Phenomenal team!!! Super responsive with great pricing. They stand by their work and will work with…read moreyou to come up with a sensible plan to fix whatever issues may need attention.

I just found my go-to HVAC crew, AND I wasn't even calling about an HVAC system…read more Late on a Friday I discovered THE FIXER-upper I moved into has window units were basically welded into place. After striking out with other companies, I phoned Veteran Air. Lisa answered, listened, and looped in her service manager right away. Minutes later she called back: they could help, and we booked for Monday. Matthew, from Veteran Air, showed up this morning and was a total pro. He greeted my dogs like old friends, then tackled the monster unit without scratching the window frame or siding. Watching him wrestle that sealed-in relic out of the wall convinced me I never could've done it alone. The unbelievable thing? The bill was tiny. Way less than I expected for the time, tools, and muscle it took and such a good value. When I'm ready to add central AC, Veteran Air will be my first call. If they put this much care into a one-off rescue job, I can't wait to see how they handle a full install. Five stars, no hesitation.

Cool Dynamics Heating and Cooling and Miguel Benevides- service technician were amazing in getting…read moreout for my semi annual inspection. Miguel was very professional and knowledgeable and thoroughly explained what he serviced. He provided me some options that may alleviate our high CPS bill. Miguel left a lasting impression on what excellent service is. 5 Stars is not enough when a company and their service technicians go above and beyond. Highly recommend Cool Dynamics for all you HVAC needs. Rene G

I called Nate over at Cool Dynamics because my AC just wasnt cooling anymore. That same day, Caleb…read moreand Miguel came out to take a look at the system and found a tripped breaker. They did an entire maintenance routine anyways and luckily nothing was broken elsewhere, just the breaker. While they are not electricians, it doesnt take one to see that it appears that the home builder under-specced the entire panel and they recommended I have a qualified electrician come out to take a look. No upsells, no sketchy recommendations, just good, honest service at a reasonable price. This is the kind of company you WANT to work with and exactly the reason I wont call anyone else if my system needs anything! Thank you Nate, Miguel and Caleb, youre the best!!

Who do I call when my heat goes off? Beluga air. They built the system five years ago and when we…read morewoke up yesterday morning it was cold. Called them at 7 am and a tech Dalvin Jimenez came right out. Found the problem right away (took vids and pics). Ordered the part and at 2pm two techs: Jonathan Osorio and Adriana Rodriguez, arrived with the required parts and replaced the blower. All was covered under their great warranty. We were warm and comfortable last night thanks to their hard work. I can't say enough good things about this companies professionalism and skills. If you are looking for a reliable and hardworking HVAC team. This is it.

I agree with Sarah L, I have put so much money into my HVAC so Beluga can keep coming out here now…read moreit needs this, now it needs that. According to mfg this all should have been done at installation not in intervals. Have asked Joe to call me directly and to date has not. I am reporting this to the better business bureau as well. Update: they found it easier to cancel my contract with 4 yrs warranty and paid maintenance contract rather than fix the unit. No wonder they have a huge turnaround in employees. Shady company!!! Owner unresponsive to direct customer. With pending damage repairs to the entry to the attic, pics avail with email sent from technician and a filter the technician destroyed at repair appt.

My Air Handler was not installed correctly by the builder of my house, and the excess water would…read morehave caused my attic to flood, Wilk's technician- Jason, showed up the day I called, and fixed the issues, and then some, highly recommend, total cost was 1,000 dollars.

I used Wilks for a couple of years and thought I had found an honest HVAC company until they came…read moreto my house to do the annual service/checkup on my American Standard AC. The AC was running fine until they arrived. Shortly after the workman left the AC stopped working. They came back the next day and diagnosed it as a bad compressor. I had my suspicions that they did something that caused the compressor to fail, but there was no way to prove it. I told the workman that the AC was still under warranty, so the compressor would be free and I would be happy to pay them to repair it since they are a certified American Standard dealer. After the workman spoke to his supervisor, he told me that they couldn't fix it because there were no compressors available in the San Antonio area and left in a hurry. I called another certified AS dealer the same day and they came out to look at it. I explained what had happened and they said that everything that Wilks told was not true. They got the compressor from a local HVAC supply store in about a day and charged me for labor to install the new compressor. I think Wilks didn't want to repair it because it was a warranty claim so they wouldn't make as much money. After that episode, I will never let this company close to my HVAC system and I cannot in good faith recommend them to anyone because if they break it then they will not fix it.

I have a system that is about a year and a half old. Had a few issues with it not cooling properly…read moreafter the first year and after several visits across 6 months or so, it appears that it was a faulty valve. There are some underlying duct layout inconsistencies in my particular system but the valve issue was found and they are taking care of it. Aside from that, they really do have great service. All the techs have been thorough and pleasant. The owner, Henry, personally came out to look at my system after the ongoing issues and explained everything to me in an easy to understand way. It's clear now that I've chosen the right company to do business with. Last night, I was pissed because my system was having issues. Today, I feel confident that they found the problem and solution. They're making it right. That is how to turn a bad experience into a good one. Will give them 5 stars as soon as everything is up and running and no other issues arise. Service and ownership is rock solid.

Great full service AC company. The owner cares about his customers and ensures everything is done…read moreproperly and in an efficient manner. We bought a house and none of the air conditioning worked, now we have the coolest house in the neighborhood. Great service, great quality, and amazing value.

At the beginning of March, I scheduled GOETTL to come out and check my AC unit for our summer…read moremaintenance. Christian Acosta arrived right on time and was very friendly and kind. He's also clearly a dog lover--he greeted my dogs and even gave them some stuffed toys to play with, which they loved. Christian carefully inspected my unit and was completely honest about the situation. He explained what was going on and what needed to be done without trying to upsell or take advantage of me. He showed me everything and made sure I understood the condition of my system. You can tell he truly cares about his job and about helping customers while trying to save them money when possible. He was respectful of my home and very professional throughout the visit. I've worked with GOETTL for many years and have always been satisfied with their service. Christian was outstanding, and I would give him five stars any day. I highly recommend this company to anyone needing air-conditioning or plumbing services.

Called for them to investigate a plumbing problem…read more They arrived promptly, earlier than I was scheduled, but not w/o checking that was okay. The technician was courteous, and explained things well, and did a good job at laying out my options.

These guys were very professional and did a GREAT job on our Air Conditioner while helping to…read moreeducate us about it They put some Freon in the unit and now everything works brilliantly CALL THEM FOR AC problems

I would recommend this company to anyone I know. The service quality was exceptional. What was a…read moremajor factor was the communication from the scheduling department. We ran into obstacles with the rain that set us a day back. However the whole time from start to finish and in between scheduled called to Communicate or check on how we were doing. Technicians were knowledgeable and informed of tips to us in the future. They were through and cleaned up everything. High recommend!

I've had a/c issues since I moved into my home 9 years ago. I've spent thousands of dollars…read moreliterally replacing several parts on things to get the house to cool. Every the same issue would pop up and the guy would tell me the last guy did something wrong. By this point I'd gotten enough education around a/c issues that I decided I needed to just call someone completely new and see if he'll listen. Tommy listened and walked me through some things first to help. Then he got someone out to tell me what's going on. He was honest about everything before work started. Hit a snag later on but let me know not to worry he'd make sure we got air going. He did that and the price was fair and not a cent more then what he told me it would be. the house is finally cooling like it did when I bought it.

Highly recommend this company, they are a family owed local business. Needed my AC replaced shopped…read moremultiple companies and found their pricing was extremely competitive the service was excellent and they offer a Military discount. I have already reommended them to family members.

Sunny and his team were fast and quick with their work! Amazing company that truly stands by their…read morework and delivers outstanding service

Sunny is very honest and helpful. I had an issue with my unit freezing up and not shutting off. He…read morecame out twice to diagnose and be sure it was the connector that was seizing. Reasonable price and not trying to upsell anything that wasnt needed. I would recommend this company to anyone that needs AC work in the 210!

Great service and very knowledgeable. Sam was easy to work with and gave us a good price.read more

Had them come out for a broken AC. Within 30 seconds he found the problem and began working on it…read more AC has a bigger issue and he explained all the options and did not pressure me in to making a decision. He got the AC working temporarily while we decide the best way to proceed. Will definitely be using him again.