Over the past month, I requested quotes for my home and auto insurance. After comparing quotes from…read morethree companies, I found that Derrick Spencer State Farm Insurance in Laveen, AZ offered the lowest rates for the same level of coverage I had with my previous provider. I worked with Jesus, who was extremely helpful in explaining the quotes and coverage options. When I needed clarification, he patiently walked me through the details by phone and followed up by email. I am grateful to have Jesus as my State Farm agent. I especially value his patience, professionalism, and commitment to excellent customer service. I also appreciated Jackie's support. When Jesus was unavailable, she responded promptly to my questions and readily offered her assistance when I needed help using the State Farm App. Kathy B.

**Review update** I cannot express how much i love trusting…read moreIvonne Espinosa with my insurance needs. She does an amazing job of listening to my needs and wants and ensuring that my policies issue to my preferences. She is absolutely amazing and I highly recommend that you ask for her and trust her to help protect your family from the unexpected! Whether that is someone crashing into your car, a microburst knocking your roof on your neighbor's pool, or ensuring the financial security of your loved ones through life insurance, Ivonne can help you. Thank you for caring about my family as much as your own!

I have been with State Farm for almost 20 years. I am originally from Albuquerque, NM and my old…read moreagent, Shirley Scott was absolutely incredible! She always answered her phone, helped as much as she could and lowered my rates whenever possible. John Aleman however, does not feel a need to return his customers calls, help his customers with their rates or even acknowledge them. I called on Friday at 5:20 and the office was closed (even though on their website, building and even corporate State Farm that my call was forwarded to said they did not close until 6 pm). So the corporate agent on Friday tried to get a hold of Mr. Aleman's office and was unable to do so, so they left a message for Mr. Aleman to call me on Saturday. I never received a call. By the middle of the day on Monday I had still not received a call. I called the office and received the answering machine yet again. Mr. Aleman obviously doesn't care about his clients and is terrible with customer service. I love State Farm but would NEVER recommend this agent if you want anyone to answer the phone or help you.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: AZ-2846613

One of my friends recommended Kenny as she has been a client of his for years. I was recommended to…read moreuse Kenny or his son but was told that they were not accepting any new clients. I had an appointment booked with Lydia. The building is in its own space and was easy to find. I walked in and was taken back to Lydias office. She was super friendly and got down to business. I was only in the office for about 20 minutes or so. The price for short form is $90 but if you pay with cash it's $85. I happened to have cash on me so that was nice to save the $5. I will definitely be back next year and already recommended this place to family. Thanks for a quick and painless tax experience!!

I worked with Karina G, she was professional and very efficient on getting my new auto loan policy…read moreand Home insurance. She made the process very easy and simple to understand. Strongly recommended her and Kenny Ong financial services.

Leslie's agency has welcomed us with open arms and we couldn't be happier!…read more Since my first conversation with Leslie and yessel, our coverage and knowledge has increased with the customer service that is second to none! They made us feel like family and we will definitely continue to business with Allstate (leslie's agency).

Leslie was a great agent, as she's knowledgeable, friendly and has a great smile…read more Top notch agent and provided me great overall customer service. Looking to switch all my insurance to her as my one stop. 5 STARS

Michael is a generous human being. I'm not he's customer at all but I'm on he's route(USPS) and he…read moreis always nice and offering water to me on these 110 + days and let's me use a small room to cool off and take lunch. Other business won't let me hang out even with a mask. Now I know for the future if me and my family need insurance I'll stop by and talk to him first. Thank you.

We have many years as customer of Michael Velazquez, we have car, home and life insurance with him…read more He is a great advisor, we have always received consistent and excellent service. If you visit his office, you will leave satisfied with his help and confident that you hire the right service. Ademas es bilingüe, es una persona en la que puede usted confiar.

Honestly better off calling the 800 number than calling this office. Brad was unproductive and…read moreunmotivated to help complete my sign up process. Called a few times to check on the verification process and Heath was flat out rude. Told me find insurance elsewhere when I called almost 2weeks later for a follow up. Stating if I need insurance call someone else. I started this process weeks ago and this unprofessional of them both Called the main 800 number they sent an email to underwriting team and completed the verification process in less than an hour and completed my insurance request.

Patricia helped me out today and was absolutely amazing! Really sweet and talked me through…read moreeverything. Would give more stars if possible, need more people like Patricia!

I don't usually go out of my way to do reviews for companies or anything really, but I decided to…read morego out of my way and do a review because these people are amazing! They deserve to get recognized for their hard work. Elma and Genaro are amazing at their job! Sometimes when I call I honestly feel like I'm talking to a friend or a family member because they make you feel so welcomed even over the phone. They always answer my question very well and they make sure I have full understanding of my policy before proceeding to ending the call. Every time I call they always answer in a timely matter and they always provide amazing customer service! I have been a customer for about 2 1/2 years and I honestly don't see myself switching over to a different company!

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Phoenix, Arizona. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Phoenix, Arizona, we also have low-cost renters insurance, business insurance and more in Phoenix. For the cheapest car insurance, call your Acceptance Insurance.

Recently became aware that Farmers/Gallardo had been overbilling us for home insurance for…read moreapproximately 5 years due to incompetent representation. The Agency has absolutely refused to offer any type of credit even admitting that the policy was incorrect for our application. We had a false sense of Farmer's taking care of us since we had been with them over 50 years however, the Agency sold and the competency level failed us. Trust and loyalty is not advised, always shop your insurance every year! Hard lesson to learn.

Karely assisted me in getting new car insurance moving in from Vegas. She was extremely helpful and…read morebasically saved me time and money!

Leticia Jefferson is the best part of State Farm. She has been so quick, responsive, efficient and…read morefriendly. Her promptness with activating my policy months ago was wonderful, but the real impressive behavior was her responsiveness to servicing and policy changes. My experience with State Farm Customer Service was more than enough for me to switch. However, Leticias service and follow up is so exceptional, I will stay with State Farm and refer to Courtney Garners office, under the condition she still works there. Thank you, Leticia!

I have been with Courtney Garner for at least 8 years and have had the best experience with an…read moreinsurance company, they are beyond helpful. I have never had another company get me a better rate than they have. Anytime I have a question or concern they are always quick to give me a honest answer, you'll never be disappointed with Courtney!!

Legit no one answers the phones at all. Sometimes you wont get a call back for 3 days. I tried…read morecanceling my life insurance with them. I signed the documents and submitted and recieved a violation 3 weeks later for the years premium.

Maria velazco..fue mu atenta muy amable me ayudó en todo lo k yo necesitaba y dudas k yo…read moretenia.muchas gracias maria..