Very helpful staff, consistent service, so convenient, has all the supplies you need, clean!read more

This is by far the best storage rental I have ever rented. The office people are wonderful. The pod…read moreI have for storage is immaculate. No water drips, no bugs, no mice. 24 hour access. No reason to look any further. Try Access Storage.

My wife and I needed a place to store our enclosed trailer as we are unable to park it at our…read moreplace. Called a few places around the area and surprised that there were not many that offered trailer parking. Right from the get go, I was received with great customer service. The grounds are kept really clean. We would highly recommend Scotts Self Storage. We are satisfied and happy tenants.

Safe, well protected, cameras, audio and gated. 24/7 entry. Close to home. Great for your campers…read moreand rv's.

This place is the worse!!!!! Since I got the storage in Dec 2023. They have increased the rent from…read more$140.00 to $297.00 for the same unit! I called to change my email address a month later and they didn't change. They claim to send out emails for rent increases. I haven't gotten any. They hadn't changed my email. Edna was the one I spoke with. I called one day and was told that I have to come into the office to just to change the email. I was in TX and CA. They cut my lock off at least twice and charged me $19.00 for each lock rental. They can clearly see my address on the account was TX. On Feb. 10th, I went into the office because I had/have a problem with the billing. They had a lock on my unit again! I changed to my lock and when I went into my unit there was one another lock on the floor. I turned it into the office and wrote down my correct email and confirmed it with the lady. On April 19th, 2026. I get a call saying I need to come put a lock on my unit. I told the lady I had a lock on there. Someone had gone into my unit and stole some of my belongings. Of course, I contacted the police and found out that someone else's unit was broken into. I haven't heard anything from them....

I wish I could give them zero stars. I opened my storage…read morelocker, a 5x10' unit in Greensboro NC. I opened it in June or July of 2016. $49.99 a month. Over the next 8.5 years that number went from $49.99 a month, to $144 a month. Yes, $144 a month for a unit that if a wa a new customer, would cost me $49.99 a month. I spoke to management, and they kept telling me that the cost increases were in keepign with inflation. The highest infaltion rate in the 8.5 years, was 8.6%, what they were charging was almost 176% increase. I tried calling the regional manager, he ignored me. The local manager said "we can give you a 6 month discound of $21 a month" That was the last straw. I moved across the street to Uhaul, and am paying $50.00 a month. I spoke with the manager of the Uhaul facility, she said $144 a month was CRIMINAL. She said the last cost increase was 2 years ago, and it was $5.00. This place is a cash machine for the owners. I urge anyone who uses this facility, look at your bill. I never missed a payment, never violated any of their rules, I was a model customer. They are ridiculous. Theives. Zero customer service skills, zero morals. Attached is the increases in my rental fees. IF you don't think this is criminal, well that is up to you to decide.

Excellent staff! Professional and made us feel safe. Clean, well managed. From the first call to nowread more

Excellent customer service. The person in the office was very prompt, efficient and professional…read more We only needed a unit for a couple of months to store furniture while our house was on the market and this was a good solution. The unit she helped me select was close to the front gate, clean, and dry. The units are not climate controlled. It is tractor trailer accessible, so our interstate moving truck can pull in and load up our stuff.

This is an affordable storage unit option in the area. I was running into the problem that all the…read moreWake Forest students had booked up all the storage units but A-1 still had some spots available. The woman who manages the office is really nice and can get you set up pretty quickly. I wish they would clean out the units before you moved yourself in. When I moved my stuff in, there were already quite a few spider inhabitants enjoying the space. I get it is an outside unit so there will be bugs but it would be nice if they would at least sweep it out and remove all the spider webs before someone moves their stuff in. It is convenient to get to because it is only a minute or two off the highway. You can access the units pretty much until 9pm or so everyday. All the units are outside and drive-up which does make it perfect if you need to load and unload things multiple times a month.

I recently needed some shoto term, on-site storage. I had seen one of their pods and called for a…read morequote. Every person I had contact with was so helpful and friendly. Their customer service is great and their prices were favorable too.. So glad my needs were met and that I supported a woman owned, small business. If you have a need, call them. You will not be disappointed.

Storage unit facility is very clean. Owner was responsive and friendly when establishing our…read morecontract and unit. Monthly billing on my credit card happens each month. There is a gate with code, but for the last several months the gate is always open. We've had no issues.

This U-Haul location offers propane tank refilling. I recently came here to three propane tanks and…read morepulled into the parking lot I was greeted by an employee that immediately acknowledged me and direct directed me to park nearby where there are several parking spaces that are within a short walking distance maybe 10 to 15 feet to the filling station. This location offers one of the lowest prices I have found for filling your propane tanks in the nearby Greensboro area and compare to other businesses nearby. The tanks were filled quickly without any issue. The credit card machine that is built onto the propane station was not working, but a second employee was standing by with a mobile device that was able to run my credit card and send me an E text receipt without any delays. I was very satisfied with how quickly I was able to get in and out at this location and the staff were very polite and professional.

This is the worst u-haul location I have ever been to. The website indicated the location opened…read moreat 7am. No one showed up until 730 to service customers. When they finally open the doors, there were 8-10 people waiting. There was only one person working the counter, so the check-in process moved ridiculously slow. After a long wait, I finally was assigned a truck, only to find that it was parked behind another and I could not exit. I spoke to a U-Haul worker, It took him over 15 minutes to move the other truck so I could exit. During that time I spoke to another client that was also waiting for a u-haul worker to move a truck so he could also leave. To add insult to injury, the cab of my assigned truck smelled like fish. When I returned the truck, after my move, the agent receiving the trucks said he was unable to check me in, and that he would do it later and I would get an email. While the work ethic and attitude of the workers was extremely poor, I blame the site manager for making bad hires, poor training, and not creating a client focused culture.