First of all, none of the 'official' Fisher & Paykel places would work on our machine unless we…read morebought it from them, crazy! Garrett had no problem ordering the special part it needed. His web/social presence is very good, which makes it easy to work with him (text etc.) We made an appointment, he was right on time and fixed out DishDrawer! Big job too, since it meant taking it out of the cabinet. Great guy to work with, highly recommended (with our thanks).

We just moved into a new-to-us house and, unfortunately, discovered some issues with our…read moredishwasher, washer/dryer and double oven. It's so annoying and stressful to realize that all is not what it seems, just because the home inspector signed off on it. But Garrett was so helpful! He seems to be able to fix just about anything, and, if he can't, he knows his limits and will tell you the truth. Highly recommend!

I purchased a clothes dryer from Monadnock Appliance, a local retailer. It didn't work. The steam…read morefunction seemed to be faulty and leaking water all over the floor. We called the retailer back and they sent out a service person to fix it. It still leaked. We were told to call Whirlpool and the woman was rude to my wife on the phone, claiming we were using the dryer improperly...? After 3 attempts to fix it and 5 weeks gone by, I requested a refund and to return the dryer. I was told by the owner, Dan Bullock, on March 16th that he couldn't just take the dryer back and he had to follow procedures set forth by the manufacturer. I reiterated that I just wanted to return the dryer and get a different one. He said he would get back to me. On March 23rd, a part arrived at my house and I called them back to ask what it was for. Dan said it would fix the dryer and sent a service person out for a 4th time. It still leaked! I called Dan back on March 25th and demanded a full refund. I said that we have been inconvenienced enough and we just want to return the merchandise. He said that they have "gone above and beyond" in trying to help us and he has to "protect his own interest" in the situation." I told him the next request was going to be from my lawyer and he said if I was going to seek legal counsel that he would "handle things differently." Since he refused to take it back, I brought it over to them myself. He said "that's not my property" and "you can't leave that here!" The next day I got served a do not trespass order from the Rindge police. WOW! This is how they treat a loyal customer of 10 years...

Good experience top to bottom. We've bought three appliances from Monadnock Appliance over the…read moreyears, and they've been a pleasure to work with. We'd gotten a range from them several years ago - before the current owners, then a dishwasher, and most recently a clotheswasher/dryer. We've had them in for maintenance twice. Talking to them on the phone as we decide just what we want has been a pleasure, and they share answers to questions I wouldn't have thought to ask. When they've delivered and installed stuff, the guys who do the work are always happy to talk about what they're doing and to give us information that'll help us get the most out of the stuff. And most recently when we had a repair tech (Scott) out to service our washer/dryer, he was very pleasant and competent and I learned a ton more about our unit. We're going to shift over to an electric range from propane before long, and I think we're going to get a new refrigerator when we can, and I plan to get them both from Monadnock Appliance based on our experiences with them. They've earned the business. I first heard about them through a recommendation from folks at my Quaker meeting, and I gave them a try, and I'm glad I've found them. (My first experience with them was buying a minifridge for the meeting house, and that was also a very smooth, pleasant experience.)

Tim was very responsive and followed through to make sure everything was up and running. We had a…read morecomplicated and annoying repair, so many thanks!

I got an immediate response. And he is pretty self assured he can get this done. I love the fact…read morethat he is was so prompt.

Took $100 fee just for looking at it and he never stated what is wrong with it. He said he would…read moreget back to me and he never did he just took my money and never got back to me.

Ashburnham came out to replace the display on our dishwasher after it stopped working entirely…read more They were extremely response and even texted updates about the part delivery and when they'd be out. The team was super patient when we had some issues with our bank payment which took about a week to work out. They worked with us and were super understanding. I highly recommend you call them the next time you're in a bind! Professional and pleasant to work with.

I cannot begin to say enough about Anthony, the owner. I had a broken Samsung dryer (out of…read morewarranty, of course), and he offered to come out on New Year's Day. For no extra charge. I said it wasn't an emergency so he offered to come the day after. But we all know how stressful it is to have a broken appliance, and he honestly managed to calm me down and put me in good spirits again with his friendly manner. I had confidence and trust in him before he even got here. But still... you never know what can happen, right? He called, as he said, before getting here, and his prices were totally upfront (and on his website). He was just delightful to have here, and I found everything about his service to be beyond professional, and WAY more than reasonably priced. He wouldn't have even charged extra for coming on a holiday! My dryer, through no fault of his, was beyond repair, and he was entirely up front about that. There was not one moment where he tried to woo me into paying for a new motherboard or such nonsense. Truly, Anthony is one of the few genuine, wonderful, warm souls out there. I adored him and his service right from the get go. While I hope I don't have to call him again for a repair (!), he is the only person I would call from now on. There are simply not enough nice things to say about Appliance Madness.

Our oven was making a terrible noise. We were hoping we didn't need to get a new one since ours was…read moreonly 6 years old. We were able to have it fixed at a reasonable price. I highly recommend!!

When you call and leave 3 messages requesting service and dont get a call back. Not a good way to…read morerun a business

Great service. Arrived when he said he would. Took more time to remove the 20 or so screws from our…read moregas range. Turned out to be a simple repair. Charged me for the service call and 15 minutes of time. Great guy.

We had a problem with our refrigerator's water dispenser. It would not stop running and until we…read moreshut off the water it was flooding our kitchen. We called GE and they were useless but gave us a few local places to call for service. None of them could help us for weeks or wanted an obscene amount of money just to walk in. After some research we reached out 603 Appliance Service and we were absolutely thrilled with their professionalism. They came right out, diagnosed the problem, and gave us an extremely reasonable quote. When the part came in they came back and fixed the fridge. The cherry on top was the guy took the time to clean up under the fridge! If we ever need another repair they will be our first call!

Tom came as quickly as he could given this heatwave. Ours was just the dryer heating element died…read more He was wonderful and thorough! The vent which was long, had not been cleaned for years and FULL OF dogs fur!! Full. He had to return a few days later to deep clean the duct all the way! Now the dryer works like a dream. I would highly recommend Brennan and MacKay appliance services

Just needed a silly little part for my dryer, they had it ata better price than online and I could…read moredrive there and pick it up. Wonderful customer service & selection!