I was not super excited to visit any dentist after moving to Texas. It seems in my area they all…read morewant to do a consultation first then schedule again for a cleaning. For me, it's really hard to work around my husbands schedule and we have a 3yo and it a just us here so we don't have anyone to leave our son with. With COVID they are taking extra precautions which is a safe practice. I can appreciate the safety measure. When I arrived they took me back fairly quickly which was a nice surprise. I brought my last six months xrays as I can't afford to have xrays done every time, they did accept them and read them as well. Everything looked good Dr. Reese let me know, she checked my gums and implants and gave me some really good care instruction in my implants that I'd never heard before. I've only had them about two years. She did go on to let me know she thought they could squeeze my cleaning in during my current appointment which I was thrilled to learn. That makes it so much easier for my family than coming back again. Very grateful. My hygienist was super friendly but not in an awkward I need to make conversation with this patient kind of way. Very genuine and loved that! My only gripe... wish I could bring my young in' but I understand kiddos are kind of a niche specialty when it comes to dentistry :). They were able to recommend someone in Midland. Definitely will look forward to my next visit. Oh! And Ashley up front was wonderful too. Very helpful with quotes for other services. Thanks Dr. Reese!

This is by far the best dental practice I've been to! Dr. Reese and her staff are very nice and…read moreaccommodating, starting from the front desk all the to the back!! You can tell the she and her staff genuinely care about what's in the patient's best interest! I highly recommend coming here!

First I'd like to say thank you to all of the amazing staff!!! They are hands down the best people…read moreI've met during my appointment. I would like to thank you as well for the most stress free time I had today! THANK YOU SO MUCH FOR SUPPORTING THE LOCAL VETERANS OF THIS COMMUNITY!! If anyone needs any dental work or just cleaning you will not be sorry! Ward family dental is the best!! May God bless each and every one of you!

Dental care amazing. ..billing horrible. Attached is the letter. They billed me zero dollars then…read more$4, now 40+. I am fine to pay. .it was their error, but the threats are ugly. Glad I was only visiting Big Spring!

I went for a basic cleaning to cover my year requirement. They seen that I had available money left…read moreon my dental coverage, so they forced me to get xrays since insurance would pay for it. I told them I did not want to do xrays. The dentist told me she would not do the cleaning without doing the xrays. She said she didn't know what the problem was since insurance was going to pay for it. I told her fine, but I am not paying for anything, so she better be sure insurance pays it. She literally traced my gumline and was finished. I told her I have had my teeth cleaned for 40 years and never has it been that easy. She handed me a mirror and told me if I could find plaque, she would remove it. She didn't even get between my teeth. The worst place ever.

This location has been a nightmare when it comes to emergencies. The first time the my child's…read morebracket came off the tooth, one week after they put them on. The ortho was not available to place it back on. I explained that the wire was poking the lip and they suggested to call the nearest sister dental facility (family dental in another town). The other location stated they are unable to see my child because they "don't touch another ortho's work." I call this location back and they suggested to call another location because what she stated was true. It made no sense! My child waited for two weeks to get it fixed. Last night the bracket came off the tooth due to playing rough with a sibling (kids are kids ‍). I called them to have it put back and of course, they don't have the tool to place the bracket back on because why would they right? It's frustrating paying for such an expensive service and not being accessible when needed. Also, we're on our 2nd ortho because the first one just disappeared without warning and our new ortho had no idea about our child's treatment plan. I can never set an appointment with them while we are there because their system is constantly down. They have also guided us to a room and left inappropriate (adult shows) on their television for the 8yr old patient. I had to ask them to turn it off. Someone asked me where my child goes for their dental work and I told them to not come here. The experience this place offers really affects the business.

Been going to them Since low income and self payer. If you…read morehave answered any questions for the covid -19 and any are a Yes, they refuse to see you. Since it's up to the providers. They tell you to go to the ER.. or someone who will see you!! I wouldn't-recommend them.

Not a fan. Went in for a physical and the nurse was a total joke. She kept asking me what time it…read morewas and kept telling me how many minutes until she got off. When asking questions about my health, she did not write down what I told her and made snide remarks about my history. I have Type 1 Diabetes and she marked down Type 2...totally different things. They gave me a referral for Type 2 and I keep receiving things in the mail from them about Type 2. I have called them multiple times for them to change it and they won't.