Thanks for getting back to me. I'm glad someone finally told us that our indoor storage unit we've…read morebeen renting for months was never climate controlled to begin with. I still wonder to this day what our insurance covered due to the fact that mold should be #1 coverage. Since it seems like you get mold in all of your indoor units pretty regularly I now understand why it's mold is not covered since it would be a huge money pit for your business.

Crystal was great. I got 1/2 off first month on web - plus Crystal gave me a free lock - apparently…read moreregular master locks are too easy to break. Items stayed safe and secure and dry all Summer. Will use again.

Clean and nice. Staff was helpful and positive. We secured a great location and a 10X20 unit…read more Couldn't be happier. We feel out good are safe and secure.

The team at Extra Space Storage on Merrimac are super friendly, helpful, and professional! The…read morefacility has great security and everything is very clean! I highly recommend. The manager Teddy was awesome!

We had a wonderful experience with ACS. Amy was an absolute pleasure to work with - she went above…read moreand beyond to help me make arrangements long distance for my daughter to store her things over the summer. Amy made everything easy, affordable and worry free. The price was right and knowing that she was there to help my daughter whenever she needed something was invaluable. Highly recommend ACS especially for students in the Williamsburg area!

This is the best storage experience I have ever had. The on-site managers make all the difference!…read moreThey are friendly, attentive, and patient. The grounds are scrupulously clean and the units are dry and well maintained.

We like the location. Every unit is climate controlled. Even on the hottest day it is cool and…read morenot humid. There are plenty of sleds. The customer service is excellent. The units are clean and bright. No funky smells. We got a good move-in deal. We're happy with the business. They seem to stay on top of things.

From the owner: Conveniently located on Ironbound Road in Williamsburg, VA, Mini Price Storage offers a wide range…read moreof clean, modern, and climate controlled self storage units to fit every need. Whether you're moving, downsizing, or need extra space for your business, we make storage simple and affordable. Locally owned and committed to exceptional service, Mini Price Storage is proud to provide Williamsburg with self storage solutions that are modern, affordable, and hassle-free.

My unit was dirty when I started my lease. At first gate was always locked but past few few months…read moreit is the gate is always open no matter what time of day I go. it's really not a safe spot or neighborhood, there's no housing around. one of the reasons that I decided to go with CubeSmart was because they had a gate access even though it was in a remote location. I thought as long as the gate was down I felt safer but the gate is always open no matter what time of day I go. I have seen people walk off of 64 in the woods behind the cube smart I don't go at dark or alone anymore because I don't feel safe. I have left several messages with management and they do not return my phone calls. Very unhappy with customer service. Go to Airtight! They are professional, clean, always someone there, gate is locked, plus they have a bathroom!!

Cubesmart in Williamsburg, VA at 7346 Merrimack Trail has the absolute worst customer service!!…read moreFind another storage facility!! Due to heavy rain and traffic we were somewhat delayed arriving at the location. We advised the manager, Meshach, that we had to catch a flight and the Uber was waiting. He insisted that we provide a dec page for the insurance for the truck. He did not want to accept a valid insurance card and registration. He proceeded to elaborate (I'm being polite) on this for 70 minutes. Long story short, once we were done, it was panic time for possibly not making it to the airport on time. We forgot that we left 3 grocery bags with paper trash outside the vehicle. In the phone conversation with Meshach, he said that it would be ok this time, but next time they would charge. It was appreciated. Now he is sending a bill for $27 dollars to take 3 grocery store bags to the dumpster in the facility and says he never said he wouldn't charge.

Absolutely a great self storage facility fair prices very clean lockers great employee named…read moreTiffany if I had employees like her so devoted to the business, I would still be in business. She is a true asset.

Excellent facility, great location and friendly service. Dennis has been a pleasure to deal with…read more We recommend storing here to our friends often.

Abe's came at a serious time of need. I was moving stuff down from northern VA and desperately…read moreneeded a unit. Unfortunately, most offices were closed or had limited hours on the weekend. Abe's was open until 5pm. Special shoutout to Cindy- she was SO kind, helpful, and hospitable. Not only did she quell my stress and anxiety, but she knew I am a W&M student and gave me a discount. She walked me through everything, was very transparent about prices, fees, hours, and processes, and personally showed me my unit. She even made sure I had a unit closest to the elevator since I was on the second floor. I cannot recommend this place enough. Friendly, convenient, clean, and not a bad price either. Thank you, Cindy, for helping a girl out!

From the owner: Abe's Self Storage - A Matney Family Business…read more Looking for a self-storage unit in Williamsburg, Virginia? Abe's Self Storage is the right place! Whether you are looking for a temporary or permanent storage unit, Abe's Self Storage has the right solution for you. Our goal is to help solve all of your storage needs. We take pride in providing safe, convenient, and affordable storage options that give you peace of mind.

I am going to preface this review by stating I found out about these flaws on moving morning and I…read morehad no time to make other moving arrangements. Up until moving day, everyone that I came into contact with was respectful and quick about returning calls. We moved from Chesapeake VA to Onslow County NC last Friday, August 29th. We wanted to save as much in a move as possible so we bought over 100 totes & packed mostly everything ourselves so basically, all we needed moved was our furniture and little things left over that we needed up until day of move. The moving crew showed up between 9-10am reeking of Marijuana. Did I see them smoke it? No, I did not but they all smelled like it so, regardless of who was actually smoking, they were all in the same cab together. Not only did they show up smelling like dope, each time they came back from a break, there was a fresh Marijuana stink. Now, what others do on their time off is their business, but when they've been entrusted to move my things, I would expect them to be sober and unencumbered by the stench of dope. I mean, these folks drove a large moving truck high on grass. Isn't this an OSHA violation? We are not yet unpacked but most of my lamp shades are damaged-bent out of shape, filthy with dirty hand prints and one of them has a gouge all the way through the shade. Some of the frames on my artwork (not fancy stuff but still) have been scratched to the point there is no way to fix them. My shoe closet has a long scratch across the top. Now, I will say, our furniture appears to be undamaged but I also haven't finished unpacking. I would hazard a guess that the damages are less than $1000 & I'll just replace the lamp shades & live with the other damages because they were able to deliver our goods the next day so, that was a plus. Our things smelled like Marijuana when they were delivered but it dissipated as the day went on. I didn't take possession on delivery date, my husband did, because I just couldn't deal with another day of dope stench. I'm waiting on our rep to call me back as they need to know of these safety issues. 2 stars because most of our furniture wasn't damaged and we did get next day delivery but seeing the damage we do have on fragile items, I'm glad we packed (and moved) all of our breakable & expensive items ourselves. Ps, I spoke with Bill the other day & gave him all this info. He said he would address it with their crew. Again, I do not know who was actually smoking the weed as I did not see them do it, only got the after effects. I see on another review someone else talked about someone on their moving crew being under the influence. Brian texted me today to ask about our move. He advised me that action had been taken but again, I told him I did not see who was actually smoking it, just that they all smelled like it & the truck had a lot of smoke in the cab. I feel this is important to note as I do not want to accuse the wrong person. He stated he thought we were happy with the move as my husband didn't mention anything before they left after delivery. My husband thinks everyone should get a pass & would never complain to a business regardless how the service went. That's why I'm the honest, but heavy, truth teller. Plus, he didn't inspect anything. Just took delivery & paid for it. **** thank you Brian for asking the time to respond to my review. Everything stated in this review is a fact. Not an opinion, but a fact. We do not smoke anything but I am very aware of the smell of Marijuana & I did not imagine it (I am not the only reviewer to mention it either) as it was only myself & the movers. So, the stench didn't just appear. My husband carted 2 lamp shades, both of which are still in the totes i packed them. The damaged shades were all packed & transported by your crew. We did not transport the artwork & it was not damaged prior to moving. As I had informed you, what my husband will not, (he) never has or will do, in the future is complain about service. It is not in his DNA. Yes, he tipped your crew but he tips everyone, regardless of whether it's earned or just ingrained in him to tip everyone. I have been accused of many things but being a liar isn't one of them. Nothing posted here is fictional or untrue. I am very aware of my things & how they appear to myself & others. I would notice one shade out of order from a distance like one 50 yard line to the other. I stand by comments, I have nothing to gain from giving my honest opinion & have not requested for damages to be repaired or items to be replaced. Just the facts ma'am. Nothing but the facts.

Very professional staff and crew. Excellent communication. Moved us on short notice. Highly…read morerecommend.