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    Able Appliance

    1.0 (1 review)
    Closed 1:00 pm - 6:00 PM
    Updated 3 months ago

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    8 months ago

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    Ron O.

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    Purchase Appliances

    Purchase Appliances

    (5 reviews)

    We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

    Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

    Mid America Service - Humble beginnings - 1983

    Mid America Service

    (7 reviews)

    Worse appliance repair shop in area…read more The service technicians are useless and liars. Their customer service is poor. Forget trying to get anything fixed as they will not show up for appointments. You will take off work to sit home and wait for norhing. Your appliances will not get serviced, but they sure will report to the manufacturer that they serviced your appliance, or they will lie to the manufacturer and say you made up the problems you are having with your appliances. If they do happen to show up, they will leave within 5 minutes and lie on the service report they file with the manufacturer claiming they completed all kinds of services. They lied to Whirlpool on two separate occasions when it came to servicing our appliances that are still under the manufacturer warranty. RENEE is the worse person to deal with as she is hateful, condescending, and a flat out liar. She obviously fits in with the rest of their lying employees. Take it from us... stay away from Mid-America. They are the absolute worse appliance service company.

    I have a refrigerator that has given us several issues and we have the extended warranty. We always…read moreuse Mid America and we have not had any issues with them. The manager called me on a Thursday and I asked her to call my husband because he is the one that handles this. She never called. He called her and was told that they were too busy and suggested we go to another repair company. I called to her thinking maybe she does not realize that we already had an appointment but she was calling to reschedule with us but she never followed up with my husband. She told me they have done what they could and the next available appointment was not for another 2 weeks. She again said that she needs us to go to another repair company as they will not be servicing us any longer. I told her I will let the warranty company know and that she was being very unprofessional and she thanked me and hung up!

    Able Appliance - appliances - Updated May 2026

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