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    Aamco Transmissions

    1.0 (1 review)

    Services - Aamco Transmissions

    Auto transmission repair

    Transmission leak inspection

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    7 years ago

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    Baker's Transmission Service

    Baker's Transmission Service

    (4 reviews)

    Big shout out to Glen and the crew at Baker's Transmission in Grand Junction for a job WELL done…read more They took on my 48RE that had been built in Utah that was a total failure with only 3388 miles on it. They got me fixed up in record time at a very fair price. Their build is the transmission that I wish I had gotten in the first place. I am well pleased with the job, and I highly recommend them. They will definitely get my work from now on. I give them a solid 5 stars. D.P. Green River, UT.

    My wife and I were returning home and about 70 miles out of town when the automatic transmission on…read moreour 2004 Jeep Grand Cherokee wouldn't shift properly as our speed increased, and then the vehicle began lurching. So we got off the highway and called for towing service. In the meantime I called Baker's Transmission and confirmed that they would be able to look at the vehicle and at least diagnose the problem in the next day or two... to which they said yes. After a long wait for towing and ride back to Grand Junction, the service writer again confirmed they'd get to the vehicle in a day or two. Although she seemed a little put out when I asked if she could tell the towing driver herself where to unload the vehicle. And no way they could provide a ride for us home. So a few days go by and no response; we stop there in person and get the same story... a day or two more. After a full week has gone by, I'm starting to get a little impatient, but was never mean or verbally aggressive in any way. I just wanted answers for why it was taking so long, or if they could suggest a range of possibilities for the problem. By then we're new car shopping as transmissions can be really expensive. The answer was always something that said nothing: "We're waiting on driveshaft parts prices... we'll call you when we can tell you something." What's a driveshaft? "We'll call later with that information." Can I speak with the owner? "No, he's not available. We'll call you later." At that point, the frustration level on the part of both the service employee and customer is at a boiling point. Okay, I get it. I've been in business for myself for over 40 years. In sales, I could always recognize interference from gatekeepers when I was not gonna get to speak to the owner. No way. No how. Nobody gets to see the Great Wizard of Oz. Proverbial door in face... and get out of my hair. And that was this person at Baker's. I also understand there are things that happen outside the control of the business owner that make the customer unhappy. But it's the responsibility of the business owner to explain the situation and initiate communication. Not ignore it and wait until the customer is ready to explode, or leave it in the hands of an employee who could not possibly care less. The absolute worst part of this mess (and motivation for this review) was that the service writer person was blaming me for wasting so much of her time (5-10 minutes asking apparently stupid questions) preventing her from doing her work. I consider myself a patient person... but I draw the line when the business screws up and then plays the victim role, blaming me for their problems. To lay this review to rest, the mechanic called on the phone after I left a few minutes later, stating that he was unable to replicate the symptoms. He was courteous enough explaining how there could be intermittent issues with a sensor, wiring, or something of that nature (information I would loved to have had a week before). But the vehicle seemed drivable. That's all I needed to hear in order to get back over there and retrieve my Jeep before I was tempted to strangle someone (that's a joke... I'm not a violent person). But if you've ever felt like an auto repair business was giving you the run-around... this was the queen of all such encounters. Oh... and they charged me $100 for that little bit of terrible service. And the transmission symptoms are still there.

    Aamco Transmissions - transmissionrepair - Updated May 2026

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