Very good love the place lots of cool stuff. It was getting close to closing time and the people…read morethere weren't being very cordial you could tell they wanted to leave especially One said she has somebody who doesn't like to wait at home for her. I'm like what the heck? I'll try and remember not to show up before closing time. :0

Once again, I had the best experience at this unique store. It's a great…read moreplace to find gifts, home furnishings and even something to wear. Everything is unique and never the same. The staff is very friendly and helpful. It is just a feel good experience to step through the door. I will make it a regular stop in Traverse City.

Great family run business with large selection of furniture. Found the bed frame we were looking…read morefor and able to have it delivered quickly.

Golden Fowler has earned its 5-star rating with me! This is the only place we go for home…read morefurnishings. 5-stars for service, 5-stars for quality and most importantly 5-stars for working with my space to meet my needs. Mike is the best!

I was drawn into the parking lot by an item I saw while driving past. It was 4:55 PM. I parked…read moreand entered. The owner (I found out) barely turned her head to yell "I am closing. You need to come back tomorrow". The customer she was checking out repeated the statement even louder when I didn't immediately leave. The open sign was still posted. I was stunned. I was turning to leave but the owner took another opportunity to say she was closing. I was back in my car at 4:57 pm. It is safe to say - I will not return to this store. I am a local resident - I will be happy to take my money to any business but this one.

I spend summers here in Traverse City and love to support local businesses. Every year for the past…read more3 years, I have stopped in here but never really found anything I liked. What I do always find is overpriced items marked "FIRM" which makes me feel like a thief for even considering making an offer and a salesperson who can barely look at you let alone smile. Today was my last time stopping in. I'll drive a mile down the road to The Red Dresser on South Airport Road which is filled with amazing finds and always friendly faces.

Rude workers with awful attitudes. My husband and I found a beautiful piece that we loved but…read moredecided to pass on it because of the awful customer service experience

Amazing selection of beautiful salvaged pieces. Extremely friendly and helpful folks on hand to…read morehelp you find the perfect piece!

Not a great selection for the style I like and quality was not up to what I was looking for in a…read morebedroom set.

Don't use Value city. Their customer service is rude and laughable they don't care about the…read morecustomer after the sale we were treated so badly we called customer corporate service to file a complaint then treated even worse

Not honest, first time ordering. We ordered a vanity and a sink. The vanity came with an unfinished…read morefront focal leg and the sink came a totally different color looking like sidewalk concrete with spray paint on it. The sink came with cracks and already chipping amd crumbling as well as a material much too porous for a bathroom. Would never order anything from their company. We contacted them and they sent a repair kit for us to fix what they didn't finish and said that the sink only states it's stone regardless of the pictures and description. I would avoid at all cost. 2 things ordered neither satisfactory and pricey especially for quality that you end up with.

First, my dresser order was about a month late in production. The order included this statement "We…read moreutilize a fantastic blanket wrap transportation company. They will deliver your order and carry it to the first dry area. This area could be an overhang on a deck, a carport, or a garage. If none of those are available, then the driver will take it through the first door of the house." Customer service "forgot" to notify me when the dresser was to be picked up by the shipper, then informed me there would be a further delay because they're now using a different freight company, JB Hunt. Several days later they informed me that JB Hunt can't deliver closer than 300 miles from my address, so they were going back to FedEx freight for my shipment. I then asked them to confirm the closest door threshold delivery. Here is their reply "Your order has been shipped via common carrier as specified on your purchase agreement. This is a standard, curb-side delivery with a liftgate. The disposal of the wooden crate is the customer's responsibility. Please take the time to thoroughly inspect your item for damage before disposing of the crate as it would have to be shipped back in the same crate." I'm 68 years old and live alone. In no way would I have ordered this dresser if I had known I would have to uncrate it, then transport thirty yards to my front door. Further, changing a blanket wrapped threshold delivery to dropping a crate off at the curb is a huge violation of our written contract. When I objected, they refused to either hire a company to fulfill our contract by uncrating and transporting the dresser to my front door, nor compensate me for the movers I would need to hire to accomplish this. Their final action, without apology or explanation was to cancel the order. DO NOT do business with these people. As I have proven, they're liars, have no clue about customer service and are most certainly not to be trusted.

I can't say enough positive things about the bedroom company. My husband and I were in the market…read morefor a new mattress, and shopped around to multiple mattress stores. The owner and staff at the bedroom company were the most knowledgable and helpful people we encountered, and even remembered who we were when we came back several months after our first visit to the store. We had a difficult time deciding on a mattress, and after about two weeks we decided we wanted to go with a softer tempur-pedic model (we got the cloud luxe- it is SO comfortable!). We went back to the store and the owner was happy to help us find another mattress, and even delivered it that night and picked up the old one at no charge. He also gave us a great deal on accessories. We will always choose the bedroom company when purchasing mattresses in the future.

This is a wonderful place to purchase a new bed, or new beds! My husband and I just recently moved…read moreback and head the pleasure of working with Jash to select a new mattress. I am pretty picky about the type of material used when making a mattress and wanted something organic with a low amount of chemicals. The Bedroom company had just what we wanted. The mattress was delivered the same day, with a 30 day guarantee. We decided at the end of the day we needed a firmer mattress, and thankfully Jash and Randy and team allowed us to return the mattress (within the 30 days) and we are so thrilled. Such great people to work with! Highly recommend this location.

THE BEST CUSTOMER SERVICE--you won't get this at a chain or furniture store!…read more We thoroughly looked at the website and watched all videos before going to see Jim for our new mattress. Jim was kind, knowledgeable and very patient as we tried out a whole slew of different models and comfort levels. We narrowed it down to three and Jim asked us many questions about what we felt in order to choose the best one for us. It's time consuming--but if you want the right mattress for you and are committed to spending ore than 19 minutes laying on them before being pressured to buy, then Jim The Mattress Guy's Affordable Mattress is for you. We saved over $2000 by giving our business to Jim. No employees, just Jim. No high lever head or fancy store, just an end store in a tiny strip mall on S. Airport. Make an appointment--you'll be glad you went here, trust us!

I found Jim on the web and saw hundreds of 5 star reviews so I placed a call on a Sunday ... and…read moreJim answered the call. On a Sunday! He took time to explain the options and buying process. We followed up a few weeks later with Kathy in the store. The whole process could not have been smoother. Jim recommended the "Cadillac " model and it is perfect. Our new home needs 3 beds but we just bought one for now but will follow up with 2 more Cadillac's when we move back up north this Spring. Great job Jim and Kathy. We will be calling you soon for 2 more. PS- the delivery team could not have been more pleasant. They did a great job of setting us up. Thanks.

Great merchandise. Always find something unique and special for my house! All different price…read morepoints. Worth the visit. And always fun to hang with the owners two Golden Retriever's.

I go here every few months because the furniture is really nice quality, and the inventory turns…read moreover regularly. They're very picky about what they accept, and prices follow suit, which is fine because it's usually good stuff. The items are put together very nicely, although the store is pretty dark. Service, however, is terrible. Most often I'm completely ignored while the staff talk amongst themselves. (The friendly dogs will greet you, at least!) Pretty often, they are closed during their posted open hours.