let me start off by saying RENTERS BEWARE...
My wife and I sold our home and while our new home was being built we took out a 3 month lease. 90 days.
It was already expensive for 3 months. $2400 to be exact, for a one bed room apartment.
Anyway we had no choice. We moved in and spent 3 days cleaning the place because it was absolutely filthy. We took that on the chin.
We were told about pest control. non-existent, between rodents outside all around the perimeter and the amount of spiders, roaches, flys, and mosquitoes that made there way inside. We kept reminding each other this wasn't permanent.
One night we were locked out because everything is electronic no hard key. My wife (who at this time is nearly 7 months pregnant) was calling the emergency after hours maintenance. With no answer after no answer after no answer. with our two dogs inside, i was forced to break into our apartment, so i can calm them down and make sure my wife can get food, water, and bathroom. Another incident we took on the chin.
At long last. it's time to move out. We spent time cleaning our apartment so there would be no issues. I mean mopping, vacuuming, I even brought our carpet cleaner to wash the bedroom carpet. (Not bc our dogs, they had zero accidents in this place)
Well well well. because we didn't give them 60 days notice on a 90 day lease, why else would I take out a 90 day lease when 12 and 18 months were available.
They told us we still need to pay for all of October and half rent for November. There goes our deposit. UNLESS, they found someone to rent our apartment.
They had the nerve to send us a survey. Which my wife explained all of this and how it's unfair.
They reached out saying, they found someone. As long as they moved in by a specific date we'd get half months rent back plus our deposit. Sweet we have hope.
Well the date comes and goes. We hear nothing. We assume (that's our fault For assuming) everything is good. We reach out about getting our money back and BAM. The renter failed to show. (I wonder why ) Back to us on owing full months rent plus another half month.
Well now here I am. My wife and I hurting for money, with a two week old, a new home which we paid rent on this crappy apartment and a mortgage on. It's holiday season that aside whatever. It's our baby boy we care about.
if you think we're the only ones that they robbed. You'd be very mistaken. I spoke to a friend who moved out around the same time and the same exact situation. deposit gone and some outrageous cleaning fee. Reached out to a few others who moved out this past year and they all seem to have the same issues. They'll keep doing this bc people will be forced to eat this money bc a legal team will cost more.
PLEASE BE AWARE!!!
EDIT:
We were told to reach out to the regional manager. She was very understanding. There was a lot of miscommunication, we are getting our deposit back. That's all we could ask for to get us through the rest of this month. read more