Total disappointment. My husband and I visited as 15+ year members to discuss a beach vacation. We are experienced world travelers and historically have booked everything on our own. We were seeking guidance on resorts, times of year to go and general knowledge. We spent 5 minutes there because the agent refused to discuss anything with us unless we picked EXACT dates for our travel. Our schedules are very flexible and we hoped it would work towards our advantage for booking. Rather, they treated us poorly and shooed us out the door unless we picked dates.
We have the ability to do everything they do on our own, and have in 15 different countries in the last few years. The agent brought nothing to the table. read more