Very informative and helpful. No weird fees they just wanted to help us get a hot tub up and…read morerunning. I have a pool that needs opened in a few months and will be using them again

Very happy with their work fast and efficient. They got to house by noon and left before 6:00 and…read morewe had hoses in the pool filling. Came back the next morning to do a little work and they were done

Up until a few weeks ago I would have given Flint Hills 4 or 5 stars. Had a problem with one of…read morethe pumps on my hot tub and called them out for service. Was quoted $700+ for the pump and at least 2 hrs labor to install. Did some looking online and found the same pump for about $400, so called and shut them down from changing out the pump. Got another company out to look at the pump and come to find out it was only a $25 capacitor that went bad. So what would have cost me about $1000 was repaired for less than $100. When I spoke with the service manager at Flint Hills about this, he said that the techs are not trained and do not change capacitors just swap out pumps. So if you have a pump go out, might think about who you call to come work on it as it could cost you a lot more to fix.

Perfect addition to our new home. We shopped and compared, sold on flint Hills! Enjoyed by the…read morewhole family. Flint Hills always available as needed.

Great local pool company. They do an amazing job taking care of our pool. Responsible , trust…read moreworthy employees and great customer service.

Never have i been so screwed around by a company who still didnt get it right in the end, over a…read morethousand dollars later. I explained i bought a new home,came with large pool i knew nothing about. I asked to come open my pool and inspect everything to make sure its properly functioning. After weeks they showed up tossed some chemicals in it and left $250 dollars, didnt check my filter or my pump or vacuum. Billing said they pulled my pump but never did, never touched it. I wasnt home for this visit and i wasnt called to be theror i coulda told them then. This was visit 1 of 2 they claimed needed to be made. I waited months for return visit to get my pool up and running. Finally i called them asking when they might expect to be back as its already well into 100+ degree weather and id like to swim. They had no idea who i was or what i was talking about. $250 to treat a pool (step one) that turned back into a swamp and the filter wasnt serviced and running like i asked. I feel robbed of that 250 because it was pointless literally. At the time i didnt know they never even looked at my pump, though they said they pulled it. So i call and explain my situation a second time. Jus moved, new pool came with house i need it inspected and started up like i said before and they didnt do. Few weeks later a guy shows up, mind you over waited over 4 months at this point, guy shows up, no idea whys he there, jus to treat my pool, my green swamp pool from their last failure of a visit. Told him NO i need my pump and filter up and running, I WANT MY POOL OPEN for gods sake. Guy looks at my pump for one minute, says its toast and i need a new one.... Why they didnt decide that the first visit i don't know!?! After all i asked for it to be inspected and the fact they had no idea and immediately said its toast when i told them personally, to check it and thats why they are even at my house about it tells me they never looked at it before at all. 4+ months waiting for this visit and guys clueless why he there. Says i need new everything, so i wait longer for something that should of been determined months prior when they was AT MY HOUSE FOR THAT REASON. Had no problem sending me a fat bill though. After second pointless visit i call office AGAIN and explain yet AGAIN who i am what they didnt do and what i wanted done which i had already told them before, AGAIN. I want my pool cleaned running and treated. Guy shows up with new pump etc, hooks it up, no treatment no vacuum hook up and bounced. A connection was leaking and until i mentioned it im pretty sure was going to be left that way,. He wrapped black tape around it and said they have a tendency to pop off because of the tape keep eye on it, i expected maybe once a month he meant, wasnt an hour later it was popping off and would not stay on. I had to fix it and secure it MYSELF properly. That bill was over a THOUSAND dollars and 3 visits 4 time me calling the office and explaining as a paying customer what i wanted done and even after all that, in the end they still got it wrong. I seen their 2021 business of year award or whatever it was and i wonder how???? With the way i got treated and handled, theres no way thats accurate. Oh and the first visit where they did nothing i wanted done and charged me 250 for showing up and doing it, i complained because why would i pay to have someone treat my pool jus to let it sit powered off just going back to a swamp in a weeks time, filter was junk and they should have known that and replaced it then. 250 dollars for services that did nothing at all. They took me for that i feel robbed and i expected some kind of a reimbursement for their error. Nope next bill was in full. So all in all i will never use them ever again doesnt matter if i have to find someone a thousand miles away. I have never been so screwed over by a company in my life. On the phone they were super nice, and oh i dnt know why we forgot about you, dont know why it says we pulled your pump, never did and charged you for it, dont know why we been there 3 times and still havent done the job requested, dont know why we cant repay u for services we did that were un warranted and pointless and wrong per what was needing done. Jus scooped my money up in bulk and never did the job right even at the end. Im disgusted this company performs like that. Very very unhappy. Super nice people on phone... Not a clue whats going on even when told directly multiple times

I've used Energy Center for many years to service fireplaces and my swimming pool. Never had any…read moreproblems.

I have used energy Center for years for both a fireplace and a hot tub. While the service good they…read moreare now charging a fee for debit card use. I understand a credit card fee but a debit card fee makes no sense. They will however take a check. Which makes no sense because a check is much more labor intensive than a debit card transaction. So I've started purchasing all my chemicals online. They seem to have lost interest in the customer in the past couple of years.

will not fix there mistakes. they say you have a warranty but it comes with a price. lies to you…read moreabout someone to come fix it but they never show up. I told Cheryl she doesn't care about the customer all they care about is getting your money and then walking away. her response was ok" , sorry you fill that way. sorry doesn't fix my sagging pool liner because at installation person did not install the liner correctly. Would definitely stay away from them.

From the owner: We are a BioGuard and SpaGuard Platinum dealer focused on customer satisfaction. We use BioGuard's…read moreexclusive ALEX software for in-depth water analysis. Bring in a water sample for analysis using the fastest and most accurate water testing system in the industry.

Came here on a Saturday afternoon looking for a hot tub filter. The woman who helped us was very…read morefriendly and helpful. She said if the filter we bought ended up not fitting correctly, we could just bring it back no problem. They have a lot of other neat stuff for spas there too. Yes it's cheaper to order your filter online, but it's more fulfilling to support a local business.

Purchased a "Dimplex" electric stove that looks and works great in our living room. Customer…read moreservice was the best!

These old men are scam artists!! They wanted $87 a month for the winter months!! What do they do…read morewith a closed pool?? No circculation with the water!! They are the highest company to open and close your pool in Wichita area! PLEASE call around!!! DON'T use them!

Quick response time, got over here to give an estimate the same day, and did an excellent job.read more