Their technician, Gabriel, arrived within one hour of my contact with the company. He quickly made…read morethe necessary repairs to my garage door opener. Very polite and professional.

Responded quickly on a weekend when I found myself car trapped in the garage. Quickly evaluated the…read moreproblem and offered what I felt was a reasonable estimate for the work. Finished quickly, he was on his way, and I was out of the garage.

I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

Bob provided me a reasonable quote over the phone and squeezed me in for a same day appointment…read more Edwin came out and replaced my garage door springs and lubricated the necessary parts. Thank you for your help!

3.22.24 We had a new garage and opener installed today…read more The new door is not all that different than the old one (style wise) except this one is insulated and the panels are a little different. (And not bent) I have to say these guys were very professional. First Bobby arrived early! I have Never had a contractor show up early before! Then Zach arrived and these 2 guys worked so well together. Also, they cleaned up as they went and brought their own broom, dustpan etc... They took the old door and all the trash with them. The new garage door is so quiet. The best part was I used a coupon from YELP for 1st time customers only for 10% off! That was a huge savings!!!!!! Thanks Yelp. We paid online and one thing I have never encountered was it asked for a tip. Not sure if this is standard practice for garage door installers. Overall, the service, value, professionalism was outstanding. I would definitely recommend them!

Poor quality; terrible value…read more ---- Tech damaged equipment and refund did not cover damaged tech caused. Tech causes hundreds of dollars worth of damages and the refund reflects the excuse of the company's ability to skirt responsibility. ---- Don't be fooled by the Appleology - this company left us with security risk due damaged equipment. Their "break and replace" approach exploits and places people who are unaware of these techniques feel obligated to pay for what's advised. Reputation is not based on reviews, it is based on how issues are resolved. Dishonesty and exploitation is not a good business practice. ----- We now have to update this review as this company is dishonest. The garage opener was still notifying us into the time the tech was removing the opener from the ceiling to extend the brackets due to Adam's recommendation. After the tech reinstalled and powered up, the opener immediately began to fail. The tech broke the sync button and damage the WiFi board so bad, the support to the board was cracked. Anyone reading review, find a different company. They are no longer reputable. Clarification - refund did NOT cover the cost of damages the tech caused. Repair work failed after a few months. Permanent damage to existing equipment. Don't use the tech Bobby, if possible, unless there is a secondary tech leading. Unfortunately, the overall experience was expensive as the damage cannot be covered.

Nate was awesome. was quick, accurate and low cost! A genius!!…read more Our car had not run for 5 years and he figured out how to program the key to work on a 2003 Honda CRV with a sophisticate immobilizer system. Took him 30 minutes to get everything working!!

I called on a Sunday locked out of the backdoor of my sprinter van. Alex answered and listened to…read moremy issue. He then called me back after doing some research and talked me through how to open the door on the phone, he could have came out and charged me for something that ended up simple but instead just walked me through it. Live saver, I could not recommend more. Thank you.

Not only are they prompt to response but they also dont do bait and switch with free in home…read moreestimate and flake out on you. Veteran is very honest and got it done with no frill

Had a spring fail on my two wide garage door. Had VGD come out to look at it and was very pleased…read morewith Grier price, service and knowledge of the system. While fixing the spring, I had to them check my bearings on the rollers and had the repaired as well. Door has never been so quite. I recommend. All during the process I was kept informed of findings and options.

Deb was super helpful. Braxton came on time and quickly identified the problem and repaired. Very…read morehappy with the service received.

Deb gave a no nonsense fast quote. Offered expertise, high cost and low cost options. Technician…read morewas speedy & service was top notch. Love my new garage door opener!

From start to finish the communication and service was top notch. Next day scheduling. Jackson (…read moreTechnician ) gave a ETA call and was on-time. GDD also had a tracking text if needed for the location of the Technician. Jackson greeted me with a smile and got to work fully explaining the service to be completed. Garage door was back to working correctly expediently and performed an inspection and maintenance service on it. The door works like brand new again and Im completely satisfied with GDD and Jackson and will use them again and will refer . Give them a call or submit an online request for a free estimate .

Customer service needs a lot of work, would recommend going to another company and staying away…read morefrom this one!!

I have used them for years. Always speedy service at a reasonable price. Highly recommended!read more

Great job done to replace entire garage door and motor in a same day. Mike and his brother Carols,…read moreThank you for your service.

Quick, responsive, did a good job. I appreciated the after hours response and help…read more The price seemed high, but I haven't had this service in awhile.

The technician was prompt, courteous, and arrived in branded vehicle and company shirt. He was…read moreefficient and left work are clean

My door was making a noice so I found this company on line. They sent Nicholas out within the hour…read moreand he was great. Found the problem right away. Had it fixed and it works great now. He also made some recommendations for the future because the door is a cheap builder's grade. I appreciate how professional and friendly he was. Very polite and knowledgeable. Will definitely use them in the future!!!

Made no effort to try and repair...only replace (at a cost of $2500-$4500). Was able to fix same…read moreday elsewhere for $350. Gets two stars because people were nice...only use Ohana if you need full replacement and you know it...