I had an issue with my 2008 Solara which was repaired in good time. When I didn't have an extra…read moredriver, Victor followed me back home so I easily got my car back. I've been an Express Oil Customer here in Pensacola and when I lived in Homewood AL and have always had good service.

I have been going to this service for 11 years, great service and friendly and like everything else…read moreprices go up.

Got back to me right when I called. And was the only mechanic in the area who was willing to work…read moreon my exhaust manifold. It took a bit longer than expected due to a seized bolt, but he did not give up until it was fixed. Gave great advice for future repairs and is very knowledgeable. Will definitely go back.

My mechanic that I have used for many years passed away and I have been looking for a honest…read moremechanic. My sister in law recommended John and I called him and he was so helpful and went out of his way to help me. Truly honest! I'm glad to know you John

My name is Howard Vanover, i was able to bring my car in, and have everything i needed done to my…read moretransmission done with swiftness and cost effectiveness. Stuart and his employees were super professional. honestly the only people i would want to work on any of my vehicles and my family's vehicles. Thank you Stuart.

We have brought several vehicles to Stuart and have always been blown away with the attention to…read moredetail, fair pricing and great communication throughout the process. They have fixed things that nobody else could seem to figure out. There is a reason this business has been around for so long; they are great at what they do! If you want a team that is knowledgeable, kind and reliable, this is where you need to go.

Charged separately for an oil filter. On an oil change…read more.. Also refused to use conventional oil on an old truck. "Company policy" allegedly to use synthetic only. They also have a $5.99 "shop charge". $112 for a simple oil change on a small four cylinder truck. With a $15 off coupon. Very dishonest.

We went to the new store on Sorento Rd and Blue Angel Pkwy…read more It was at least a 10 minute wait to get in and once we were in the bay it was a good 15 minutes until they got started. Looking around we realized there were 2 brand new people who could do nothing without the approval of the one person who had experience so, there were 3 bays and not much getting done in any of them. Once they got started it was another 20 minutes before we were brought a bill - for over twice the agreed upon price. Of course we complained and had to wait another 10 minutes for the "manager" to void the transaction and charge us the proper amount. so, close to an hour later we left without any other fluids, filters or even tire pressure being checked. We will never go back.

Replaced the guys we've been going to for years with dei hires. Added extra unnecessary charges…read morethat were eventually removed when I called them out. We will drive further and pay more happily to avoid Walmart all together now. Corporate greed at its finest ya'll!

They did a decent job, but could tell they didn't want to be there; they didn't shut the hood all…read morethe way and left the previous oil stick on the windshield.

needed a ball joint replaced and front end alignment. Staff were very helpful, friendly, courteous…read moreand knowledgeable. would highly recommend this location for any service you need.

Horrible customer service. Walk in appt, quoted about 45 min wait. Told I couldn't leave, even if I…read morewas back before my time. Fine whatever. But then the 45 minutes turned into waiting over two hours just for a diagnostic for them to tell me I needed to break pads - what I told them when I came in. Tommy Barnes, specifically, was so rude. Will not be getting my brakes done there because of him.

I usually always go here for an oil change. Cause of time and location I went to a 5min oil change…read more That place was way more costly and when I left I noticed a dripping in my driveway. Thought it was just the dripage from the service not wiped. A month later still a minor drip. Brought it here and told the guys what the issues were filter and bolt were tight. But express found the transmission bolt was loosened and it had been dripping from there. Fluids were all fill they fixed we up and sent me on my way feee of charge... I won't change my oil anywhere else.. these guys do an amazing job and care!!!

These guys are always so helpful! I've been coming here for years and they've always been quick…read morewith their service. Anytime I've had more severe issues they've always made sure I know what to expect before-hand and explain every charge I receive. I couldn't recommend them more!

Dropped my car off at opening to have my car looked at. The place is clean and everyone is well…read morepresented. Get a call back stating hydraulic pump and ABS module are ruined and need replaced. Quoted just over 2.6k with my extended warranty overing 1.6k leaving me with 1,006 out of pocket expenses. Fast forward many phone calls, NHSTA searches, and getting a second opinion at the dealership in Milton. Car fixed at dealership with everything covered under extended warranty leaving me with a minimal $100 out of pocket expenses, saving me $906 that would have been spent if I would have had my car fixed here. The customer service here and atmosphere are wonderful. I would even bring my car back for a routine oil change. I just can't give 5 stars due to the price.

Great service, good people, good pricing & most importantly, quality work. Chris, Hannah & the team…read moreare our go-to for our automotive needs. Conveniently located on Lillian Hwy.

I took my car there 3 weeks ago just for it to break down again. I took it back to the shop…read moreSaturday and get it back again just for it to break down again. And now I found big deep scratches o. My car around the door area. Never again I will bring my car back there ..

I have used this location since 2017 and Kevin is very friendly, reassuring, and honest about what…read morehe can or cannot to regarding pricing or availability of service. I appreciate honesty; this center provides honesty and a clear explanation of what needs to be done for my car's performance. They ALWAYS say, "If you have a problem or questions about your service, bring it back and we will check it out." That means a lot rather than acting like some service centers and declaing it must has been something that happened after you left with your car. Keep up the good work Kevin and team - we are depending on you.

This location is a liability nightmare. I brought my car to…read moreTake 5 for a basic oil change and left with a destroyed engine due to their negligence. After charging nearly $400 for unnecessary add‑ons, the low oil pressure light came on within minutes. They performed a second oil change, and the car failed again--this time in traffic on a busy highway where people are getting off of work and trying to get home. My vehicle sensor started I had no oil pressure, knocking loudly, and refusing to shift. Ford's diagnostic confirmed the cause: no oil in the engine block, metal contamination, and a fully locked engine. In other words, Take 5 failed to perform the most fundamental part of their job. Instead of taking responsibility, the store pushed me into a claims process and third‑party assessment while I'm left without a vehicle, transportation, or the ability to work. This was not an "honest mistake." This was gross incompetence that resulted in thousands of dollars in damage and a complete loss of livelihood. I strongly advise avoiding this location if you value your safety, your vehicle, or your legal rights.

I'm a Big Big fan of Take 5 Oil Change and Valvoline, hopping between the two of them whichever…read morecity I end up in that I need an oil change. This was the only Take 5 Oil Change listed in town and it showed. By the time we had been helped there were 5 additional guests behind us waiting their turn. Overall, the service was wonderful. Both men working were kind and proficient in their job roles. Take 5 Pil Change offers military or first responder discount which I had never realized before. I will return in the future.