My name is Howard Vanover, i was able to bring my car in, and have everything i needed done to my…read moretransmission done with swiftness and cost effectiveness. Stuart and his employees were super professional. honestly the only people i would want to work on any of my vehicles and my family's vehicles. Thank you Stuart.

We have brought several vehicles to Stuart and have always been blown away with the attention to…read moredetail, fair pricing and great communication throughout the process. They have fixed things that nobody else could seem to figure out. There is a reason this business has been around for so long; they are great at what they do! If you want a team that is knowledgeable, kind and reliable, this is where you need to go.

I visited this location for an oil change because they came highly recommended to me from a friend…read moreand I was not disappointed. The service was friendly, knowledgeable, and as a woman, I appreciated that I was not condescended to. I thought I'd be paying more not going to a national chain like pepboys, but the prices were great PLUS I got a good discount for being a rideshare driver. I paid less getting my oil change AND buying new windshield wipers than I normally do at other oil change places in the area for just the oil change.. This is my new go to spot for sure!

The first time I visited was Oct 30, 2023, and the service was great. So, I decided to go again for…read moremy next oil change. I went May 7, 2024. The mechanic told me that my car (2013 Honda CR-V) required Synthetic oil. I looked at him since that did not sound right. He told me that he was not lying to me, so I took his word. I asked him if I could use the discount coupon that the company sent me, and he said, "yes". When the service was finished, and I got my receipt, I noticed that the discount was not added and asked him about it. He said he forgot to tell the other worker and sorry. Did not say he could correct it or not. I looked at my vehicle manual and the last receipt (Invoice # 00635-2119) and noticed that my vehicle did not require synthetic oil as he had told me. My other receipt showed that MAX OF (premium oil) had been used. I believe this individual saw that I was elderly and decided to take advantage of me. He lied and he was not honest with me. I sent a message to the company on their web site and they never responded. I can only assume that their business practice is to up sale regardless of vehicle requirements

I took my car there 3 weeks ago just for it to break down again. I took it back to the shop…read moreSaturday and get it back again just for it to break down again. And now I found big deep scratches o. My car around the door area. Never again I will bring my car back there ..

I have used this location since 2017 and Kevin is very friendly, reassuring, and honest about what…read morehe can or cannot to regarding pricing or availability of service. I appreciate honesty; this center provides honesty and a clear explanation of what needs to be done for my car's performance. They ALWAYS say, "If you have a problem or questions about your service, bring it back and we will check it out." That means a lot rather than acting like some service centers and declaing it must has been something that happened after you left with your car. Keep up the good work Kevin and team - we are depending on you.

We went to the new store on Sorento Rd and Blue Angel Pkwy…read more It was at least a 10 minute wait to get in and once we were in the bay it was a good 15 minutes until they got started. Looking around we realized there were 2 brand new people who could do nothing without the approval of the one person who had experience so, there were 3 bays and not much getting done in any of them. Once they got started it was another 20 minutes before we were brought a bill - for over twice the agreed upon price. Of course we complained and had to wait another 10 minutes for the "manager" to void the transaction and charge us the proper amount. so, close to an hour later we left without any other fluids, filters or even tire pressure being checked. We will never go back.

Free bottle water Fast & friendly…read moreShowed me my cabin filters so I could see how dirty they were and needed changing Knowledgeable , great teamwork!!

They installed a new timing chain and water pump but didn't even check the thermostat. They…read morecouldn't fix the blower motor and blamed it on my vehicle, it is on my receipt. My battery was left loose and moving as I drove home and a huge stain of some sort of fluid on the engine fan shroud cover. All this after they kept my Jeep for a full week and I paid almost $1,200 for it. Less than 90 days later I saw the first leak ever, so I went back to find out what was wrong and it was the thermostat. They wanted almost $300 or more to replace it, when it would've only been an extra $50 - $100 if one of the 3 ASE Certified Mechanics had thought about it, or was it a way to be sure I would bring it back and pay more money? I do not recommend taking any chances with this repair shop. They used to be all about the Customers but now it is all about the billing.

Yes, have you strong automotive for over two years now since coming back to Pensacola. I…read morerecommended them to numerous people, all of which have been satisfied with their service. I've gone back to them for numerous issues with my two vehicles, and they consistently do a good job repairing always, explaining the bill and the services provided. Chris and Brendan are really nice guys and honest to deal with.

I came in for an oil change, and radiator flush. Spoke with Daniel the manager who explained…read moreeverything being done and why. Also spoke with Kay and Smurf who worked on my vehicle as well. Everyone at this location is friendly, courteous and professional. I highly recommend this location for great service!

Not going to the Nine Mile location again. Pulled up at 10:39am and ended up leaving at 11:05am. No…read moreone checked me in, spoke to me, nothing. They were working on the same truck the entire time. I don't mind waiting but someone should at least talk to me and let me know what is going on. I left and went to the Michigan location and only waited maybe 2 minutes and the guy came to my window to check me in!

By far the worst car wash ever. Against my better judgement since Ive used this car wash once…read morebefore with horrible results. Thought I'd give them a go maybe things changed.....nope! Interior carpet supposedly vacuumed still dirty as if the vacs were broken. Truck came out with soap still on the vehicle as if the rinse didn't exist. Location is dirty and staff sub-par to say the least. Don't waste your time or your hard earned money at this car wash. There's better in the same location at a better price.

I have always had great service at this car wash spot. And today continued to be just as amazing…read more I watched Ivan clean and service my car by himself. He took his time and made sure everything on my truck was cleaned from top to bottom. At first, I was feeling bad that he was cleaning my big truck by himself seeing two other people work on a bunch of little cars together. But then I realize that he was taking his time to really clean and make sure my car was taken care of and my truck only needed him. God does everything for a reason. Thank you, Ivan. The price is always right as well for the level of care for myself

David was extremely friendly. He sat aside a current job to pickup our vehicle and look at it…read more He offered excellent customer service and gave us honest answers. We asked our questions and he answered them exact and didn't hesitate to be honest. I appreciate the honesty and integrity that was used in our needs there.

This is the second time we took our vehicle there. Both times he has been fast and friendly. He…read moreworks with you for times and the pricing is amazing compared to other repair shops. He doesn't sell you bull crap repairs either. Straight to what the exact problem is and that's it. We will definitely be coming back for future repairs.