1. Aaron's

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Winston Salem, NC

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Aaron's

1.0 (1 review)
Closed • 10:00 am - 7:00 pm

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9 years ago

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NewLife Appliance Repair - Certified technician

NewLife Appliance Repair

4.5(4 reviews)
6.6 mi

Nicolai was awesome and fixed my LG dryer quickly and knew exactly what the issue was and what to…read morefix and replace. He was on time and was very friendly and explained everything clearly. He helped so much and cleaned up the area. He made sure all worked and no issues before he left. I recommend him for any repair job and will definitely use him and this company again. ****** 5 star review!

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

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NewLife Appliance Repair - Dryer repair/ cleaning

Dryer repair/ cleaning

NewLife Appliance Repair - Finished product with dryer clean

Finished product with dryer clean

NewLife Appliance Repair - Commercial walk in freezer repair

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Commercial walk in freezer repair

Lowe's Home Improvement

Lowe's Home Improvement

2.0(29 reviews)
0.1 mi

We used to love shopping at Lowe's and their installation services were exceptional, but…read morepost-Covid, they told me they outsource their installations to a third party, and we've had a lot of issues with it since then. Sad to say, we will be shopping elsewhere in the future. I hope they go back to using their own team of installers, because until then, I think their business will suffer. For example, we had installers come out four different times without the proper equipment to install a ceiling fan we bought at Lowe's and ended up having to return the fan. One of the fans we did have installed made noise. Lowe's did send someone out to troubleshoot it, but the installer drove from another city an hour and a half away, and he discovered that a screw had been left out of one of the blades, which was causing this rattling sound. These are just two of the issues-we have a list. It's very disappointing.

This is not the Lowe's I typically shop at. I went here because the app said they had what I needed…read morein stock, while my usual Lowe's did not. I was buying the supplies to put some shelves up for my friends. I wanted to get the type that you install the track on the wall, and can move the brackets to adjust the shelf height as needed. My Lowe's said it only had one track available, so I came here because they said they had 8 tracks in stock. I loaded my cart with all the supplies I needed, and a few other items, then headed to get the track and brackets. There was only one track on the shelf. I looked through the entire area, just in case they were hidden behind another product, but could not find any more. I find it very hard to believe that somebody came into the store and grabbed 7 tracks of the exact size and color I was there for in the less than an hour it took me to check the app and drive over there. I bought everything, plus the single track, then headed to my usual Lowe's to pick up the last track I needed. When I got there, I found 5 on the shelf. I wish Lowe's would keep an accurate accounting of what they have available at the store.

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement

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Wagner Appliance Sales - This is the used part that was sent back, although we sent Brand New OEM

Wagner Appliance Sales

3.6(34 reviews)
8.4 mi
•$$

I purchased a dishwasher from Wagner Appliance Sales, and I will never go to a big-box store for…read moreappliances again! The delivery was quick and free, and they even hauled off my old machine at no extra charge. The gentlemen who delivered and installed the machine were professional, and the dishwasher was priced right and works like a dream!

1 star I genuinely…read morewant Wagner to succeed as a local business, but our experience was unacceptable. We bought a Speed Queen washer and dryer. While waiting for them, Wagner provided a loaner washer with a hole in the discharge hose, which flooded our basement. When our new washer arrived, a pipe was broken during installation, flooding the basement a second time and forcing us to shut off water to the entire house. Then our new dryer required 2-3 hour-long cycles to dry clothes. When we called, we were met with defensiveness and blame, including suggestions that our venting might be the problem. Wagner installed the vent. And the vent WAS the problem. Their hose was cramped/restricted behind the dryer. Once corrected, the dryer worked perfectly. The customer service was worse than the mistakes. We actually drove to the store because of how rude the phone interaction had become. The salesperson was so argumentative that he eventually said, "I guess I'll just stop talking until you tell me it's okay." Later the manager sent photos "for our documentation." I responded with my before photos showing Wagner's original vent installation. He asked if my husband still wanted a call; we scheduled it for the next day. He never called. Mistakes happen. Two floods and a bad vent installation are frustrating, but what earned one star was the defensiveness and lack of basic accountability afterward. I chose a local dealer because I want businesses like Wagner to exist. I hope they improve, because customer service shouldn't feel like a schoolyard fight. Sometimes "We're sorry. Let's get this fixed" is all that's needed.

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Wagner Appliance Sales - Showroom

Showroom

Wagner Appliance Sales - See the used grease on the connector prongs

See the used grease on the connector prongs

Wagner Appliance Sales - Banner

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Banner

Aaron's - electronics - Updated November 2026

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