Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

We first used Quality Tree Surgery to remove many trees that were nearing the end of their life and…read moreto prune some very large trees that hung over our property line. We spoke with several companies, and selected Quality Tree Surgery because they were knowledgeable, had a competitive price, and had good reviews from our neighbors. They did excellent work. When we spoke with them during the job, they listened to what we wanted, explained what they were doing, and why they were doing it. They were very nice, cleaned up very well, were respectful of our neighbors' yards, and did the work in less time than they anticipated. Since then, we have used Quality Tree Surgery to aerate and overseed our yard, and to control aphids on a nearby hackberry (both are annual jobs). When we need to hire anyone to do work to our trees or yard going forward, I won't even bother getting other companies to quote the work. We just go straight to Quality Tree Surgery. They are honest, reliable, do good work, offer reasonable pricing, and every employee we have dealt with has been knowledgeable and pleasant.

Beware of this company. I called for a quote to aerate my yard and was told they would stop by to…read morelook at the space. WITHOUT ANY COMMUNICATION a week later an individual stopped by unannounced, opened my closed gate, and let themselves into my backyard and let my 3 dogs out. When I told the person I didn't know they would be here today, their response was, "I didn't either." I would expect any reputable company to schedule this or at a minimum communicate to the customer, which would remove any risk on both ends. Instead, they let my dogs out. Additionally, Robyn, who answers the phones, finds this to be a totally normal procedure and pushed back that they did not need to give me any notification. If my rottweiler had caused any issues I'm sure they would love the opportunity to come after me.

I found these guys on a neighborhood Facebook page. They were so communicative. They came out to…read moreassess the tree and clearly stated what my options were and what they recommended. The tree sadly had been improperly trimmed by previous homeowners or their vendors, and it had a fungal issue. Because it was so close to my house and power lines, it was safest to take it down. They weee clear that it would be about 6-8 weeks before they could get to me and it was almost exactly 6 weeks. The guys that came out were very friendly. They worked quickly, but safely, and within a few hours were done, cleaning up all branches. I'll definitely call them in the future if I start worrying about my backyard trees and will recommend them to friends!

They are the best! Especially Cabot Cameron, who knows virtually everything about trees and bushes…read more I would hire them again in a moment.

I would rate this company a negative if I could. I had a tree on the smaller side removed beside a…read morepavered sidewalk. The morons cut up the trunk pieces with a saw in my landscape beds. They cut through both my landscape lighting wires and irrigation lines costing me over $1,000 to fix!!!! Furious!!!

The guys were in my neighborhood and they took great care with removing trees from my neighbor. So…read moreI hired them on the spot. Professional, courteous and fair pricing. They did a nice job cleaning up.

Super-quick response to a request to remove dead tree branches…read more Very courteous and professional. Reasonable prices. Highly recommend. (See photo for how they deftly dealt with our "challenging" back yard!)

I just had JB tree service out to remove a few trees and I couldn't be more pleased. First Alex…read morecame to do our estimate he was on time and so respectful and professional. We agreed on a fair reasonable price. The crew was amazing and the work was first class. I will use them again if anyone needs any kind of tree service I whole heartly recommend JB tree service

We had seven trees in the area behind our home (backyard/common area) in Nolensville that were…read morebadly damaged during the recent 2026 Ice Storm in Nashville area. We have worked with JB Tree Service on multiple occasions and were always "very happy & pleased" with the results. We contacted them for an estimate and they showed up quickly - very responsive and punctual. Based on the size and location of some of the trees we agreed and work schedule was arranged. JB noted a weather change with high winds and rescheduled 2 days earlier (originally Monday and moved it to Saturday instead) - we were happy for the change. They showed up with a 5 man crew, lawn mats, big tree grappler to handle the big trees, stump grinder, tree mulcher, etc... (they were SO well equipped - safe and efficient) at an affordable price for all they provide. It was truly amazing to watch all of them in action - a well choreographed tree removal team. We ares SO Happy with the results and an easy 5 Stars and High Recommendation! Our next door neighbor had a different tree service remove two trees that damaged her fence and yard, they took three days and did not even complete the removal of all the debris. Our JB Tree Team was in and out in several hours - and when they drove away all we could do was smile at the results.

Timberworks removed a good size tree for me..It was too close to the house and could have possibly…read morefell on the house. They came out in a bucket truck and carefully removed the limbs as not to damage the house. They ran most limbs into a chipper and loaded the chips into their truck to be hauled away..A few days later they came out and did stump grinding.. When they were done you would never know a tree was there.. They were very professional and communication was great.. They were very reasonable with the price and even offered a senior discount.. I highly recommend them and believe you will be very satisfied with their prices and their service.. Don also came out later and removed a bunch of fallen branches from a recent ice storm.. Did a great job and there again was very reasonable with his price.. Give them a call.I think you'll be very happy with them and the services they offer.

Timberworks Tree LLC was fantastic to work with--professional, efficient, and detail-oriented. They…read morehandled the job safely, cleaned everything up thoroughly, and the property looks great. Highly recommend their team for any tree work

These guys are true professionals. I am well pleased with the job, price, and overall performance…read more Ramiro and his crew did such a great job. What amazed me the most was meeting him in the morning for a quote, then hiring him and asking if he could start that same day. He made it happen. Next thing I know... trucks and big machinery come up rolling up. Great price for the amount of work done, with the right equipment. Very impressed with how well his crew conducted themselves. They clean up everything they cut and make sure everything is left in better shape than I could ever imagine. I have always been a DIY person but this is a job i couldn't do... Karol's tree services was able to a great safe job. And my "perfectionism" approves 100%. We ended up having them cut two big cedar trees down with stump removal 5 other stumps removed 3 medium small trees taken out and trimmed 1 huge tree trimmed And a bit of yard cleanup and trimming So glad to have found this company. Very very pleased.

I know my review is going to be one of the the sole negative reviews in a sea of positive reviews…read more Alas, I wish I didn't have to write this but unprofessional behavior is not okay and I would like to get my experience out there. Last week, Romiro (the owner) came out to my property (after being late due to reportedly having truck problems), and was very nice. Reasonable quote. Was looking forward to having the trees on my property trimmed. He showed my husband and I his license and schedule. We decided to get this done today, 4/4/17 starting anywhere from 8am-8:30am. Well, fast forward to 4/4/17 (today): 9am came and went. I contacted the office. The woman told me we were in fact on the schedule and she would contact her "boss" to find out what happened and get back to me. Well, over 1/2 hour came and went and no returned call. I called back around 40 minutes later, I left a voice message. She called back a couple of minutes later and told me the guys were emptying out their trucks because they were full. They would be here between 10:30am-11am. 11:20am: no tree service on my property, no follow-up phone call to notify me of what was going on. Basically, a no-show. I called the office once more and cancelled the service. I notified them I would be searching for another company. Never received a call back. I am extremely disappointed as I have many other things happening and was looking forward to having the trees trimmed so that they would be safer when we get these strong TN storms. I do not understand why a company would give the estimate and then not follow-through without an explanation. I understand life happens and would have been perfectly fine if they contacted me and told me the truth, that they either forgot or something happened, etc... I do not, however, understand this type of unprofessional behavior that seems to be more mainstream nowadays. I am a professional myself and conduct my self as such. I guess I will stop expecting others to act the same. Based solely on my experience, I DO NOT and CANNOT recommend this company. Here's a doozy of an update: Apparently, they don't even communicate with their own staff. 2 guys came out here without being notified that I had cancelled from earlier due to lack of communication on their part. They said they were the only 2 that were sent out to start this massive tree trimming service (for 2 60' hackberry trees, might I add). I had been instructed earlier by the woman that answers the calls that more guys would be sent out due to starting at a later time in the day (which was supposed to be around 11am). And these 2 poor guys were the "extras"?! Messy business practices.