We needed a new microwave ASAP. Our broke on a holiday and on of our elder dogs is on a homemade…read morediet. Since we bulk make and freeze them we need the microwave multiple times a day. I looked at a few places to go and settled on this store because it is local, women and Asian owned. I walked in and started browsing the microwaves. I appreciated that the gentleman working asked if I needed any help after I was there for a bit. I told him I was looking up the model numbers online to see their features etc. and didn't need help. He was cool about it and nicely made sure I knew if I had any questions to just let him know. After looking at the microwaves on display, I walked throughout their whole space to make sure I had not missed one. There was one I missed in the entry display. I looked up the model and size online. Checked to make sure it was the right size for the space I was putting it in at home. I told him I thought I was going to buy it just wanted to check a few more specs online. Once I was sure he got it out of the display and made sure to give me the wall mount and screws needed for it. He offered some suggestions and advice from his experiences installing. Then he worked on the paperwork. Really appreciated that he highlighted the warranty number and details to register the microwave with GE. The microwave is selling for $809+ elsewhere and I purchased it for $359+ tax. It was scratched up on the side but since it is being installed under a cabinet and between to cabinets that was of no concern to me. They had a love of other appliances in there. I will be going to them in the future for any appliances. I would without a doubt recommend them. I found it helpful to have my cell charged up and search the model numbers to see specs, some reviews and other details. I asked and the gentleman who was in the store moved and placed the microwave into my car. He checked to make sure it had the pieces. When I got home I noticed the interior circle that the glass sits on was cracked. I just used the one out of our old microwave. I had to hit the brakes hard a couple times on the way home due to it being what I can only describe as some driver's first days in discovering turn signals. Anyway, I am not sure that the crack is not from those driving instances as the microwave slid around a bit. This was not a big deal, I had a solution at home and I did not reach out to the store about it because had a solution at home already. They do say they try out every appliance before it goes on the showroom floor which is great! Microwave is a dream and I love it. It is super easy to use. Way less loud closing than our older one and has a nice look in our kitchen. We are super happy with it and our purchase!

Just bought a fridge from this store. Besides the fact that the woman behind the counter was…read moreincredibly attractive; she was also very courteous and hella respectful. I'd highly recommend this business. Great staff and very affordable prices.

Bob's Appliance may be small in size with only one employee... It is Bob and these people are good…read moreat what they do! They highly place being honest with the customer about the repair needed and attempt to keep the cost within reason for the customer, yet meet their need for a decent profit. I know each of you are tired of the ghost companies in the yellow pages (one phone # and listed under a dozen names), and up front $$$ intimidations just to show up. Bob's is customer orientated a pleasure to do business with.

Our refrigerator quit working. We called Bob's Appliance and he came out the next day. He fixed our…read morerefrigerator and while he was doing that the dryer whom my wife was using quit. After he repaired the refrigerator he fixed the dryer. My wife couldn't be more pleased and he charged the normal service charge plus the parts to fix the refrigerator (temperature switch for the refrigerator was defective) and the dryer (the door switch was defective). He was very professional and most of all he did a great job. Oh, and by the way the refrigerator stopping working right after a few days, we called and he came back, minor issue, he fixed the issue and at no charge to us. This was January of 2020 and it has now been a year and the dyer and refrigerator are working fine...will definitely use him again...Great Service.

Hello I said yes,but with a caution. The store great they prices way better than any completions…read more Staff really helpful. If you in the market of great discounted new but slightly damaged home appliances, go and check they inventory. Everything coming with one years of warranty. That great, but... please do your homework check the model you like and see if have serious technical issue with that model. This is not the store fault but some brands certain area no warranty service?! Yes then "Huston we have problem. Anyway this review about the store itself. Inventory staff 5 ***** This is the only store I can recall with almost only slight cosmetic damages and greater than other competitions price.

From the owner: New, Scratch N Dent, Flood Model Displays and some refurbished models. Wholesale Pricing To The…read morePublic 40 to 70% OFF MSRP Prices Elite Liquidation Appliances & Electronics in Kannapolis 12 Month Financing & 100 Day NO INTEREST

Home Depot is in need of an overhaul! Help was very sparse;…read moreAlthough the few employees I encountered were extremely helpful in giving me directions to find certain items and checking me out there's still lots of improvement needed to improve the stores shelf presence. The shelves were poorly stocked and the items that were on the shelves and in the bays were not clearly labeled. Maybe they were waiting on a truck delivery, but as of right now, this was not the store for me.

Ordered a bed frame. Received the wrong size. Called customer service. Lies were told. They sent a…read morepackaging slip for one box after mentioning there was two he said that that would be fine. UPS came to pick up. And would only grab one box because that's what the shipping package said. All on Home Depot not on UPS he was going to make another run to come get it tomorrow if I got a packaging slip. UPS then kept me on the phone for 22 minutes trying to sort out the first customer service services mess up. Horrible experience and now having to wait 14 to 16 days for a refund because they have to wait until both boxes are in their possession. Nothing will be done no compensations literally just wanted them to send me the right size bed but no, they only did a refund and I have to deal with them yet again I was told that I need to also call back to customer service to hopefully get my refund sooner. So another phone call that I didn't have to make and probably be on the phone for another 20 minutes.

No service whatsoever! They acted like we weren't even in the store. I wouldn't give them a penny…read moreif that's all it cost.

Very helpful staff. Greeted us as soon as we came in the door. We got a washer and a dryer for a…read morefraction of the cost of other stores and they work great! Helpful loading staff as well

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

This is a family owned store and I would ALWAYS prefer to work with any vendor where I am dealing…read morewith the owners or people who have a true stake in the business instead of supporting a large corporate entity. The customer care is top notch and they did excellent work at a reasonable price. My vac is like new!!!!

Swung by yesterday looking for a bag to put in an old backpack vacuum. I hadn't been able to find…read morethat bag anywhere, so I called ahead to make sure they had what I needed in stock, which they did, and the bag was set aside for me upon my arrival. Price was very reasonable, but they offered me a similar generic brand bag that was even less expensive. Once I got home I realized that the bag didn't fit my vacuum, so I returned to the store with my vacuum and we found the right bag, for which the owner happily exchanged the bag I had purchased. Pleasant experience, inexpensive products, helpful staff.

Excellent furniture store easy credit Cynthia is my salesperson Ashley was the manager both…read moreexcellent!! I got a Ashley sofa on black Friday for $199. What a deal! It's a $499 sofa you can't do better!! The best! But I do miss Ashley tho

This store is a good one with very good and nice employees. There are actually several good stores…read morethroughout North and South Carolina. But the company as a whole is absolute garbage! Upper management doesn't actually care about it's customers or employees. They are so far behind with basic things like online payments, decent internet connection for employees not at the corporate office, up charged and sub-par furnitire, etc. Do not, and I repeat, DO NOT spend your hard earned money at this place! They don't deserve any of your money or time. Don't apply to work here either. They have crazy turnover with employees because, once again, upper management doesn't care about its employees so no one gets adequate training to do their job. They're just thrown into the fire to try and figure it out. And unsurprisingly, most people don't make it more than a couple months because the stress and pressure of maintaining sales numbers gets to be too much. Stay away from Kimbrell's at all costs!