Very happy with these guys. Timely service, Great…read morecommunication and very good quality work. I was impressed with my interaction with everyone from the estimator, office staff and project manager. Especially loved Yuri and Tim! Every time I had a question they answered it. If you have a need on water damage restoration or fire damage restoration, these are your guys in San Antonio area.

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

Great prompt service!.. I will depend on these guys for anything and recommend them for future…read morewater damage, mold and odor restoration!

From the owner: Restoration 1 of Texas Hill Country is known for handling fire, water, and mold damage every day…read more However, our experienced technicians also provide emergency services, storm damage restoration, sewage system cleanup, and plenty more! Our IICRC and IAQA licensed restoration experts will quickly address your property damage concerns. For the past decade, Restoration 1 has helped homeowners and commercial properties achieve their former glory after a disaster.

We could not be more pleased with the service we received! Our washer flooded the living room and…read morebedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!

This place is on time, knowledgeable and holds up to a five star review. The business is very…read morehonest and trustworthy. Once this job is completed. I'm hiring them again and possibly my bro in law. Again excellent experience!!!

Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

I had a water damage from my contractor's plumber, so I called Infinity Water Restoration. Justin…read morecame to my home and he was absolutely amazing. He was very professional and knowledgeable, and he did a great job of assessing the damage and checking for moisture. He took samples to test for mold, and I did have mold. Thank goodness Justin came out so quickly, because my contractor did not fix/remediate the water damage correctly. He made sure I knew how/what to communicate to my contractor, so my contractor did not take advantage of me. Overall - - Justin was professionalism and knowledge - Justin was on time, which i greatly appreciated. - Justin communicated effectively and quickly. He checked in with the lab and updated me on the mold test results. - Justin answered all my questions I would 1000% recommend him

Justin remediated some mold in our kitchen island resulting from a dishwasher leak. He provided…read morecontact with a restoration expert who will replace the damaged parts. Justin is a good communicator and provided quick and reliable service. His pricing was fair and as the scope of our project changed he responded quickly.

I would give NO stars if this were an option! Came out to assess water damage, took moisture…read morereadings, took my money for blowers and dehumidifier BUT took NO RECORDS of damage. When I contacted the person that took readings he said he didn't take any pictures or record because they weren't doing the remediation (I hired my own contractor as their recommendations didn't call me back for o we a week). Now, NO RECORDS for Insurance company = NO REIMBURSEMENT! Thanks ESR...FAIL!

DO NOT DO BUSINESS WITH THIS COMPANY!!! It's a scam. My insurance was still issuing payments on…read morethis company and they were insisting that I pay the full amount due. They refused to listen to me and insisted I owed the full amount even though a recent check was issued 5 days ago. They threatened to send me to a collection agency. Seriously poor business management. Go elsewhere. It's not worth the pain. They aren't even listed as an accredited agency with the Better Business Bureau. The plumbing incident happened on a weekend and in panic I didn't do my research. This won't ever happen to me again. Research the companies prior to using them

This company is very dishonest and unreliable. Booked a month in advance, confirmed appointment…read moreseveral times, and they failed to show up or respond to text messages or phone calls. Don't waste your money or time on the groupon or any deal they offer.

Like the other review on here, I bought a groupon and attempted to reach out to the company to book…read morean appointment. Numerous texts and calls unanswered! Extremely unprofessional! Do NOT waste your time and money on this business.