Our car broke down and Dave Anstett from Evergreen was absolutely amazing. He was friendly,…read moreknowledgeable, and took the time to explain what was likely causing the problem. We truly couldn't have appreciated his service more. It's rare to meet someone who is not only good at what they do but also genuinely kind. Thank you, Dave, for turning a bad day into a much better experience. We highly recommend Evergreen Collision Center!

Awesome job on our Motorhome. The front end reception was friendly and pleasant and Tom was just…read morefantastic to deal with. He listened and understood what I was saying and explained to me everything I needed to know about what the job entailed. The work done was a 100% improvement from when we first brought it in. This is our 2nd time having work done here and the first time was just as great. Much appreciation for good honest work! Thank You

Exceptional customer service. Tyler himself corrected a door alignment issue while I waited. I had…read morecalled to ask if I needed an appointment just to get an estimate (as some of his competitors do), was told no so I dropped in. He identified the problem and offered to fix it then so I'd not have to make another trip. He charged me a very, very reasonable price for his time...and expertise.

Tyler's craftsmen did an amazing job repairing some damage to my Corvette. Perfect parts and color…read morematch. It took a month to get the parts and two weeks to do their magic. This is after dealing with a local body shop in Pt Townsend who required an advance deposit for parts and labor and 8 months later still no parts. TYLER & GUY AUTO BODY IN PT. ANGELES IS ABSOLUTELY THE BEST AND I HAVE NO RESERVATIONS WHATSOEVER GIVING THEM 5+ STARS

Got me in fast, did a great job! Thanks to the staff! Brittani figured out the problems and fixed…read morethem in the least expensive way.

This team is always on time and does such a great job! I will never use anyone else, ever again.read more

Highly recommended! This guy is honest (he will not…read moreovercharge you) and does a thorough, excellent job repairing everything. I took my old problematic Mini Cooper S to him. He checked everything out and got all its issues resolved. If you want an expert to fix your import, go to James at Rusty's!

We had a screeching noise in our front wheel of our 1998 Mercedes MLB320 while were in Pt Angeles…read moreon vacation from Seattle in July 2025. We recalled that we had gotten a repair from Rusty's years earlier, so we found the relocated shop. Leon put the car on a lift and in seconds removed the small rock inside the brake which solved the problem. Wonderful service! When I returned home I found the record of our harmonic balancer repair on the same car by Leon in August 2006 in a hand-written note. Our car had died in the Red Lion parking lot and Leon had insisted that he would tow our car to the shop for fear of driving it might cause serious damage. We then left our car in Pt Angeles while we rented a car and went camping for 3 days at Shi Shi Beach. When we returned Leon had repaired our car and we still have it! So, kudos to Leon at Rusty's for providing us with marvelous service for the past 19 years.

Nice folks. Last minute oil change. Did work on starter in other car. We take both our cars there.read more

Mike took care of me after the original debacle. More power to him for recognizing a wrong! Best…read moremechanic around! Thanks Joe for your help and wisdom. I'll definitely be back. Can't beat there pricing.

Being retired I never minded the trip to Seattle for routine car maintenance at Seattle Mercedes…read moreBenz. Due time the limited encounter policy of he virus containment I decided to stay home and have European Auto take over keeping my 2016 GLE350. In two to three hours I was driving it home. The work and service were excellent. I'm happy to know I can get such great service easily. Saved me hours of travel and I only saw one person so my exposure was minimal and safer than the option of going the dealer.

On a Monday our car started knocking really bad, we called a tow truck and we happened to be close…read moreto European AutoWerks, so we had it towed there. The tow truck driver left the lights (or 4-way flashers) on and killed the battery. So the tech brought a booster box to jump it and started it. They heard the knocking and turned it off in less than 60 seconds. They said there was obviously major engine problems and they didn't feel it was advisable to run it any longer. I believe they hooked up a code reader but I was not informed if it showed anything or not. We had an extended warranty through a separate company, so I gave them the information and they called to try to get approval to do the work. I don't think they were on the phone for even 30 minutes. They were told to get a price quote to replace the engine. At that point two of the techs discussed at length whether or not they could say it needed a new engine without further diagnostic. They told me they needed 3 hours of labor at over $200.00 per hour, to pull the whole engine apart to determine if it could be rebuilt or it needed to be replaced. At this point I received an important call and stepped out to take the call, I ended up spending 30 to 45 minutes on the call. When I went back in they said they made a couple of calls and the cheapest engine they could find was $2000.00 and I would have to pick it up in Tacoma. I told them the most I might be able to come up with was $1000.00. They said most of that would be used up with the diagnostic. While we were having that conversation, the extended warranty company called me to tell me they wouldn't cover more than $450.00. After that, the techs and I spent quite awhile discussing my options (or lack there of). But I ultimately told them that we didn't have enough to do anything then and said we might try to trade it in (even though we still owed on it). I asked if they could recommend a dealer that might take it. They said they weren't sure but would make a couple of calls. I told them I was working Tuesday & Wednesday, and asked if I could leave the car there until Thursday so I could make arrangements to have it towed. They said that would be fine but no longer. Then they mentioned that I would have to pay before I could take the car. I was totally shocked that they wanted to charge me for the 60 second diagnostic. I asked how much and they said the car had been there for 3 hours at that point and I should be paying them for the 3 hours. Then they acted like they felt bad for me and said they would give me a break and only charge me for 1 hour. I went ahead and payed the $210.85 and left. The next morning before 9:00am I get a message that they wanted me to get the car out of their parking lot. When I called them to tell them I was working on arrangements to get it towed, they said that the boss offered to buy the car for $100.00. Which was a major insult since they had charged me over $200.00 the day before for doing absolutely nothing, other than making a couple of phone calls.

I commute 100 miles per day and out of town to support my kids. I recently noticed a vibration upon…read moreacceleration, brief but noticeable paired with an RPM needle bounce. I called them this morning, and they offered me an appointment after explaining the diagnostic process. I was happy to wait the two weeks until the appointment, I know how business works and I am not above the others in line. However, when I asked "is it safe to commute 100 miles per day until then"....Savannah almost immediately put me on hold to speak with her supervisor. She came back and asked if they could see it TOMORROW instead. The feeling of impending doom that comes with an unknown car issue, had my voice wavering on the phone trying to hold it together. She must have felt it, and switched into compassion mode very quickly and made me feel heard and validated when I needed it the most. I haven't even had the service work done, and I already know that I made the right choice in coming to them.

I'm from out of town and broke down on my way into PA due to a shop back at home doing a bad job…read morewith a clutch install. I first went to a different shop in PA which sent me here because they thought the whole transmission was bad (I was skeptical of this because to me it really felt like the clutch was slipping, but I figured a transmission place would still be able to work on a clutch, whereas a regular shop might not be able to do transmission work if that was actually the problem). Bayview could have taken advantage of me because they knew I was stuck out of town and had a 2-3 week lead time for most work. They also could have told me that it was the transmission and charged a lot for fixing that. However, they agreed that it was just the clutch and got me in and out with a new clutch in under 2 days. Being a city slicker, I also ended up actually saving money overall, since labor charges are relatively low here compared to in Seattle. The new clutch felt great from the start (unlike the bad one that grated and crunched in 1 and R from the beginning, which the installers refused to acknowledge, despite the grating and crunching continuing for almost 2 years) and has been performing as expected since. If I ever needed a transmission rebuild that wasn't an emergency situation, I might honestly consider coming out here for the work and making a trip out of it. Also, the desk people were super nice!

Worst customer service ever! The condescension from Tim was appalling. When asked how he was doing…read morehis response was "why do people ask that? If it was horrible would you help?"

The owner came and towed us to their shop! Was so nice! He didn't charge us or anything. I took my…read moreTrek there a few years back for a front end alignment - they were great and quick!!