RESOLVE A PROBLEM, DO NOT START BUSINESS WITH THIS COMPANY. It's been almost a month since I paid the annual service . I have called more than five times and it's been impossible to schedule my first visit. Customer service just avoided to resolve the issue and tell you they're going to contact you in the next 24 hours. At this point I want my money back, but of course you have to call and see how you can resolve your problem. I do not recommend you start business with this company since communication with them is absolutely terrible. read more

The absolute worst lawn service company I have ever used. Avoid at all costs. My front yard is covered in weeds. And come to find out they haven't been doing my backyard at all. Which is also covered in weeds and dying. The driver this morning hung his head out the window as he was pulling away from my property. "Do you have back yard service?" He literally just yelled at while I'm standing by my back gate and he kept on going. Shocking on so many levels. How do you pull up to our property and not know what kind of you are there to provide. How do you not knock on the door if you aren't sure? And when I called to cancel the service, they weren't trying to make amends. As soon as I told them what happened they were like, ok. I guess they don't need the business. read more

after years of doing my service for my lawn... I had some type of fungus or infection - I asked the technician to take care of it he told me to call in and complain because he was wrapping up for the day. I called...3, weeks ago they said they were coming, two weeks ago, they said they were coming. Today...we'd like to sell you an additional service... read more

If I could give zero stars I would. This company does not deserve any stars. I can't stress this enough, stay away from Arbornomics. We have been a customer for almost 10 years and since they sold the company to a bunch of crooks it's horrible. We paid up front got the year in November 2025. they did not do the first 2 services or the aeriation We paid for. Can't get anyone to call us back and they have stolen our money. What a joke! This company is now a rip off, they will take your money and not service your lawn. read more

Customer service is horrible no one answers the phone. I get a text saying someone is coming out on Saturday then I get a message my yard was treated and it wasn't then on Monday I get a text saying due to unforeseen circumstances no one is coming out. Two months in a row I've gotten the same text. I'm done with this company! Do not sign up for service you'll regret it!! read more

I have been extremely disappointed with the finance department and the management team. When you sign up for a treatment for a fungus, you sign up for yearly maintenance (that I didn't know about). I texted the technician not to come, they came anyway. Your customer service agents have promised me a refund since April and I can't get through to anyone to understand why my refund has not come to my account. The agents that answer the phone have been lovely, but no manager or finance team member has cared to call me back even though the agents are sending you emails to do so. This is not how you run a business. read more

They wanted to charge me for service that I did not fully receive.let me walk that back. He did the front and claimed to have done the back . Only the gate was locked. He asked to have that service removed, I was met with a flat " I can't". In addition, in a few areas they over treated causing a few brown spots. read more

I would give zero stars if I could. We had a big, beautiful front yard and hired Arbor-Nomics to keep our grass green and healthy. What a terrible mistake. They clearly don't know what they are doing. Just look at the before-and-after pictures - it's a complete nightmare. No resolution so far. I'll post an update if that changes. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Our grass after we started using Arbor-Nomics services to keep it clean and healthy. - Pest Control Near Me - Norcross, Georgia

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I was with Arbor Nomics for almost 20 years. This company has really gone downhill. Customer service is terrible, and they say they treat the lawn and don't. I showed them grace for 2 years bc I pride myself on being a loyal customer to a company I've been with for so long. I just couldn't stay with them any longer. read more

HORRIBLE COMPANY. No one ever answers the phone. I initially signed up but cancelled with the sales rep the same day. They keep sending me texts that they are coming to service my lawn - EVERY DAY! read more

Absolutely horrible service. Started off great, I thought. Then on the day of treatment, no show. Well, let me go further. Someone came, dropped their sign by my mailbox and left. They sent me an email to review their service. I was like, umm, ya didn't do anything! SMH. And charged me. I still haven't seen a refund. BEWARE read more

No one answers call or emails. My neighbor and I are both customers and I've sent multiple emails with pictures about a problem. I called their VP Frankie and nothing. No one wants to come out to check it out or respond. This company is a sinking ship and I'm actively shopping an alternative. read more

We were loyal customers for over 30 years. In the last several years since Dick Bare retired, the service has gone downhill, quality control is non existent and prices have risen every year. Seems the new management is living off their past reputation and has the worst customer service we have ever experienced. They failed to treat our backyard with weed control as the technician was too lazy to make the trip back there and they failed to detect an insect problem that destroyed over one third of our front yard. They would not share in the cost of the sod replacement and were very curt, condescending and rude in the discussion of the issue. We have since gone to another lawn care firm and are very satisfied as well as paying less. The lawn has never looked better. Please avoid Arbor-Nomics at all cost unless you enjoy paying a premium price for horrible service. read more

Poor communication, poor services....We asked for weeds treatment and payed the extra cost for that. We have a monthly plan and our Lawn is now completely damaged with brown patches. Today we received this message"Just as a heads up, your area has had a growing infestation of army worms over the past few weeks. With army worms, it is imperative that you receive treatment immediately because they will destroy an entire lawn overnight. I will have the chemicals with me tomorrow that act as a preventative measure or eliminate them if they are already present. If you are interested, please let me know and I will send you a price based off of your square footage." Really, "since past few weeks"? And you just tell us today! The last services was few weeks ago and we paid more for another treatment? Very disappointed and will probably not continue with this company read more

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Never been happier with our yard! We had a new yard put in, and of course the weeds showed up! Arbornomics took care of all of them! They are very thorough! read more

Well, if you want the grass killed with Roundup so the weeds will have more room to spread, these are your guys. I have over seeded and turned up the soil and pulled mountains of weeds on my own. And this is the best it gets with these guys. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Three years later . . . .i have over-seeded and hand pulled mountains of weeds. They sprayed Roundup everywhere and killed the grass. - Pest Control Near Me - Norcross, Georgia

We started using Arbor-Nomics in May because the zoysia that we planted last fall was struggling. The weeds were thriving, but the grass was not. Even after the first treatment, we saw improvement. Now three months later, our lawn is healthy and thick. We are very pleased with the results. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Before - Zoysia in May - lots of weeds and grass was struggling. - Pest Control Near Me - Norcross, Georgia

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Have had nothing but scheudling & communcation issues with this company ever since I started using them about a month ago. The technician also didn't do as thorough of a job applying treatment as I'd have expected (I have cameras and could see the technician working at my home), but he did manage to spray & kill the only flowers in my yard! I talked to their VP, David, who assured me that they would do better. I'm willing to give them to opportunity to do so, and will update the review accordingly. read more

Arbor-Nomics Turf, Inc. Lawn Care Services & Grass Treatment - Pest Control Near Me - Norcross, Georgia