Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

I called them Thurs afternoon, got an appt for the next morning. Freezer not making ice. Analysis…read moredone next AM, parts ordered. Received call Monday AM From Cris to come out with parts for repair in 20 minutes. Determined issue was in the display...replaced display, checked system, cleaned coils and said no need for replacement of ice maker parts. Service was fast, thorough and pricing very reasonable. All my appliance repairs in future will be done by Service King!! Jim T, Shelton

I hands down recommend Abbott Appliance. I have a GE stacked washer dryer unit. The spin cycle on…read morethe washer stopped working. They walked through the issue and the possible fixes with me in the phone. They suggested that I consider getting a new unit rather than try to get this one fixed as the possible fix would cost at least half of the cost of a new unit. I appreciate their transparency rather than coming over and charging me a fee to diagnose the issue and suggest the same solution.

Money is a finite resource for all of us. The spin cycle on my washer is not working I spoke to…read moreBruce this morning and we walked through the unit I have and the issue I am facing. Bruce was honest about the work involved and suggested I consider a new unit as the cost to do the repair would be more than 50% of a new machine. He also answered my questions on what brands to consider for the replacement advising me to avoid certain ones for quality issues and problems with getting them services. I called Abbott Appliance because they are local small business. Bruce taking the time to help me is why I will continue to support my community businesses. I appreciate his transparency and patience when answering my questions. I'll recommend Abbott to anyone who needs their appliances serviced.

JIm's son, Andrew, replaced our 5-year old LG ice maker. He was: prompt, professional, and a…read moregentleman. The price was fair, and the total experience was fantastic. I highly recommend their family -run business. Ron Easton

Jim's son, Andrew came to help me with a shelf that I couldn't get back in the fridge. What a…read moredelightful young man... Reasonable is beyond expectations. He wasn't going to charge me, but I did give him a great tip. Thank you Jim and Andrew.

Joe from J&R came to service a SubZero refrigerator + Maytag Dryer. Joe was knowledgeable,…read morethorough, professional and personable. He cleaned the coils, noted mouse activities :( Frig is working ! Maytag dryer, noted the dryer vent not functioning/not safe. Gave card for dryer vent specialist. A+

They came as promised. They evaluated the problem. I challenged their conclusion to purchase a…read morecertain part as it did not make sense replacing it for the issues encountered. The part arrived and the technician came a 2nd time and realized that the error code seen and the part purchased would not solve the problem. He charged me full price for the 2nd visit and copped a bit of an attitude which really torqued me Conclusion: Lost $ 300 in poor technician skills and 1.5 weeks for purchasing new appliances. I do not recommend J&R appliance repair.

Great service. Brian was thorough and pleasant. We will definitely use again. May be best…read moreappliance repair man we have had. Robert and Deborah McMullan

the representative Chuck was very professional and he had complete knowledge of how to install my…read moreAga Elise . He was very helpful in answering all my questions about the stove. The install was done methodically and precise. He knows exactly how to work these stoves ..I'm so happy he did my install..it was such a pleasure to see someone so good at his work

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

We were told by our appliance store to call L&J for our electric cooktop needed a new fuse after…read morewater had gotten into the board. the team came and promptly diagnosed and fixed it. A few months later our combo microwave/oven had shut off unexpectedly, and we felt confident calling them again for this since we purchased all of our appliances from the store, and they recommended them. They came out a few times between the week of Thanksgiving in November-December 2025. First it was an electrical board issue- which they rerouted so we can use the oven. We were told they needed to order a part, and they'd call us to schedule once they received the part. The part came in, but it was wrong and the job couldn't be completed. They needed to order a new part. That was in Feb/March... again they came out in April, and still couldn't complete the job because the part was not right. Well now it's almost July, we still don't have a working microwave. No calls. No communication. Kyle, the repair tech was professional, and timely. No complaints on the guys who came to do the work. The company is not charging us for the extra repairs, so of course this has fallen on deaf ears and we have not heard from them in months. We have had to purchase another microwave and put it on our kitchen island because it's been 7-8 months without resolution.

Dealing with Laurie was a wonderful and reasonably priced experience . She arrived on time and…read morewithin 45 minutes my fridge was working, and she left the work area cleaner than when she arrived. I highly recommend!

A+ Appliance Repair…read more I've hired numerous appliance repair companies over the years to repair an assortment of broken appliances. I was not happy with any of them. When my washer AND dryer broke simultaneously, I conducted a thorough online search for an appliance repair service. I ended up calling Reliable Appliance Service in Stratford because of the many excellent customer reviews. The owner, Bob, was very accommodating over the telephone and scheduled a call as soon as he could to evaluate my appliances. As it turns out, I am 100 percent pleased with Bob and Laurie. They are not only honest, but beyond knowledgeable. In fact, Bob provided me with a crash course in washers and dryers! In addition, he fixed my dryer for a reasonable fee. Unfortunately, my washer was not worth fixing, but he advised me every step of the way about the kind of washer to purchase. I never questioned him, because, as I already stated, he is honest. Hopefully, I won't require any appliance repair in the future, but if I do, I have Bob's number handy. I wouldn't call anyone else! Highly recommended! THANK YOU, BOB, AND TEAM!!!!

I made an appointment and was told that the serviceman would be at my home been 2-3. At 3 no one…read morehad arrived so I called. I very nasty women told me they never give an hour window and that he would be there by 5:00! That is not what I was told when I made the initial appointment and then she gives me more attitude! I asked to speak to a supervisor who told me to find another repair service! If their customer service is on such a low level I can just imagine how bad their appliance service is. I would not recommend them to anyone!

if I could, zero stars would be a option. Son, Jonathon shows up an hour early, unapolegtic & not…read moreinterested in even seeing the job, rude as I've ever experience, chip on his entitled young shoulder, insulting, and would never recommend if he was the last Sub-Zero repair man on the planet! He shouldn't be allowed into enter anyone's home or work w the public!

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more