okay, so I call to find out how to make a payment for my daughter and 1 girl answers the phone Amanda, she doesn't know how to answer a question so she places me on hold, and Marlene gets on the phone, I asked Marlene what my daughter owes right now and she told me 109.25, then oops, another price $147 and change then oops again to $150 and change so not to sure how much money to rip me off I advised to Marlene that it is not complicated to tell me what my daughter owes so that I can help her with the payments. Marlene then gets a smart mouth and uses it toward me. Well did ask Marlene for her regional managers information and she chose to ignore my question and continue to be rude. finally me being me she got her manager on duty Albert to get on the phone. he was kind enough to give me the amount that my daughter owes and I paid it.. they will never have me as a customer because of the lack of customer service that the employees have. thank the good lord they have to at least get one star in order to write a review otherwise no stars for Aarons in Roswell on 2801 Main st.... It doesn't matter how upset the customer gets your employees should be able to handle them correctly. read more