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Abbott Gas

5.0 (2 reviews)
Closed • Closed

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4 months ago

They came and serviced my propane! Thank God that I can now enjoy the snowy weather. Thank you Abbott gas

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2 years ago

Professional, Dependable , been with them for over 30+ years, never an issue ! Even worked with me during the hard times

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Amerigas

Amerigas

(10 reviews)

On December 25, 2025, our propane tank ran completely empty while both of our daughters were ill…read morewith the flu. Propane is our primary and only source of heat. In over 16 years of service with AmeriGas, we have never once been placed on "will call" status. AmeriGas placed us on will call resulting in a complete loss of heat. After resolving that issue, we are now facing another serious failure. We were scheduled to receive a propane delivery between January 23, 2026 and January 28, 2026. That window has passed without delivery. As of Friday, January 30, 2026, we were informed via automated messaging that delivery is now scheduled for Saturday, January 31, 2026. This delay is extremely concerning. A winter storm forecasted to bring 5 inches or more of snow is expected to begin tonight, with temperatures forecasted to drop to 9 degrees or lower. Based on our current propane levels, we are at serious risk of running out of heat again before delivery occurs. We are at 8 percent. When we contacted customer service to express the urgency of this situation, we were routed to an overseas answering service. After requesting escalation to a supervisor, we were advised to simply "wait and see if they deliver." This response is unacceptable given the circumstances, the weather conditions, and the fact that this is a heat-related emergency involving a household with children. AmeriGas's failure has created a recurring and unsafe situation for my family. This level of service is unacceptable, and we expect prompt attention and resolution.

If I could give zero stars, I would. This is hands down the worst company I've ever dealt with. The…read morecustomer service is abysmal, and they never deliver when they say they will. For context: we placed our order three weeks ago and still haven't received a delivery. Under their "new terms," you're required to pay in full upfront--yet they completely fail to deliver on their end. This isn't a one-off issue; it happens every single time. Missed delivery dates are the norm, not the exception, and customer service offers nothing but excuses. Now our tank is nearly empty, and we're about to be hit with snow and ice this weekend. Their explanation? "Over-scheduling"--the same tired excuse they always use. But somehow, if you're willing to pay an extra $300, they can suddenly "rush" the delivery. That's not a service model; that's a shake-down. This feels like a scam. And it's honestly embarrassing that the company is called AmeriGas--because there's nothing remotely customer-focused, reliable, or accountable about how they operate.

Duke Energy

Duke Energy

(191 reviews)

Uptown

DUKE ENERGY REVIEW I…read moream writing this review because I believe I have been victimized by Duke Energy. I am also writing this review because I fear what has happened to me has happened, and will happen, to other Duke Energy customers. My last bill from Duke Energy was for the usage period November 8 - December 5, 2025. The total for the bill was $90.95. What is unusual about this bill is that the total cost was $22.00 more than the previous month and the fact I was in another state from November 6 - December 4, 2025. There was no one in my house to use any electricity. I called customer service three times. I had to call three times because two of my call went to call centers outside the United States and I could not understand what the service representative was saying. I finally reached a call center in Florida. The service representative could not provide any reasonable explanation for the discrepancy in my bill. All she was able to tell me was that my electric meter was operating properly. In fairness, to date, I must say I have been very happy with the service Duke Energy has provided to me. However, several issues emerged from my experience dealing with this currently unresolved problem. First, Duke Energy serves 8.6 million electrical customers and 1.7 million natural gas customers in seven states. I found out that Duke has full control of all these electric and gas meters. It is very possible, even likely, that Duke has incorrectly inputted some meters and subsequently increased customers bills. It should be noted that no agency, Federal or local, audits the Duke Energy monopoly. It seems, the customers are subjected to, without recourse, whatever decisions Duke Energy makes at the meter and on our bills. No agency, anywhere, should be allowed to wield this kind of power over its customers. I encourage anyone who has faced a similar problem to write to our elected officials to get them involved. I'm going to write send this review to them and to the Federal Trade Commission. What Duke Energy does to their customers is simply not right.

This company is the worst They ask for you to pay on line…read morewhich I do Then on the due date they send a new invoice saying you are late I know this review will not change their method of insulting their customers but I needed to vent

Duke Energy

Duke Energy

(25 reviews)

Everything!!! Google…read moreNest Thermostat, won't stop blowing hot air, it reached 81 in our house, it's 42 outside and we are sitting here with all the windows open! Called Duke, transferred 3x's only to be up sold and told to Email their vendor..... yes, email THEIR VENDOR wtf???? Zero 000000 stars

During the wind storm we had last weekend, Duke absolutely dropped the ball. Below is my experience…read moreas well as pictures of live wires blocking roadways for almost 30 hours unattended. #1 - the power was out for a total of 44 hours, which is completely unacceptable especially when other people 1/8th of the mile down the road were back up within 7 hours.We werent even provided with any updates and the time was stuck at 10:00 on 3/3/23 as expected time to be resolved, even after we went past that time frame. #2- It took over 27 hours for anyone from the power company to even show up in my area to take a look at anything. Power was lost at 2:30pm on 3/3/23 and the first time I saw anyone out here was at 5:00pm on 3/4/23. Also during this entire time, live power lines were laying in the middle of the roadway as a hazard to have to navigate around to get out of the neighborhood which is absolutely insane. I have pictures to prove this if you would like to see them. #3 - we were finally alerted at 6:00pm on 3/4/23 that the power was restored. We headed home only to find that that was a LIE. Power was still off. We had to re report the outage and was then told it would be noon on 3/5/23 before it would be restored. (finally was restored around 10:30am on 3/5/23 44 hours after outage started). Also, we as of this time, we were the only road in all of canton without power according to the outage map. Why did no one come back until the next day? #4 - due to having no power/heat during wintertime, we had to have a two night stay in a hotel because we have an infant child that cannot stay in that environment. That cost almost $350 itself #5 - due to the power being off for so long, $400 worth of food was spoiled and had to be transported to the dump At the end of the day, we were lied to, forgot about, left with dangerous hazards, and over $750 out of pocket. I am contemplating taking this story to WLOS or another media outlet as this is ridiculous and no one else should have to go through this and Duke should be held accountable to higher standards than what we received as loyal paying customers.

Abbott Gas - utilities - Updated May 2026

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