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Metro Transit

Metro Transit

2.6(119 reviews)
15.6 km•Downtown Minneapolis

Five Stars for Going in the Right Direction: A Review of Metro Transit…read more Metro Transit, the public transportation system serving the Twin Cities of Minneapolis and Saint Paul, deserves a solid five-star rating--not just for reliability and reach, but for its meaningful progress over the years. As someone who began riding the bus regularly in middle school, I've had a front-row seat to the evolution of this system, and I can confidently say it's heading in the right direction. When I first started using Metro Transit, the experience was undeniably hit-or-miss. While the routes were functional, issues like infrequent service, aging buses, and occasional safety concerns made it more of a necessity than a comfort. Over the years, however, I've watched the system mature into something far more dependable, user-friendly, and community-oriented. One of the most noticeable improvements since the post-pandemic recovery has been the enhanced sense of safety. In the past, riding during off-peak hours could feel risky--altercations, loitering, or suspicious activity weren't uncommon. But recently, that's changed dramatically. There's now a consistent police and transit security presence, and it's become routine to see uniformed officers on buses, at stops, and in transit centers. This isn't about over-policing; it's about creating a safer environment for riders of all backgrounds. The visible security presence acts as both a deterrent and a reassurance, making the experience more comfortable, especially for vulnerable populations like students, seniors, and late-night commuters. Beyond safety, Metro Transit stands out for its impressive coverage. Unlike many regional systems that primarily serve downtown cores, Metro Transit extends its reach deep into the suburbs. Whether you're commuting from Apple Valley, Eagan, Plymouth, or even farther out, there are reliable bus routes--or bus rapid transit options like the METRO lines--that connect seamlessly to downtown Minneapolis or Saint Paul. This kind of accessibility is rare in American public transit and reflects a genuine commitment to inclusivity and regional integration. The fleet itself has modernized, too. With newer, low-emission buses, better real-time tracking via apps, and expanded routes like the METRO Orange and planned Gold Lines, the system feels increasingly forward-thinking. Fare payment methods have also improved, with the option to use mobile apps or contactless cards--small but meaningful upgrades that streamline the rider experience. Of course, there's always room for growth--increased frequency during off-peak hours, expanded weekend service, and further integration with surrounding suburbs would make the system even stronger. But compared to many other U.S. cities, Metro Transit is ahead of the curve. In conclusion, Metro Transit has transformed from a basic necessity into a model of what regional public transportation can and should be. It's safe, expansive, evolving, and increasingly reliable. For a system that serves such a diverse and geographically spread population, it's an achievement worth recognizing. Five stars well earned--for going in the right direction, and for getting more of us there safely and efficiently.

Today ( a Saturday midday) I had a great experience traveling the 6U from Fairview Southdale…read morehospital in Edina to the U of MN for a gopher game and also returned just before the game ended. Uber and Lift would have been $30 or so each way. Let's use our transit system.

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Safe Ride Twin Cities - Safe Ride Twin Cities - Now Offering Private Pay Transportation

Safe Ride Twin Cities

1.0(1 review)
10.0 km

I canceled an Uber for a 5 minute ride for this company when the driver advised to "hop in". The…read morevan contained 3 different groups all traveling to the same city. The driver never specified a charge. Upon drop off the driver stated "where's my $20!?" I gave the driver $20 and the driver and fellow passengers began yelling obscenities out of the window, including "next time you're in Prescott expect to wait several minutes". This is a truly unprofessional company, avoid at all costs!!!!

From the owner: Safe Ride Twin Cities LLC provides specialized transportation for clients with disabilities, the…read moreelderly, and their families. Caring, friendly, and DHS approved drivers so we can meet the special needs of our clients. Anyone with MA can get transportation without paying out of pocket. We can bill other insurance companies with a waiver. We provide rides to all clients who do not need ramps and stretchers to get to their appointments. We accept all major credit cards along with other payment options like Paypal for clients that don't have insurance coverage. Patients with mobility-limitations and employing mobility devices to get to their destinations in a sitting or supine position. Wheelchair accessible vans are available 24/7 even on holidays. Our most recent addition to the company has been to provide shuttles to and from grocery stores, shopping, and entertainment. We work with other companies to meet the demand for transportation in groups - saving the customers money and allowing them to run errands together.

AAA Transport - publictransport - Updated July 2026

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