Sold the wrong part and within 20min they wouldn't return it or exchange it for the right one!!…read more Absolutely the worst experience ever! Now I have a $100 paperweight. I will never shop here again!

Had two major items which I needed to fix my 2011 Navigator. Ford no longer made same, and this…read moreAuto repair went out of their way to find them. Excellent service, and some parts even have a 4 month warranty. Highly recommend and thank you so much, my vehicle is back on the road!

Andrew at Pro Auto is as good as it gets !!!! I had a complete run around dealing with Mini…read moreYaletown in Vancouver. Andrew was the only competent person that I could ask for advice in replacing my engine on a Mini Cooper. In the end Pro Auto went way beyond the call of duty and replaced the engine in my Mini for me. The engine price and labour cost for the job was very fair. I highly recommend dealing with this company for auto parts. Paul Slipper.

The Lordco store on South Fraser way was super helpful. Harold Jahn went out of his way to help me…read morefigure out how to put the Blu into my car and actually googled it to learn what was needed. I was most touched and humbled by his helpfulness and kindness. Would recommend Lordco anytime!!!!

I love this store, great customer service! And a large selection…read more My car overheated so we stopped in for some coolant. A man whose name I can't recalled asked if we needed some assistance. We told the story of how the car overheated while in line at the border because the fan wasn't working. He said it was likely a fuse. He pulled the faulty fuses and sold us a box of replacements. Said we should still take it into the shop to find out why the fuses blew once we get back home. This was a lot better than my original plan of adding coolant until we could get back to US and call AAA. Wish this store was in my hometown.

Just got my 4 Runner back. Fabulous job!!! They SAVED it from some serious rust damage to give it…read moremore life. The car deserved it and the price was worth every cent for their specialized skills. Thank you BCC!!! I strongly recommend them if you love your vehicle and need serious work done.

A review of Big Country Customs. Delete if not allowed. I called several times and spoke with Hope…read moreprior to dropping off my truck. She said custom bumpers range from $1,400 to 1,600 including coating plus $635 for a winch with a 5 day timeline from dropping the truck off to picking the truck up. I did not have the winch wired in because I wanted to do that myself. I dropped the truck off July 11, Monday morning, I asked for a quote for sliders and a rear winch in addition to the front bumper. I was informed that I would receive the quote later in the week and that they would need the truck an additional week to do the work. On Wednesday I followed up about the quote I was waiting for and I was told they were too busy to do the sliders and the rear winch but they would still need my truck until the following week. On the following Monday, July 18th, I followed up to see what day I could expect to pick up my truck, I received a reply that they would get back to me later in the day, on Tuesday I had to follow up again to get a response that they were going to do their best to have it ready by Friday. On Thursday I received a call that my truck was ready for pick up, which was good news. When I arrived I was presented with an invoice for just shy of $5,600!!!! More than double the amount that I was quoted over the phone. I admit my mistake was not getting the quote in writing. There was no notice provided by them at any time before I dropped the truck off or while it was in their shop about the additional fees they were planning to charge, which added up to over $3,000, again, more than double the initial quote. The bumper looks great but the winch is not accessible and the free spool knob is nearly impossible to reach. I'm going to have to take the bumper back off to wire the winch and I hope that I can clock the clutch housing forward so that I will be able to access the free spool knob without cutting an access hole in the bumper. Overall I'm left feeling like I got ripped off big time at Big Country Customs.