I can't say enough about Abbott Home Health Care. From the start of our journey that required extra care within my parents' home, Mark Grossman and Kristen were right by our side, making sure we had the care we needed to keep my parents safe and at home. read more

Wonderful people all around. The home health aides have been great & the office staff have been there for me every step of the way. My 80+ mom has some balance issues after 3 months in the hospital & rehab. The aides have been amazing at helping me get her back to doing for herself incrementally as she is trying to get back to her independent self. They are helpful with some house tasks & great company for mom who loves to talk about her grandkids & family. read more

Don't use this company for any Homecare at all. They disrespect and don't support patients, healthcare workers or family. They make promises and don't keep them. According to them all problems are never caused by them... They Should Not Get Any Stars !!!!!!!!! read more

Not recommended for Boston residents Choose a bigger company with more Boston based contacts. read more

I was most impressed with the advice and guidance I received from Mark Grossman of AbbottCare. Even after it became clear that his facility would not work for my Mother's needs- he kindly took the time to explain options and best approach for me to continue my search for support. 5 star service and lots of caring! read more

Do not work for this company. They do not follow generally accepted business practices. I have been waiting for my earning for almost 2 months due to the total incompetency of the staff. A reputable company would correct their mistakes. Find a better agency to work for that will follow the law. read more

This 5-star rating is for the nursing and therapy (PT and OT) services which were outstanding. The nurses and therapists couldn't have been more caring and compassionate. They were reliable, considerate, and genuinely wanted to (and did!) make a difference. I truly appreciate how they improved the quality of my parents' lives. I can't accurately rate the home health aides because it was variable depending on which one it was but I think that's probably true everywhere, whether they come to the home or work in a skilled nursing facility. It's not an easy job and the pay is not great so it's hard to attract and retain good people. Abbott did their best to meet our needs and the schedulers were always very pleasant and tried to be accommodating. read more

I have nothing but excellent things to say about this company and the people they employ. Setting up home care can be difficult but everyone from Mark, who walked us through the process to Alli, who set up the schedule to the actual caregivers (especially Matilda and Julian who were literally angels) displayed genuine concern with a high level of professionalism. I am sure I am forgetting some people who were involved in the process but they were equally as proficient. They all made a difficult time much easier to bear. read more

We had wonderful care for our Mother from Abbott Care. They also have nurses and therapy. Scott was my mother's physical therapist who worked with stroke patients he did an excellent job he was caring and compassionate. He would walk in and say hello and have her laughing and smiling during his visit. Betsy the nurse was very caring and compassionate. Abbott has a wonderful staff and we are so grateful that our Mother was given such wonderful care. If we ever had to have an agency again it would be Abbott. Their staff is the best. read more

Abbot goes the extra distance (Thanks, Mark!). Their warm, compassionate outreach inspires confidence. Care is customized to maximize patient support while keeping costs down -- a real help when needs exceed Medicare and insurance coverage limits! read more

I would like to thank Abbott Care for all they have helped us with in regards to out father. This was our first experience with elder care and having never had to deal with this issue we didn't know what we were up against on so many levels. From the service/compassion that the home health aid provides for my father, to the help that administration gives us, to the advice Mr. Marc Grossman provides on a myriad of subjects has truly been game changing for us on so many levels. We can't thank them enough. read more

We had a dreadful experience with Abbott. A gent named Mark G. Came to our house and sold us a lie- tried to relate us to his life and my mothers health and circumstance to his similar story. They screwed up our banking multiple times but more disappointing then money- the left hand never knew what the right hand was doing and we would get called out of work bc their aid couldn't make it- but they called 30min to and hour after the aid was supposed to be at the house feeding my mother and supposedly caring for her. They missed a week straight of appointments then swapped the aid. We just wanted some companionship, and to heat up a warm meal for my mother while we were at work- And we got a used car salesman- who didn't even take time to return an email- after the concern settled in. I'm tainted from the experience- we would care for another persons dog better then they cared for my mother- spend more money and choose someone else. It's your loved one- they are worth it. read more