My mother moved to Brightview in November 2017. I'm writing this at the end of March, 2018…read more Enough time to write a useful review. Someone wrote complaining that the Jewish residents were upset by the food. That may be, I don't know. My mother loves the food! I've eaten with her many times, and while I wouldn't suggest Brightview for date night, the food is good and the staff are saintly about putting up with the frequent complaints from some of the residents about EVERYTHING. It is so ridiculous at times that you can't help but wonder if these folks are used to having private chefs prepare their food. Everything from the shape of the mugs to the temperature of the soup! It's important to remember this is a care facility, not a resort. Don't move there for the food! I find it shocking the way some of the residents talk to the staff. And they just smile and keep working. Saints I tell you, saints! Every single staff member at Brightview knows who my mother is by name. Every single staff member at Brightview will stop what they are doing to answer a question, point you in the right direction--whatever. They are very service oriented. They are also polite, friendly, and energetic. My mother can't remember anyone's name and she refers to them as "my darling girls who take care of me." I can't even express how it makes me feel to know Mom feels that way. It is gut wrenching having to tell your mother she has to be moved into a memory care unit--Mom shed a few tears, and didn't understand why. But now that she is there, she is doing just great. They have lots of activities, and she is now getting the help she needs with dressing, bathing, and other person care things. Memory care residents get 20 hours of one-on-one help per week. It's fabulous! Mom's apartment is beautiful. No kitchenette in memory care which has proved to be a blessing. She isn't obsessed with saving her half eaten lunch anymore, and the staff know she won't actually EVER eat food she takes out of the dining room, so she is discouraged from doing that. Her laundry gets done, her sheets get changed, and her apartment is cleaned. The facility itself (common areas) is spotless. Yes, it's pricey, but it's less than the other memory care facility in Canton, which seems to be perpetually full anyway. Maybe people don't know that there is another beautiful facility a few miles away with space that costs a little bit less? I do wish that caregiver "children" like myself were able to get the daily schedule of activities via email, so that I could encourage Mom to participate in the things I know she'd like. I think they're working on that as they were collecting email addresses recently. All in all, I am very happy with Brightview.

Such a warm and vibrant community! Friendly folks and so many fun things to do. Talk about a place…read morewhere everyone knows your name!

Very happy with the service Bayada provides. We have an aide coming in three days a week and she…read moredoes a great job. The company is responsive and doesn't swap out aides like most of the do.

My father was discharged from a rehabilitation facility and Bayada was contracted for in-home…read morephysical therapy and nursing. After two visits, I had inquired about moving him to my residence temporarily and whether or not Bayada had services for that area. I was very clear that I did not want to terminate services with them, but it was merely an inquiry. I know how hard it is to find nursing services today. A week later (after my dad's physical therapist did not arrive), I inquired and was informed that Bayada had discharged him as a patient to the VNA (who could not provide the necessary services). I spoke with Madeline with Bayada who informed she would need to speak with her supervisor to see what we could do and would call me back. As expected ,I never received a call back. I called several times to speak with her. Each time a message was left and no call back was received. I was very disappointed. A health care company who essentially abandoned their patient and discharged him without any consent. Now I'm left to figure out care on my own. The management of this company should be disgusted with themselves!

Tendo home health care agency gave my grand mother compassionate total care that she needed as she…read morewas struggling medically. They were always very humble, respectful, and their traits are about things to be done. They gave my grand mother a chance to smile again as she struggling to integrate on her own. I recommend them as genuine trusted agency that will not disappoint you. Keith P

From the owner: Tendohomehealthcareagency has been in business/caring for our dear ones since 2018.I and my team…read morethe certified nursing assistant (CNA)both female and male,working with one on one and in group by showing compassion and professionalism as needed. Our services are: Personal care *shower Assistance *Meal Preparation *Feeding *Grooming

Such a great company! They are so good with last minute changes and requests. We called for care…read moreand they were able to put together 24/7 coverage for my family member with only a few days notice. We called every other agency in the area and they had the lowest rates with much better service. It feels personalized and not corporate which is what we were looking for. 10/10!!

My grandmother is 88 and our family was looking at nursing homes. We decided to try private nursing…read morefirst and honestly it changed everything. Cross County has nurses available around the clock and we never once felt like we were on our own in the middle of the night. She is still home, still comfortable, and honestly doing much better than we expected. Cannot recommend them enough!

The health care workers are nice and competent when they show up. Two nurse appointments The nurse…read morenever showed up and never called. Today the physical therapist called and said she would be there between 11 AM and 1PM. At 2:30 I called the company and canceled the service. Don't know how they can run a business like that.

office staff lacks in communication skills,They Discharge you with out any explanation telling us…read moreonly tthat we were maxed out! What does that mean? No plan was explained to us, in the beginning and what we should expect.