They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Writing this here just in case they delete my Google review…read moreTheir process of getting on the shuttle at the lot is very disorganized. The day I was there they only had one shuttle working, although they claimed they had 3 which was impossible, because we were all waiting 25-30 mins for a shuttle to arrive at the lot. When the shuttle did arrive, they asked "who was waiting here first" the fact that they trust people to be honest, blows my mind. They need a better system, such as numbers or tickets or something. A party of six who arrived way after us push past everyone and got on forcing us to wait an additional 20-25 minutes. When I brought this issue up to the all of the employees, they were very dismissive, rude, and not helpful at all. No one wanted to hear that/ take accountability they all had very bad attitudes Some people had to take an uber to the airport. I picked this parking lot because it was more expensive than the others. I was assuming because of this price everything would've gone smoothly, but I guess I was wrong. I would definitely not be a returning customer.

I'm really sad to write this review because I used to love parking here and never had any issues…read morebefore. It's very convenient and close to the airport. They drop you off and pickup right at your terminal. Unfortunately, this last experience was very disappointing. When I returned from my trip, I found my Jeep had a large scratch on the front bumper. They have video footage showing my vehicle was in perfect condition when I dropped it off. When I reported the damage, the front desk simply gave me an email address to file a claim. It took over 10 phone calls and several emails before I finally received a response. I was told they would take care of the damage, but after that, they stopped answering my calls. I've been unable to reach a manager or anyone in claims, as they are never available. Due to the lack of accountability and poor communication, I can no longer recommend parking here.

I had just an ok experience with this service…read more The pros: - Super easy to book online - Great pricing as compared to booking taxis or some Ubers - my driver from the airport was friendly (but see comment below) Onto the cons: - If your flight arrives early (mine came 1 hour early), they can't easily change their schedule to come pick you up since it's a shared ride - you don't have a choice on when you get dropped off as it depends on who's in your vehicle - my driver to the airport did not drive well... really bumpy and rough and I also was squeezed into a van with a lot of people I would do this again only if maybe I had a bigger group of people to share this with to prevent the stops... but not my first choice in NYC in the future...

They told me it was a direct from Grand Central to the airport NOT a shuttle service!!!! that took…read more2-3 HOURS depending on your pickup. I Thank God my plane was delayed. Rather spend more on a cab. AWFUL!!!

Took my elderly parents to New York and was worried about getting them around so I booked a full…read moreday and it was worth every penny! Sohna was extremely professional and communicative and was always waiting for us when we finished. We did some last minute excursions and Sohna didn't even blink an eye - just took us there. The Cadillac was very clean, had water for us and was easy to get in and out. I will definitely be booking them again!

Outstanding experience with NYC Executive Limo. Our driver Sohna was professional, very…read moreknowledgeable, friendly, well dressed and most importantly kept in constant communication with us as our flight was delayed. Highly recommend this first class experience and looking forward to our return to the airport with Sohna.

We travel alot (or at least we did before the virus) and we were looking for a new reliable airport…read morelimo service, as our old service had became very unreliable. For this trip we also had a 6ft snowboard bag to transport to the airport. I found this Imperial Limo service on Google search, after passing over a few pages of companies that wanted me to book on-line. I hate that. needed to speak to a human being. The person I dealt with on the phone answered on my first try, was very professional, the procedure (emailed confirmations and 15 minute early arrival at my house and a text when they arrive) was also very professional, and they remembered on both legs of the trip to use a large SUV that accommodated our snowboard bag + 3 suitcases. (We've had other services show up with the wrong car - when we had specified about needing a big car for the snowboard bag - and we have to make a flight!) Our return flight was re-directed to EWR from LGA and the time was changed. No small thing, but the driver was there at EWR when we arrived and he was wearing a suit! The car was clean and he knew where he was going. And he was a super-nice guy. So we will be using them from now on. Totally recommend.

Rip off I was going to use them for my daughter's prom but I changed my mind. If you are looking to…read morebe scammed. Jack was who I spoke with. He is very greedy and unprofessional. I booked them after 9Pm Everything was finalized after 11:PM. I canceled the next day at 9:00am The next morning but Jack refused to cancel the order. instead of him understanding that his services was no longer needed for the 15 min ride at $335 pick up and $335 for drop off. $335 each way. It didn't make sense the location was so close to my home the price was not worth it. If there's no traffic it could take 20 mins total for close to $700. he refused to cancel and he became rude, he was eager to say he was still going to charge the credit card. since I booked it at night there was never a 24hr window but I canceled in the morning. The services was going to be for the evening. 6pm drop off and 11pm pick up. There was not a no call no show but he was saying he would use that to get paid if I try to dispute it. He is professional when getting your money but if you change your mind he will go out of his way to be rude. He made my daughters prom so stressful. Greedy company book elsewhere. This was Friday 6/2/2022 booked Saturday canceled 6/3/22 Monday 6/6/22 jack posted payment to the credit card. Just greedy

I have been using Quick Ride for years and is the only car service I will continue using. They've…read morealways gone above and beyond in accommodating me with excellent car service to/from JFK or Newark international airports (especially with the construction going on at JFK). The drivers are professional and have clean cars. I always feel safe riding with them and tip generously for their outstanding service.

This is really a service for those living in the Chinatown/ LES / East Village neighborhoods…read more Quick Ride always comes through for us to go to the airport, because the dispatcher is on the ball Still, I always confirm my reservation because it is just safer to do so. I have found Quick Ride a little less efficient leaving from the airport to home, because we usually have to wait for the driver to get to the terminal from wherever they are parked. It is CASH ONLY!

We have been using Nassau Cab service for quite a few years now. They are reliable, courteous and…read morepleasant to deal with. All of their drivers are professional and the cars are clean and comfortable. We just came home from a trip and our driver Sam made sure to keep in contact with us from the moment we landed until he picked us up. We would recommend this car service to anyone who wants to take the hassle out of getting to and from the airport.

My family has been using Nassau Cab for years and they always have been reliable and give excellent…read moreservice. The driver Sam was friendly, courteous and very helpful with our mother. The car was clean, the price is fair and so worth not worrying about travel to the airport. Thank you very much! Once again it was a pleasurable experience. I highly recommend Nassau Cab.