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    Recommended Reviews - AAA

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    Reviews With Photos

    Sean S.

    This company along with Aaa was a nightmare. AAA when requesting g service w their AP makes you pin drop your location. Easy right. It took them 2.5 hours to get 5 miles away. On a straight road off the highway. AVE S. I called aaa 3x and then called their dispatch and talked to a guy who had no clue and was laughing and hiccuping. My motorcycle died about 2 miles from.my house. So once the flatbed finally got to.me it was DARK. Then the driver ( who was nice ) said he couldn't pickup my bike on his flatbed because we didn't have an RV policy w Aaa. Say what !!! Its a bike not an RV. So after another hour of back and fourth he said I would have to pay $300 to flatbed my bike 7250 FEET away. Again they had been dispatched and approved by Aaa and now they leave me high and dry. I said F that.....and pushed my motorcycle home in the dark and got home at 9 pm. Bad business by both !!!! The truck stayed their for 20 min and watched me puch my bike a 1/4 mile before he left and drove right by me. SAD SAD SAD what companies have become.. ​

    Glenn A.

    I have been a AAA Auto Club member for 13 years and I have to say it's worth having a membership. There has been several times when I needed a tow because of a flat tire or needed a jump start because of a dead battery. Just knowing that you can call AAA for service provides you that peace of mind. The best part of their service is not having to visit the DMV for DMV related services like registering your car. You just walk-in and you are done within a few minutes.

    Long line but better than DMV?
    Tina O.

    AAA membership is so worth never having to go to DMV. Parking can be a challenge on busy days. Try not to go on a Saturday as they close at 1pm. I have had to take care of a number of DMV items over the last few months and have used AAA to do so. There is always someone at the front door to greet and direct you, and there are usually have a decent amount of staff working. There are many services available at the Santa Clarita location. 4 stars is the most I can five at this point. Out of the last 5 trips I've made, twice I had to go back because something was not done correctly and I was notified by the DMV for more information. Once, a form was missing a signature on one page which the associate should have had us take care of during our initial appointment. The other time was because the associate did not complete all phases of the process correctly. Regardless of the ocassional mistakes, AAA is far better than time spent at the DMV.

    DOING DMV stuff,Diane really took care of me. This is her area.

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    6 months ago

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    1 year ago

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    1 year ago

    Fast friendly. In and out doing DMV stuff in less than 5 minutes. Also helped a ton on making vacation plans. Awesome people

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    11 months ago

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    Page 1 of 6

    Ask the Community - AAA

    Do you offer Passport photo Service?

    Yes, and no appointment required. I suggest avoiding Mondays (I think their busiest day of the week) and check their current hours on their website.

    Did you need an appointment for travel agent?

    No appointment is needed

    Can I exchange my personal plates for regular ones at AAA?

    Yes, as long as you are an active AAA member and the vehicle is registered in your name.

    Does this office take passport photos?

    Yes

    Can I order a personalized plate here since it's not available on the dmv website rn?

    Yes if being done on a personal vehicle.

    Does AAA install car seats?

    No as the staff is not car seat certified

    Can I renew my passport at AAA?

    No you can't renew passports at AAA.

    View All 8 Questions

    Review Highlights - AAA

    I hardly ever need to go into a AAA office, but if I need to again, I would definitely be back to the Valencia office.

    Mentioned in 12 reviews

    Read more highlights

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    AAA Insurance - Parking

    AAA Insurance

    (1 review)

    AAA Insurance paid a "No Fault" Comprehensive claim for us, a little over a year ago, after a piece…read moreof metal flew out of the back of a truck and hit our front end. The front camera was damaged, which caused all of the caution lights on the dash to light up. AAA chose the repair shop. AAA paid for the repairs. No increase in my Premium. Great. 14 months later, while driving home from work, all caution lights lit up again. We took it to our Dealership, who told us that the cause was a faulty front camera- that wasn't installed properly. I contacted Sevak, my AAA claim adjuster, who said he would contact the Dealership. A week later, after hearing nothing back from my adjuster, we just received a call from our Dealership, stating that the claim was denied. AAA denied their own claim. LOL! No apology. No explanation. Just denied. We canceled our insurance with AAA, today. And, we highly recommend that you avoid them like the plague. TERRIBLE customer service. Worst EVER. The minimum stars Yelp allows for rating, is one. My ACTUAL rating is 0 stars. Thanks for nothing, AAA. NEVER again. SHAME ON YOU.

    From the owner: Speak with an agent today!…read more Explore AAA's insurance product offerings designed to protect what matters most across all aspects of your life.Comprehensive Insurance Coverage: We provide coverage options for car, home, life insurance and more.Customizable Policies: Tailored coverage that fits your specific needs, whether for your auto, home, or life.Expert Guidance: Benefit from the advice of licensed insurance agents who understand your unique circumstances and goals.Discounts: Bundle your auto and home insurance and you could save with multi-policy discounts. Find out if you qualify for multi-vehicle and multi-driver discounts. Discover your eligibility when you call. Join millions who trust AAA for their insurance needs. Life changes, but your coverage shouldn't. Cover all your stages under one roof. Get a quote today and see why AAA is your reliable choice.

    AAA - travelservices - Updated May 2026

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