Dean at Cartridge World had been providing excellent service to our office for years. Very…read moreresponsive to problems with ink, and providing ink very timely when we are low. He delivers needed supplies within minutes of us calling. Very impressed with his excellent customer service. Always ready and willing to go over the top for his clients. Thanks, Dean for your great work!

Dean at Cartridge world always has our best interest in mind. Always there to help and ship…read moreanything fast! Great service and rates!

I do like shopping here, but I liked it better when they had the CUSTOMER SERVICE DESK away from…read morethe cashiers. They knew what to do and did it well, and they knew how to treat the customer for what they needed. The cashiers do a wonderful job but they get overloaded sometimes. I think having the self pay is a good idea. My problem is I placed an order and part of it came in and the other was shipped out a couple days out. I showed it was in on the Kohl's order and went to pick up. They said they didn't have it. I checked again & went back with the order number still said it wasn't in. Called customer service said it would be there about the 6th. Went back around the 9th still nothing. Sent my husband up and he was able to get one of the pieces that came after telling him that they didn't have it he was going out the door and they yelled at him they found one piece the other one wasn't there they said. I kept checking and it showed shipped at store. Called can't find that order number. I called customer service he said it should be delivered by January 6th. I have never received a email that it was in but on their site it shows delivered. I checked again and again and called again 1/23/26 can't find number. Called customer service they said it was delivered to the mailbox. But I told her that they said they couldn't bring up the order number so she said it's out of stock which to me they should have ordered me another one when I called the first time and told them they couldn't find the order number. I had a 30% off but honestly didn't want to use because I wanted this order settled so I lost that. I feel they did a disservice to me when I kept calling about the order. The second time I should've been told they would reorder it. Now I can't get the top I ordered 12/26.

This stand alone location is a really nice store. The product selections are extensive and above…read moreaverage in quality. Sale items were plentiful and we took advantage of them. Returns and exchanges were handled well. Some of the aisles in various departments are a little confined in that it is difficult for wheelchair access and mobility. Finding store personnel to help is a little tough. The younger associates looked at my physically challenged companion as if she had an STD or leprosy...not the case according to our doctors. No one seemed to want to help her and that upset me, but my companion was a trooper and just carried on only to break down after we left the store. It's sad, really sad. We haven't experienced this anywhere else. I wanted to make a complaint, but she wouldn't let me...she's the type that wouldn't say "Poop" if she had a mouthful. Might change the rating to 1 star if it happens again. Again? Yeah, she likes the clothing, accessories and has their charge card that gives special discounts and perks.

This is a wonderful place to shop for your home! Mary and her daughter Beth are extremely talented…read moreand the displays they create are just beautiful! I've been shopping there for many years, including when she was at the old house on Harlem Road. Mary's by Design is the place to find the unique, high quality items you won't find at other home stores such as HomeGoods. Stop in and browse. You won't be disappointed!!

Frank Jewelers is a family owned business in Freeport, Illinois. The last two years like other…read morebusiness their store front was vandilized during the riots in Freeport. COVID and the vandalism has not stopped the Fontana family from doing what they do best putting a smile on their customers faces. I have been a customer of Frank Jewelers for the past 17 years. This past month, I asked, if they would be able to redesign my wedding ring using my mother's diamonds from one of her rings. I explained to them my daughters vision for my ring. As expected my ring is gorgeous. Freeport and the surrounding area are fortunate to have Frank Jewelers as a pillar in the community spanning the last 80 years.

I brought in 3 watches. Two of them needed a simple battery replacement. The third needed 3 links…read moreremoved from the band so it fit properly. Routine stuff! When they charged $150 for the process is when my mind was made up that I'll NEVER, EVER do business with them again... I highly recommend the same!!

I can't speak highly enough of the Customer Service at NITE, especially Ramon.He went out of his…read moreway to find a Certificate of Origin for a trailer for me...for a trailer that I did not even purchase directly from NITE.  If this is the type of customer service NITE provides to 'non-customers', I have to expect that purchasing a trailer from them is a fantastic experience. Thanks, NITE!

Definitely not trustworthy. I tried for more than 3 weeks to purchase a BH150 backhoe NITE had…read morelisted on TractorHouse and the NITE website. Salesman Jerry kept stalling, saying his team was trying to figure out how to crate for shipping. I offered to cover all package and crating costs, or buy a NITE trailer along with the backhoe; then offered to drive all the way there to pick it up. Salesman kept stalling, saying "I'll get back to you." Then Monday this week he texted the item has been sold. Not a company I would want to to business with. ​