This place does not even deserve a 1 star. Mr. Holstein charged me $358.00 for a tow that was less than 5 miles. I was in a wreck and the police had it towed there. He was rude and disrespectful. He only takes cash no debit or credit card My truck was totaled and he discouraged me from moving it off his lot. I came to find out why later he owns a body shop 1 mile from towing company and I guess thought I was going to give him my truck. He did not have my invoice ready nor did he have a receipts. He had to go to body shop to get me a receipt which I needed for my insurance company. He changed the price 3 times on the phone. I had to wait on triple AAA to come tow me out of there for 2 1/2 hours which wants my fault and he cussed me out. He called me names and verbally abused me. I am a female and had 3 other female friends there that heard how he talked. I plan to file complaints against him. He is 71 years old and can't remember or keep up with what he is doing. I do not recommend this place to anyone period. read more

Holsteins put me in danger. I had a flat tire and used my Nationwide Roadside Assistance to get someone to put on my temporary spare. Nationwide outsources to Agero, and Agero sent Holsteins Towing to do this minor service. Holsteins technician did not wear a face covering and did not follow social distancing protocols. This put me in an awkward and potentially hazardous situation. The next day, I drove to my local dealership to get a new full-size tire. The dealership said ALL FIVE LUGS HAD BEEN CROSS THREADED and that THE SPARE HAD NOT BEEN PROPERLY ATTACHED. I had driven 27 miles in a car that could have lost a tire at any time. This put me and the drivers sharing the road with me in danger!! It cost me an extra $100 plus the extra time to cut all the lugs off. Minor, in comparison to the danger of operating a vehicle with a loose tire . . . and then there's the potential for being exposed to Covid. I called Holsteins to let them know about the problem with the tire and I got a tepid apology. Still working on a claim through Agero - and I have to say I do not recommend Agero either. Avoid both companies if you can. read more

"i'm 15 minutes out then i'll be right up" Hour and a half later they wouldn't respond or answer calls, my insurance company called and they told them that they would now be 2 more hours, cancelled the roadside assistance claim. would not recommend, don't give me a time frame, ghost, and have me wait around just to go take another call and change the time frame. read more

My sister used her insurance and this company was contacted but never showed up and she was left on the side of the road for 3 hours. In the literal freezing cold read more

You need to tell us drivers not to go through our neighborhood when the waters up n flood houses by making waves. Dumb ass. Won't use u again or recommend read more