Once they get you to buy the product, they have very poor customer service. Very difficult to get…read moreanyone on the phone. The workers are careless and not mindful that people are spending thousands on their products so we expect to be valued and treated with good customer service. We had an issue with the carburetor three weeks into having a brand new 2025 John Deere zero turn mower. When we first called about it, it took several calls and emails just to get an employee to talk to us.. When we finally got ahold of someone they treated us like we had no idea what we were talking about ( assuming because we are women) so we had to physically go to Hutson and show them a video of what was happening with the mower and what do ya know, we were right that carburetor was not working correctly. They said they would fix it and took three days to get back to us about whenever we would get it back, and also gave us the mower back with an empty tank that was previously 75% full and four more hours added to our John Deere. Seems if a company was sorry for the issue they would make sure these details are explained and the tank given back at the amount it was at previously.

From the owner: Our Mission Statement says it best, "Let's Grow Together". Much like the growth Hutson has…read moreexperienced, we want to help provide the solutions and support our customers need to grow their business, farm or property.

Very good customer service the guy up front spent the time with us to help find the best equipment…read morewe can and even wrote out quotes for us. And they have a great inventory for scat exmark and toro mowers. They also sell a great inventory of stihl and echo.

I take care of my elderly Grandparents in Elk Rapids. About ten years ago they had their wood…read morefireplace replaced with a gas fireplace. As I did not live with them then and because they are both in their 90's we were unsure who originally installed the gas fireplace. We began having issues with it last night so I was calling around to try to schedule someone to come out and have a look at it. I decided just to go down the list and started with Ferguson's. I was greeted by the most unbelievably rude person I have ever had the displeasure of "doing business" with. When I informed this "gentleman" of the issues we were having and that I was unsure who installed it he replied with, "What kind of car do you drive?!?!" Dumbfounded by the question I hesitantly answered, "Umm...a Subaru?" He then curtly responded with, "WELL WOULD YOU TAKE YOUR CAR TO A CHEVY DEALER?!?!" Stunned I said, "Well no..." AFTER biting my head off he THEN decided to ask for the name and checked the records to see if they were the ones that did the instillation. They were not and I must say, I am thanking my lucky stars for that! I have worked in the service industry for 15 years and if I EVER treated a patron that way I would have lost my job instantly. Buyers beware, these guys are the worst. With "customer service" like that I can't believe they are even still in business. If I could give a rating worse than 1 star, I would.

Initially we visited Bader & Sons to purchase a farm tractor which we did in addition to a square…read morebailer and lawn tractor. The customer service we received was exceptional! Bill Voelker is very knowledgeable and helped us make an informed decision with all options available. Because of the follow up and quality of products, we returned to purchase a side by side. I would highly recommend this dealership to anyone!

From the owner: John Deere Sales, Service and Repairread more

I used them once and got a good job but had to chase and call multiple times for it. I DID call for…read morea second job ( mow/Trim) again multiple calls to them and got excuses and promises to show but they did not show up nor call or communicate. I'm changing my review to would NOT recommend. No way to run a business in my opinion.

From the owner: Now offering gravel driveways / Fire pits/ Stepper paths!…read more We are a small but growing Local/Family owned business. We will always do our very best to ensure you are please with your service big or small.

Got a flat on the road near this business and they helped me get it changed and saved me. Very…read morefriendly people who helped me in a time of need. Thank you!

Had them work on my 22 foot I/O in 2022.They filled the outdrive with automatic transmission fluid…read morevs gear lube. Charged me $ 600 to try fix a temperature sending unit issue that they never fixed. Northshore had the boat the boat for 3 weeks. When I called them to ask what was going on with the boat their mechanic was very short with me and told me to come pick up the boat. Took the boat to another marina and they fixed it in an hour for $150.These people are a confluence of incompetence, disorganization, and dishonesty.

We had a car emergency on a Friday afternoon and everyone was so helpful and got us back on the…read moreroad in two hours! Highly recommend!

thank you for helping us with a uhaul trailer. a happy,…read moreowner who was patient, informative and gave of his time. it was obvious he loves helping people ( whether with car/boat maintenance or renting a uhaul). need a car repair trust Uncle Rod's . and thank you again for hassling wish uhaul.

I wasted $200 with this guy: a $50 "service call" plus one hour at $150/ hr!…read more I thought he would be able to diagnose the ignition sensors and modules, something beyond my capabilities. He barely listened to what I said about the boat - that it backfired and kicked back while it was starting - and the things I had tried. He diagnosed it as a bad ignition switch. "No way", I thought to myself, and I was correct. A new switch made difference. I texted him to tell him his diagnosis was incorrect and heard nothing in response.

I thought I would hear, we're busy, we can get to you next month. But I was able to get an…read moreappointment within a day of contacting them. The very polite young man arrived on time. Checked my boat thoroughly, kept me advised of problems found and progress on repairs. He was able to get my 1995 Boston Whaler, sea worthy, in less than 2 days. The cost was not even close to what I thought I would have to spend. And he did the work right in my driveway, I did not have to trailer the boat to a shop. I would definitely recommend Home Harbor for any boat issues.

We called Western Industrial Equipment to do a repair on our Linde forklift. I spoke with Janette,…read moreshe was very kind over the phone. Her son Dan came and fixed the forklift in a very timely fashion. Dan was very professional, educated and we were extremely satisfied with his service. I recommend WIE to anyone who has industrial equipment needs.

From the owner: Forklift sales , service , rental , repairread more