Wow!!! I can't believe how wonderful Carl was at the Waynesboro, VA store. I needed a set of very…read moresturdy steps for me to enter my "new" RV. There in the store he made the steps from wood to my exact specifications. He was amazing and my steps are perfect! Thanks so much, Carl. You were a great blessing to me.

DO NOT use the 1 to 2 day delivery, although it is free it will cost you in time lost on tracking…read moredown your shipment. It took this inept company 10 days to deliver a simple shipment of flooring boxes. The product was in the local store (Yes I should have just gone and gotten it myself) but they shipped the order from half way across the country. A company of Bozos...

incredible service with highly knowledgeable staff. honest & kind. 10/10 would work with them againread more

I used them to repair my fridge for my ice maker and they did a good job! Nice people and would…read morerecommend

This business never fails to amaze me. They are so friendly and helpful and always seem to be there…read morewhen I need them. Today I needed a dryer and they made sure that I got a dryer today. In the past, I had an emergency need for a refrigerator and they had one delivered to me the same day. I can recommend this business if you're looking for friendliness, good service, and good products. Thank you for never letting me down.

I recently purchased a washer and dryer from Lotts. From my initial visit to the point of…read moreinstallation service was exceptional. Everyone wore masks in the store and while in my home. Jennifer and one of her employees came to my house to make sure the appliances would fit. And Jennifer spoke with me on the phone several times, patiently answering all my questions. I purchased the appliances on a Thursday and they were delivered the following Wednesday in the time-frame given. I am thankful for the great service--and that I was able to purchase from a local enterprise instead of a big box store.

Recently I went to Ferguson to purchase 2 valves for my dripping bathroom faucets. I did have the…read moreinformation of this product and the attendant knew immediately what I wanted. He went beyond his knowledgeable expertise and even helped me to get the job done by a professional plumber. Thank you so much for your help. Erika B.

From the owner: Get the quality pipes, valves and fittings, waterworks, heating and cooling equipment, parts and…read moresupplies you need, when you need them.

This guy is awesome! He knows everything about vacuums! He is 71 yrs old but does not show it!…read more So energetic an he treats his customers like his best friend. If you need it, he will get it. Plus, he sells the best vacuums the market has to offer. Don't fret, he's not retiring til he's 80! Love this guy!

David knows everything about vacuums. He sells and services. I was very pleased to purchase from…read morehim and felt well taken care of. I bought a Miele Delphi.

Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

Local box chain hardware store ish ! Tip: use store wifi:…read morealso it's app can help you find items! So add is sometimes a hit or miss! They very interesting people working there! Someone when I am not in a hurry, I strike up a conversation just like a old school hardware store! Advise is hit or miss! Love the discount for veterans Love the birds in the store and wonder what happens to them ! You always find something to complain about! I buy local chain when I can like ace , but I use Lowe's for more complicated stuff! examen des cols bleus:

Do NOT buy Kobalt products and expect Lowe's to support them. The brick and mortar store is only a…read moreretail outlet. NO PRODUCT SUPPORT.

I love this place. The items are excellent quality and after seeing the thrift store prices around…read morehere, I walked in and was soooooo happy. Thank you for having a beautiful selection of quality home decor!!!! I may have gone a bit crazy adding items to my cart, but I was so happy

I LOVE ROSS!!!! I'm completely and utterly addicted to Ross. They carry some really nice name brand…read moreitems such as clothing, purses, home decor, baby clothes, light snacks....etc. My one tip for those that go there, if you see something you really like buy it (right then), often times I've never seen the same item twice. It's such an inexpensive place to find some of the best items!! For teenagers and parents looking for beautiful but inexpensive prom dresses I would start here. I got my Junior Prom dress at a cleaners, and still paid a good amount. There is plenty of parking just be aware of fast drivers and people pulling out. Love love love Ross, it would be neat to see some Luxury clothing of all sizes to make it in the store.

Unfair business practices, buyer beware!! Ordered furniture 12/28/23 from Dylan T. Dressers were…read moredelivered fairly quickly but the delivery men did not honor the contract agreement to relocate old furniture; furthermore, they put a huge scratch in my hardwood floors. Dylan stated he called multiple times about my bed and the manager stated they documented all calls. The call log only had one call recorded in 9 months. Attempted to return the furniture and they refused to accept stating I only had 30 days yet the invoice does not mention this at all. Asked for money back on the bed I never received and they sent it back to a card the was closed then shrugged their shoulders when I told them, like they had no idea what to do about it. Have called the corporate office for a resolution but I expect to have to notify an attorney.

The unprofessional conduct and lack of customer service from their sales associates to the store…read moremanager, (Steve Tincher) is appalling. It started on Black Friday before closing when sales associates were standing by the door complaining about numbers. The young guy that was assigned to us was rude, pushy, and then lied to obtain the sale. Saturday morning when we decided to proceed with the purchase, we were told that our set was no longer available new and had to take the floor model with no additional discount. We agreed with the understanding that it was a different sales associate. The following day/Sunday, we called to order the matching sectional. No sales pitch was needed yet we were put on hold for a ridiculous amount of time then rushed when the associate got on just to get our basic information. She said the finance office would call us back. We had to leave messages for two days until they returned our call to officially order the sectional. When the sectional did arrive, the men dropped it on the ground directly from the truck (didn't even lower the step). It was raining and instead of using appropriate moving equipment, they put holes in the plastic to carry to the door. They then set the two separate parts on their ends where rain dripped into the ripped holes onto the new furniture. When we got the new set inside, the ends were soaked. We had to have heaters running to dry it out. We contacted the store to ask for a credit and the matching pillows for compensation. They suggested ordering a replacement but waiting another month and dealing with their drivers again was not a good enough solution. Becki said the manager would contact us Thursday. No such communication was received. On Saturday, WE had to reach out to him/Steve in which he only offered a minimal discount. He arrogantly suggested it was sufficient for the numerous issues we had experienced. We countered. He/Steve refused to resolve the situation over $50? How incredibly incompetent and another display of their poor customer service. None of the 3 pieces of furniture are what was advertised, promised, or in the condition agreed at purchase. No one at Grand accepted accountability. I would NEVER recommend this store, and the corporate office needs to evaluate the individuals they put in a management/community role.