This place does not even deserve a 1 star. Mr. Holstein charged me $358.00 for a tow that was less…read morethan 5 miles. I was in a wreck and the police had it towed there. He was rude and disrespectful. He only takes cash no debit or credit card My truck was totaled and he discouraged me from moving it off his lot. I came to find out why later he owns a body shop 1 mile from towing company and I guess thought I was going to give him my truck. He did not have my invoice ready nor did he have a receipts. He had to go to body shop to get me a receipt which I needed for my insurance company. He changed the price 3 times on the phone. I had to wait on triple AAA to come tow me out of there for 2 1/2 hours which wants my fault and he cussed me out. He called me names and verbally abused me. I am a female and had 3 other female friends there that heard how he talked. I plan to file complaints against him. He is 71 years old and can't remember or keep up with what he is doing. I do not recommend this place to anyone period.

Holsteins put me in danger. I had a flat tire and used my Nationwide Roadside Assistance to get…read moresomeone to put on my temporary spare. Nationwide outsources to Agero, and Agero sent Holsteins Towing to do this minor service. Holsteins technician did not wear a face covering and did not follow social distancing protocols. This put me in an awkward and potentially hazardous situation. The next day, I drove to my local dealership to get a new full-size tire. The dealership said ALL FIVE LUGS HAD BEEN CROSS THREADED and that THE SPARE HAD NOT BEEN PROPERLY ATTACHED. I had driven 27 miles in a car that could have lost a tire at any time. This put me and the drivers sharing the road with me in danger!! It cost me an extra $100 plus the extra time to cut all the lugs off. Minor, in comparison to the danger of operating a vehicle with a loose tire . . . and then there's the potential for being exposed to Covid. I called Holsteins to let them know about the problem with the tire and I got a tepid apology. Still working on a claim through Agero - and I have to say I do not recommend Agero either. Avoid both companies if you can.

I would not recommend this company; reason-I paid him with my credit card and waited a week for him…read moreto tow my vehicle. He never showed, in fact I had to call another towing company and paid them. I asked him twice and wrote him a letter to please credit my account, it's been almost two months and he has yet to credit my card. He stole my money!!

Id recommend this company for any of your towing or roadside assistance needs. I called them…read moreyesterday morning after my car had broken down and the driver (Eric) was on scene in no time. He was extra careful with my car to not damage it and didn't get in any kind of hurry to get it on the rollback and get on to the next job. The price was also very reasonable and was the best rates around. Don't hesitate to call upon WV Towing and Recovery for your towing and recovery needs!

Came right out to gain entry when we were locked out of the home. Appreciated the quick response…read moreand friendly, courteous service by Eric!!!

The guy came and u locked my car at 10pm from Target. He was there and done within 25 minutes. Will…read moredefinitely use again if I ever lock my keys up.

Great service over the phone and in person. Had a nail…read moreflatten my tire and I was able to get it plugged up all for free. Only thing is their address online is their old address, but one call and they gave me the correct address! Also shoutout to Marcus for being cool about my situation.

Terrible service and didn't do the work correctly Cost me…read morethousands in down time and refused to help

My blazer was stuck. He came here, got me out. Easy piezy, I highly recommend him. He didn't try to…read morerip me off. Like another local tow truck company quoted me for it was insurance related, and they were trying to charge me $200 on top of the insurance. I highly recommend mean Genes

These guys responded to my daughter when she had a vehicle accident. They were super nice and…read morehelpful in a tough situation. Thanks so much for everything!